Samsung DV395ETPASU/A1 Trouble Shooting Guide User Manual Ver.1.0 (English, Fr - Page 7
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TROUBLE SHOOTING WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to dryer before servicing, unless testing requires power. No Problem What To Do If the igniter does not heat up, remove power and using an ohmmeter, check the following: • Open flame sensor 8 The igniter does not • glow • Open igniter Shorted booster coil • Open wiring • Bad motor switch ( Neutral supply) • No power from control ( L1 supply) If the igniter heats up but the main burner flame is not ignited, remove power and using an ohmmeter, check the following: 9 Igniter glows - No gas • ignition • Open secondary coil Open holding coil • Open wire harness • Stuck flame sensor (Stuck closed) If a normal ignition takes place and after a short while the flame goes out, check for the following: 10 The gas is ignited but the flame goes out • • • Radiant sensor contacts opening prematurely. Weak gas valve coil may open when stressed by higher Temps. Weak Hi-Limit • Poor venting • Bad drum seals • Lint filter is not clean. • Restriction in exhaust. • Outside exhaust hood damper door stuck closed. Improper drying • Exhaust too long, too many elbows, flex ductwork installed. 11 clothes wrinkled Rough texture long • • Poor intake air available for the dryer. Incorrect tumbler speed. Tumbler belt slipping. dry time • Blower impeller bound; check for foreign material in blower area. • Customer overloading dryer. • Check clothing labels for fabric content and cycle selected. • Clothes too wet due to insufficient spin out by washer. • Thumping Check for loose tumbler baffle, rear tumbler roller(s) worn or misaligned, out-of-round tumbler or high weld seam on tumbler. 12 Noisy and/Or Vibration • Ticking Check for loose wire harness or object caught in blower wheel area. • Scraping Check for front or rear bulkhead felt seal out of position or worn tumbler front bearings. • Roaring Check for blower wheel rubbing on blower housing or bad motor bearings. • Popping or squealing sound. Check for a sticky or frayed belt. 7 (Technical)DV405-02365H-02_EN.indd 7 2012-06-19 �� 1:25:54