Samsung DV476ETHASU/A1 User Manual Ver.1.0 (English, French, Spanish) - Page 33
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05 troubleshooting PROBLEM SOLUTION Shuts off before load is dry • The dryer load is too small. Add more items or a few towels and restart the cycle. • The dryer load is too large. Remove some items and restart the dryer. Lint on clothes • Make sure the lint filter is cleaned before every load. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle. • Some fabrics are lint producers (for example, a fuzzy white cotton towel) and they should be dried separately from clothes that are lint trappers (for example, a pair of lack linen pants). • Divide larger loads into smaller loads for drying • Check pockets thoroughly before washing and drying clothes. Garments still wrinkled after • Small loads of 1 to 4 items work best. Wrinkle-Care • Load fewer garments. Load similar-type garments. Odors remain in clothing after Refresh. • Fabrics containing strong odors should be washed in a normal cycle. Water drips from nozzle when Steam-Care starts • This is steam condensation. The dripping water will stop after a short time. Sprayed water is not visible • Sprayed water is difficult to see when the door is closed during Steam-Care INFORMATION CODES Information codes may be displayed to help you understand what is occurring with your Dryer better. ERROR DISPLAY MEANING SOLUTION tE Clogged Lint Screen Vent is restricted Clean the screen or vent. If the problem continues, call for service. HE Invalid heating Temp in running the Call for service. dryer dE Running the dryer with door open Close the door and then restart. If the problem continues, call for service. dF Door is not closing properly Call for service. bE2 Unit detects a button is being Make sure a button is NOT being pressed pressed for over 30secs or button is continuously. Try restarting the cycle. stuck If the problem continues, call for service. FE Invalid power source Frequency Try restarting the cycle. If the problem continues, call for service. 2E Electronic Control Problem (Over Voltage Error) AE Electronic Control Problem (Communication Error) Call for service. Call for service. For any codes not listed above, call 1-800-726-7864 (1-800-SAMSUNG) DVDV476_484_03022E-01_EN_20120710.indd Sec4:33 troubleshooting _33 2012-07-10 5:27:25