Samsung HMX-U15WN User Manual (user Manual) (ver.1.0) (English) - Page 87

Connecting to a computer, PC Software

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Connecting to a computer Symptom Your computer does not recognize your camcorder. Explanation/Solution • Disconnect the built-in USB plug of the camcorder from the PC, restart the PC, and then reconnect camcorder correctly. Cannot play a video file properly on a PC. • A video codec is needed to play the file recorded on your camcorder. Install or run the built-in edit software (Intelli-studio). • Check whether the built-in USB plug of the camcorder is connected in the proper direction. • Disconnect the built-in USB plug of the camcorder from the PC, restart the computer, and then reconnect the camcorder properly. • Your computer may not have the necessary performance specifications to play back a video file. Check the recommended computer specifications. Intelli-studio does not function properly. • Exit the Intelli-studio application, and restart the Windows computer. • Intelli-studio is not Macintosh compliant. • Set "PC Software" to "On" in the Settings menu. • The Intelli-studio program may not run automatically. If this occurs, access My Computer or Windows Explorer, open the drive that corresponds to your camcorder, find Intelli-studio, and then run IStudio.exe. The image or sound on your camcorder is not played on your computer properly. • Video playback or sound may stop temporarily depending on your computer. The video or sound copied to your computer is not affected. • If your camcorder is connected to a computer that does not support Hi-speed USB (USB2.0), the images or sound may not be played back correctly. The images and sound copied to your computer are not affected. The playback screen is paused or distorted. • Check the system requirements to play a video. page 60 • Exit all other applications running on the computer. • The transfer speed between the camcorder and PC is too slow, causing the video to pause or distort. Please copy the file to your PC, and then play it back. 77

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77
Connecting to a computer
Symptom
Explanation/Solution
Your computer does not
recognize your camcorder.
Disconnect the built-in USB plug of the camcorder from the PC,
restart the PC, and then reconnect camcorder correctly.
•
Cannot play a video file properly
on a PC.
A video codec is needed to play the file recorded on your
camcorder. Install or run the built-in edit software (Intelli-studio).
Check whether the built-in USB plug of the camcorder is
connected in the proper direction.
Disconnect the built-in USB plug of the camcorder from the
PC, restart the computer, and then reconnect the camcorder
properly.
Your computer may not have the necessary performance
specifications to play back a video file. Check the recommended
computer specifications.
•
•
•
•
Intelli-studio does not function
properly.
Exit the Intelli-studio application, and restart the Windows
computer.
Intelli-studio is not Macintosh compliant.
Set
“
PC Software
”
to
“
On
”
in the Settings menu.
The Intelli-studio program may not run automatically. If this
occurs, access My Computer or Windows Explorer, open the
drive that corresponds to your camcorder, find Intelli-studio, and
then run IStudio.exe.
•
•
•
•
The image or sound on your
camcorder is not played on your
computer properly.
Video playback or sound may stop temporarily depending on
your computer.
The video or sound copied to your computer is not affected.
If your camcorder is connected to a computer that does not
support Hi-speed USB (USB2.0), the images or sound may not
be played back correctly.
The images and sound copied to your computer are not affected.
•
•
The playback screen is paused or
distorted.
Check the system requirements to play a video.
±
page 60
Exit all other applications running on the computer.
The transfer speed between the camcorder and PC is too slow,
causing the video to pause or distort. Please copy the file to your
PC, and then play it back.
•
•
•