Samsung HT-C6730W User Manual (user Manual) (ver.2.0) (English) - Page 65

06 Other information Symptom PC Share Manager function I can see folders shared through the PC Share Manager, but I cannot see the files. AllShare function Video is played intermittently. AllShare connection between TV and PC is unstable. BD-LIVE I cannot connect to the BD-LIVE server. When using the BD-LIVE service, an error occurs. Check/Remedy • Since it shows only files corresponding to the Image, Music, and Movie categories, files that do not correspond to these categories may not be displayed. • Check if the network is stable. • Check if the network cable is properly connected and if the network is not overloaded. • Wireless connection between the server and the product is unstable. Check the connection. • IP address under the same subnetwork should be unique, otherwise IP collision can results in such a phenomenon. • Check if you have a firewall enabled. If so, disable the firewall function. • Check whether the network connection is successful or not by using Network Test menu. (See page 42) • Check whether the USB memory device is connected with product or not. • The memory device must have at least 1GB of free space to accommodate the BD-LIVE service. You can check the available size in BD Data Management. (See page 37) • Please check whether the BD-LIVE Internet Connection menu is set to Allow (All). • If all above fails, contact the contents provider or update the latest firmware. • The memory device must have at least 1GB of free space to accommodate the BD-LIVE service. You can check the available size in BD Data Management. (See page 37) ✎ NOTE  When the factory default settings are restored, all the user data stored in the BD data will be deleted. 65 English