Samsung HW-C560S User Manual (user Manual) (ver.1.0) (English) - Page 52
Troubleshooting
UPC - 036725617247
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Troubleshooting Before requesting service, please check the following. Symptom Check The unit will not turn on. • Is the power cord plugged into the outlet? Remedy • Connect the power plug to the outlet. A function does not work when the button is pressed. Sound is not produced. Picture does not appear on a TV when the function is selected. • Is there static electricity in the air? • Are the speakers and external components connected properly? • Is the Mute function on? • Is the volume set to minimum? • Is the Speaker Size set incorrectly to NONE? • Is the external component connected properly? • Disconnect the power plug and connect it again. • Connect them correctly. • Press the MUTE button to cancel the function. • Adjust the volume. • Refer to pages 33 to select LARGE, SMALL or YES. • Connect it correctly. Remote controller does not work. The sound from the left/ right channels is reversed. Can't receive radio broadcasts. There is no sound from surround speakers. Can't select Dolby Pro Logic ll mode. • Are the batteries drained? • Is the distance between remote control and main unit too great? • Are the left/right speaker or left/right input/output cables connected properly? • Is FM antenna connected properly? • Are the surround speakers connected properly? • Is SURR (surround) incorrectly set to NONE in the Speaker Size? • Is surround mode set to stereo? • Is the input signal selected properly? • Replace with new batteries. • Operate at close distance. • Check the left/right channel and connect it/them correctly. • Connect the antenna correctly. • If the input strength of antenna signal is weak, install the FM antenna in a place with good reception. • Refer to pages 14 ~16 to connect them properly. • Refer to page 33 to select LARGE or SMALL. • Refer to pages 42 ~ 43 to select proper Surround Mode. • Only 2 channel signal can select Dolby Pro Logic II mode. (ex:Dolby Digital, PCM, 2 channel analog input signal.) 52 HW-C500-C560S-XAC_0616.indd 52 2010-06-16 2:08:33