Samsung NE597N0PBSR/AA User Manual Ver.1.0 (English) - Page 70
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PROBLEM The oven door will not open after a self-cleaning cycle. Oven not clean after a self-cleaning cycle. Steam from the vent. Burning or oily odor emitting from the vent. Strong odor. Fan noise. Oven racks are difficult to slide. Display goes blank. Display flashes. POSSIBLE CAUSE The oven is too hot. SOLUTION • Allow the oven to cool. The oven controls were not set correctly. The oven was heavily soiled. When using the convection feature, it is normal to see steam coming out of the oven vent. As the number of racks or amount of food being cooked increases, the amount of visible steam will increase. This is normal in a new oven and will disappear in time. • See the section on self-cleaning on page 56. • Wipe up heavy spillovers before starting the self-cleaning cycle. Heavily soiled ovens may need to self-clean again or for a longer period of time. • This is normal. • To speed the process, set a self-cleaning cycle for a minimum of 3 hours. • See the section on self-cleaning on page 56. An odor from the insulation around • This is temporary. the inside of the oven is normal for the first few times the oven is used. A convection fan may automatically • This is normal. turn on and off. The shiny, silver-colored racks were cleaned in a self-cleaning cycle. • Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel. A fuse in your home may be blown • Replace the fuse or reset the circuit or the circuit breaker tripped. breaker. There was a power failure. • Reset the clock. Drawer does not slide smoothly or drags. The drawer is out of alignment. The drawer is over-loaded or the load is unbalanced. • Fully extend the drawer and push it all the way in. See the page 64. • Reduce weight. Redistribute drawer contents. Warming drawer will A fuse in your home may be blown • Replace the fuse or reset the circuit not work. or the circuit breaker tripped. breaker. The controls are not set correctly. • See the chapter on using the Warming drawer on page 32. Excessive There is liquid present in the condensation in the drawer. drawer. Uncovered foods. • Remove the liquid. • Cover food with a lid. The temperature is set too high. • Adjust the temperature to a lower setting. Food dries out in the Moisture is escaping. Warming drawer. The drawer is not fully closed. • Cover food with a lid. • Push the drawer in until the latch engages. 69_ troubleshooting NE597N0PBSR_BEST_DG68-00429A_EN_120412.indd 69 2012-04-12 �� 11:59:32