Samsung NP270E4E User Manual Windows8.1 Ver.1.0 (English)
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- Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 1
User Guide - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 2
Slot Chapter 4. Settings and Upgrade 81 BIOS Setup 83 Setting a Boot Password 86 Changing the Boot Priority 87 Upgrading Memory 89 Battery Chapter 5. Troubleshooting 94 Recovering/Backing up the Computer (Optional) 101 Reinstalling Windows (Optional) 104 Q&A Chapter 6. Appendix 109 Important - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 3
Chapter 1. Getting Started Before You Start 3 Safety Precautions 5 Proper Posture During Computer Use 19 Overview 22 Turning the Computer On and Off 27 - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 4
manual has been written for the Windows 8.1 operating system. The descriptions and figures may differ depending on the installed operating system. •• The User guide personal injury and or fatality. Caution Failure to follow instructions marked with this symbol, may cause slight injury to - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 5
may be even smaller because some programs such as Recovery may reside in a hidden area of the HDD. About Memory Capacity Representation The memory capacity reported in Windows is less than the actual capacity of memory. This is because BIOS or a video adapter uses a portion of memory or claims - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 6
instructions carefully. Since this is commonly applied to Samsung computers, some pictures may differ from actual products. Warning Failure to follow instructions the product within the operating conditions specified in the Manufacturers User Guide. Keep the plastic bags out of the reach of children. - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 7
Safety Precautions Warning Failure to follow instructions marked with this symbol may cause cord or power outlet makes a G noise, disconnect the power cord from the wall outlet and contact a service center. There is a danger of electric shock or fire hazard. Do not use a damaged or loose main - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 8
to follow instructions marked with and contact the service center. If the notebook computer has an external type (removable) battery, separate the battery also. Damage to adapter supplied with the product. Using another adapter may cause the screen to flicker. Do not place heavy objects on top of or - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 9
battery and AC adapter only. Please use an authorized battery and adapter approved by Samsung Electronics. Unauthorized batteries and adapters may not meet the proper safety requirements and may cause problems computer within the recommended temperature and humidity ranges (10 - 32ºC (50 - 90ºF), 20 - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 10
, or result in a fire. If liquid leaks out of the product (or battery) or there is a funny smell coming from the product (or battery), remove the the product (or battery) the computer and contact a service center. There is a danger of an explosion or fire. To use the computer safely, replace a dead - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 11
instructions burning your skin. Chapter 1 Getting Started 10 Upgrade Related Be sure to upgrade the service center or an authorized engineer for the upgrade. Be sure to upgrade only the parts specified in the user manual according to the procedures described in the user manual. Do not disassemble - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 12
cables. If the notebook computer has an external type (removable) battery, separate the battery, too. Failure to do so may cause electric shock. Chapter 1 Getting Started 11 Security and Movement Related Follow the instructions for the relevant location (e.g., airplane, hospital, etc.) when using - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 13
depending on your country and region. Dispose of the used battery in an appropriate way. Do not throw or disassemble the battery and do not put it into water. This may cause an injury, fire or explosion. Use only a battery authorized by Samsung Electronics. Failure to do so may cause an explosion - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 14
Make sure to have the product tested by a safety service engineer after repairing the product. Authorized Samsung Repair Centers will carry out safety checks after a repair computer parts, follow the instructions on the manual supplied with the parts. Failure to do so may cause damage to the product - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 15
instructions marked with this symbol may cause slight injury or damage to the product. If the computer emits smoke, or there is a burning smell, disconnect the power plug from the wall outlet and contact a service center immediately. If your notebook is an external & removable battery cause problems - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 16
disassembled or repaired by the user, the warranty is expired, a service fee will be charged and there is a danger of an accident. Be sure to use an authorized Samsung Electronics service the battery and separate the battery from the computer (for external & removable battery type). The battery will - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 17
1 Getting Started 16 Caution Failure to follow instructions marked with this symbol may cause slight injury or itself. •• The data may be lost when an external impact is applied to the disk while disassembling or assembling the computer. •• The data may be lost when the computer is turned off or - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 18
Safety Precautions Using the Power Supply in an Airplane Since the power outlet type differs depending on the type of airplane, connect the power appropriately. Since the representative figures of the power plug and the auto adapter are used, they may differ from the actual parts. Chapter 1 Getting - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 19
Safety Precautions When Using the Auto Adapter When a cigar socket is provided, you have to use the auto adapter (optional). Insert the cigar plug of the auto adapter into the cigar socket and connect the DC plug of the auto adapter to the power input port of the computer. Auto Adapter DC Plug - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 20
operations may increase and serious physical harm may be caused. •• The instructions in this manual have been prepared so that they can be applied within the coverage a right angle when you place your hand over the keyboard while sitting down on a chair. Adjust the height of the chair so that - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 21
shown by the figure. •• Adjust the height of the monitor and the LCD screen so that its top height is equal to or lower than your eyes. not place your palm over the keyboard while typing. •• Do not hold the mouse with excessive force. •• Do not press the keyboard, touchpad or mouse with excessive - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 22
default setting can be changed through software and driver updates without your intervention. Please check the Time (Break Time) •• Take a break for 10 minutes or more after a 50-minute period when Use a curtain to prevent reflection on the LCD screen. Operation Condition •• Do not use the computer in - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 23
used for the cover and the main body in the User Manual are those of the representative model of each series. Therefore the . 4 LCD The screen images are displayed here. 5 Speaker A device used to generate sound. 6 Power Button Turns the computer on and off. 7 Keyboard A device to enter - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 24
-case alphabetic input Off: Lower-case alphabetic input This shows the power source and the battery charge status. 3 Charge Status Green: When the battery is fully charged or the battery is not installed. / Red or orange: When the battery is being charged. Off: When the computer is running on - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 25
. A CD Drive is optional. The installed drive may differ depending on the model specifications. You can connect USB devices to the USB port such as a keyboard/mouse, digital camera, etc. You can secure the computer by connecting a lock and cable to the Security Slot. - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 26
Monitor Port A port used to connect a monitor, TV or projector supporting a 15pin D-SUB interface. You can connect a VGA adapter (optional USB Port (Optional) You can connect USB devices to the USB port such as a keyboard/mouse, digital camera, etc. You can distinguish the type of port by color - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 27
Overview Bottom View 3 Chapter 1 Getting Started 26 1 1 Battery This is a Lithium-Ion rechargeable battery that supplies power to the computer. 2 2 Battery Latches The latch used to remove or install the battery. 3 Memory Compartment Cover/Hard Disk Drive Compartment Cover The main memory - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 28
turn the computer on for the first time, the Windows activation screen appears. Follow the activation procedures according to the instructions on the screen to use the computer. Adjusting the screen brightness When the computer runs on battery power, the LCD brightness is automatically set to low - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 29
before clicking on Shut down. 1 Open the Charms Touchpad/mouse: Drag the mouse pointer to the top- or the bottom-right corner of the screen. ᰆ⊹ 2 Click Settings > Power > Shut down. ᖅᱶ ⦽ On the desk top 1 Touchpad/mouse: Right-click the Start button on the bottom-left corner. 2 Click Shut down - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 30
Turning the Computer On and Off Unlocking the screen To unlock the lock screen, do one of the following: •• Touchpad/mouse: Click the lock screen. •• Keyboard: Press any key. If the account has a password, enter the password to log in after unlocking the screen. Chapter 1 Getting Started 29 - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 31
Chapter 2. Using Windows What is Microsoft Windows? 31 Screen At a Glance 32 Using the Charms 34 Using Apps 36 Windows Hot Key Function 41 - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 32
Windows Help and Support, and Help+Tips. •• The screen may appear somewhat different depending on the model and the operating system. •• This manual is designed for Windows Start screen, select Help+Tips. Chapter 2 Using Windows 31 Displaying Help To open the Help, do the following: •• Keyboard: - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 33
(Application, App, hereafter referred to as an App) at the same location. 1 23 4 5 6 7 8 4 Chapter 2 Using Windows 32 1 Start Screen Refers to the default Start screen of Windows. 2 App Refers to the apps that are currently installed. 3 User Account This refers to the currently used - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 34
33 Desktop This provides similar functions to those provided by the desktop in prior Windows 8 versions. 1 2 3 4 2 1 Desktop Refers to the Desktop. The Charms is hidden at the right of the screen. 2 Displaying the The Charms appears as shown. Charms •• Touchpad/mouse: Place the mouse - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 35
that combines the Start menu with the Control Panel of existing Windows. The Charms allows you to quickly configure the device(s) connected to the mouse pointer over the top- or bottom-right corner of the screen. Displaying the Charms Menu Charms Search Search Search Search Search Perform the - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 36
. Click the Charms > Settings. Chapter 2 Using Windows 35 Icon Name Function Description Wireless Network You can connect to a wireless network. Select a wireless network to connect to. Adjusting the You can adjust the volume or mute the Volume sound. Screen Brightness You can adjust the - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 37
). In a larger sense, it refers to all the software programs installed on the operating system. Windows provides basic Apps for frequently performed tasks. Chapter 2 Using Windows 36 Starting/Exiting an App Click on an App in the Start screen to activate it. To exit the current app on the touch - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 38
the App. 1 2 Chapter 2 Using Windows 37 3 Arrange the position of each split screen as appropriate. 4 Move the Screen Split Bar to change the screen split ratio. Weather Screen App Split Bar Store App Using split screens 1 Select the Apps in the Start screen. 2 Touchpad/mouse: Move the mouse - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 39
Using Apps Chapter 2 Using Windows 38 Adding/Removing an App to/from the Start Screen 1 Move to the Apps screen. Touchpad/mouse: Click the icon corner of the Start screen. in the bottom-left 2 Tap and hold the app, or right-click it to display the apps list. 3 Select Pin to Start or Unpin - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 40
• T ouchpad/mouse: Click the arrow symbol in the left of the screen. ► On the Start screen, Select Photos > Camera Roll. You can play a continuous roll of select Edit and do the editing to your preference. Chapter 2 Using Windows 39 Cautions •• Do not take a photo of others without their - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 41
Account to download or purchase App(s) from the Store. 1 Run the Charms and click Settings > Change PC Settings. 2 Select Your account > Connect to a Microsoft account. 1 2 Samsung cannot solve errors occuring with other apps installed from the Windows Store. Contact customer support for the - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 42
Opening the Ease of Access Center Opening the Second Screen Settings Opening the Advanced Management Tool Exit App Hot Keys Windows Key Windows Key + D Windows Key + C Windows Key + L Windows Key + U Windows Key + P Windows Key + X Alt + F4 Function Description Switches to Start mode. Switches - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 43
an External Display Device 54 Adjusting the Volume 59 LCD Brightness Control 61 Wired Network 63 Wireless Network (Optional) 66 Using the TPM Security Device (Optional) 68 Samsung Software Update 77 Diagnosing the Computer Status and Troubleshooting 78 Using the Security Slot 79 - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 44
key functions and procedures are discussed in the following sections. Chapter 3. Using the computer 43 •• The keyboard image may differ from the actual keyboard. •• The keyboard may differ depending on your country. The following mainly describes the shortcut keys. Shortcut Keys While pressing - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 45
Keyboard Chapter 3. Using the computer 44 Shortcut Keys Name Settings Function The Samsung software control program, the Settings, is launched. Screen Brightness Control Controls the screen brightness. CRT/LCD Touchpad Mute Switches the screen output to the LCD or external monitor when an - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 46
Keyboard Other Function Keys •• If you press the Fn Lock key, you can use the hot key functions without pressing the Fn key. •• On: You can - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 47
by the touchpad. •• If you touch the Touchpad or press the Touchpad buttons while booting up, the Windows boot time may be extended. Tap or Click Basic Touchpad Functions Moving the cursor on the screen Place your finger on the touchpad slightly and move your finger. The mouse cursor will move - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 48
model. Some usage procedures may differ depending on the version. áᔪ •• For detailed usage procedures, refer to the description in the Touchpad Settings window. Ŗᮁ Drag Function Dragging refers to moving an item to another place after selecting it. Press and hold down the left touchpad button - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 49
fingers over the Touchpad and move them up, down, left or right, the screen is scrolled up, down, left or right accordingly. Chapter 3. Using the computer 48 text is zoomed in or out. Zoom-in Zoom-out or Last Run Window Opening Function Place your finger on the left edge of the touch pad and - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 50
Touchpad Touchpad On/Off Function Locking with shortcut keys If you want to use the mouse only without using the touchpad, you can turn the touchpad off. To lock the touchpad function, press the + keys. You can set the touchpad and touchpad button settings in the tabs that appear when clicking - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 51
CD Drive (ODD, Optional) Chapter 3. Using the computer 50 If your computer does not have a CD drive, you can purchase an external CD drive. •• Do not insert a cracked or scratched CD. Otherwise, the CD may break and damage the optical disk drive when the CD rotates at a high speed. •• When you - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 52
camera, etc. •• Separately purchase memory cards of your desired capacity. •• The color of the multi-card slot may differ from the picture in this manual. •• Before using the slot, remove the dummy card from inside the slot. (Only for models providing dummy cards.) •• Insert the memory card into the - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 53
, push the tip of the card in and then remove it once it pops up. If a message appears to notify you of any problem, click the corresponding window > Continue without Scanning. You can perform the following process described in No. 3. 3 File Explorer runs on the desktop. You can save, move and - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 54
Multi Card Slot To format a memory card When using the memory card for the first time, you must format the card before using it. Formatting a card deletes all data saved on the card. If the card includes data, backup the data before formatting it. 1 Click the File Explorer icon on the taskbar at the - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 55
monitor, TV, projector, etc., you can view the picture on the wider screen of the external device when you give a presentation or watch a video or the analog monitor port (D-SUB) port. Therefore, when multiple ports are supported, connect a display device to a port that provides the better visual - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 56
Connecting an External Display Device Ŗᮁ Chapter 3. Using the computer 55 ᯲ Connecting to the monitor port (Optional) You can experience a wider screen by connecting the computer to a monitor, TV or projector with a monitor port. You can give better presentations by connecting the computer to - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 57
device is expanded to the eࢠxternal device. SThe ѿecoࢠ cءnodnधtsecnrteִseanփreOdnislyplayed only on the screen of thѿe eءxtधernalִdeփvice. •• External Monѿitoءr /धTVisִnփot supported in the DOS Command Prompt window. •• Simultaneous output to all 3 (LCD + CRT + HDMI) is not - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 58
graphics chipset depending on the program to extend the battery life time while maintaining the graphics performance. This the software and click the Apply button. •• This description is only for Windows 8 and models with AMD PowerXpress technology. ► Adding programs for PowerXpress graphics - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 59
surfing or word processing to minimize battery power consumption and the high-performance external graphics graphic chipset can be used for gaming or video processing to deliver a more realistic experience. •• The NVIDIA Optimus model supports Windows 8 only. •• This function is only available - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 60
adjust the volume using the keyboard and the volume control program. Adjusting the Volume using the Keyboard Using the Sound Recorder The procedures to record sound using the Windows Recorder are described below. icon click Sound Recorder. Click Start recording. on the Start screen, and then ⦽ - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 61
Adjusting the Volume Using SoundAlive The SoundAlive function enables you to experience more stereophonic sound using stereo speakers. áᔪ •• The software programs provider may vary, depending on your computer model. Ŗᮁ •• In addition, some pictures may differ from actual product depending on the - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 62
Ŗᮁ LCD Brightness Control ᯲ Controlling the Brightness Using the Keyboard ᰆ⊹ 1 Click the Charms menu > Settings > Screen ᖅᱶ Adjustment icon . Chapter 3. Using the computer 61 Switching the picture mode You can switch the picture mode to your preferred viewing pleasure, such as optimizing - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 63
to save battery power consumption. •• LCD bad pixels principle of computer Samsung observes the specifications regarding strict quality and reliability of LCD. But in spite of that, it is inevitable that there might be a small number of bad pixels. A large number of bad pixels can cause problems in - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 64
Wired Network A wired network is a network environment used for a company network or broadband internet connection at home. •• This manual is based on the latest Windows. The content or pictures may differ from the actual model, depending on the Windows version. However, most of the basic operations - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 65
following IP address, and set the IP address manually. •• The Network Component name may differ depending on the Operating System Installed. •• To add a network component, click Install in the screen shown in the figure above. You can add clients, services, and protocols. When not using DHCP, ask - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 66
Options under Control Panel. Wake On LAN activated by Ping is not supported. When connected to a 100Mbps/1Gbps wired LAN and the computer exits , restoring the network takes about 3 seconds. When the network is restored, it operates at 100Mbps/1Gbps. When system is running on battery, some time - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 67
LAN card or device. A Wireless LAN device is optional. The pictures in this manual may differ from the actual product depending on your wireless LAN device model. What is an Access Point (AP)? An AP is a network device that bridges wired and wireless LANs, and corresponds to a wireless hub in - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 68
there is an AP, you can connect to the Internet via the AP using the Wireless LAN connection method provided by Windows. ᰆ⊹ 1 If you click the Charms menu > Settings > Network Connections icon, a list of available APᖅsᱶappears. If you select an AP to connect to, the Connect button appears. Chapter - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 69
the TPM chip in the BIOS Setup, initialize the TPM program, and then register the user. •• This function is only supported for models with TPM (security chip). •• For more information, refer to the online help for the program. •• The program version described in this manual is subject to change and - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 70
Samsung logo screen appears, press the F2 key repeatedly. 2 If the BIOS screen appears, select the Security > TPM Configuration item and press Enter. SysInfo Aptio Setup Support item to Enabled and set the Change TPM Status to Clear. Aptio Setup Utility Security TPM Configuration TPM Support - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 71
instructions. 6 When the computer restarts automatically and the Samsung logo screen appears, press the F2 key repeatedly. 7 Select the Security > TPM Configuration > Change TPM Status item and set the item to Enable and Activate. Aptio Setup Utility Security TPM Configuration TPM Support - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 72
. 8 Close the SW Update window and reboot your computer again. Registering the TPM program 1 On the Start screen, click the bottom-left icon click Yes. If you backup the emergency recovery file to an external storage device according to the instructions of the Initialization Wizard, you can use - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 73
a basic user password. 4 Complete the registration according to the instructions. 5 The user registration for the TPM program has been completed. System(EFS) function is supported by the following operating systems. •• Windows 7 Professional / Enterprise / Ultimate •• Windows 8 Pro / Enterprise 1 - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 74
able to confirm that the color of the folder (file) name in the encrypted folder has been changed to green. 3 In the user authentication window, enter the Basic user password you entered when registering the user and click OK. Opening an encrypted folder (file) 1 Double-click an encrypted folder - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 75
(file) and select Decrypt from the pop-up window. 2 If the user authentication window appears, enter the basic user password you entered , complete the following steps. 1 On the Start screen, click the bottom-left icon , and then click instructions of the Initialization Wizard to finish the wizard. - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 76
the Security Platform icon in the system tray of the Taskbar and select Personal Secure Drive > Load from the pop-up menu. 2 In the load window, enter the basic user password and click OK. 3 Open the File Explorer . You will see the Personal Secure drive in the left tree pane. When - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 77
select the Charms menu > Settings > Control Panel > Programs > Uninstall a program > Infineon TPM Professional Package. Then click Uninstall. 2 If the message window appears, click Yes to remove the program. 3 If the Infineon Security Platform message appears, click No. 4 Click the File Explorer of - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 78
program that searches for Samsung software programs and drivers installed when you purchased the computer and helps you update any drivers or programs. 2 The internet. •• SW Update does not provide any updates for device drivers or software programs installed separately by the user. •• Depending on - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 79
which is Samsung's computer's troubleshooting guide, supports diagnosing the system and has a FAQ for frequently occurring problem(s). Support Center may not be provided or may be a different version depending on the model. 1 Click the bottom-right icon on the Start screen, and click Support Center - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 80
Security Slot. To use this feature, you have to purchase the lock and cable additionally. To use the lock and cable, refer to the product manual. Tie the lock and cable to a fixed object and install the other end of the cable to the security slot. Chapter 3. Using the computer 79 - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 81
Chapter 4. Settings and Upgrade BIOS Setup 81 Setting a Boot Password 83 Changing the Boot Priority 86 Upgrading Memory 87 Battery 89 - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 82
product function enhancement purposes. •• The BIOS Setup menus and items may differ depending on your computer model. 1 Turn the computer on. Immediately press the F2 key several times. 2 After a moment, the BIOS setup screen appears. The items in the BIOS setup may differ depending on the product - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 83
Chapter 4. Settings and Upgrade 82 The BIOS Setup Screen The BIOS Setup menus and items may differ depending on your computer model. SAMSUNG BIOS Configuration Setup Menu Help Help for the selected item appears automatically. Setup Items Setup Menu Description SysInfo This is a description - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 84
service center. In this case, a service fee screen images and terms may differ from actual product depending on the computer model and driver version. Setting a Supervisor Password If you set a Supervisor Password, you need to enter the password when you turn the computer on or enter the BIOS Setup - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 85
the computer on but you cannot change the major settings of the BIOS Setup because you cannot enter the BIOS Setup. This helps prevent unauthorized access to the major settings in the BIOS Setup menu. Before configuring a user password, a supervisor password must have been configured. Deactivating - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 86
field empty, and press . The password is deactivated. For some models the password is only canceled if the key is pressed in the Setup Notice window. Chapter 4. Settings and Upgrade 85 - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 87
and press the F6 key to move up to the top item. The screen images and terms may differ from actual product depending on the computer model and driver version. 1 Select the Boot menu in the BIOS Setup. 2 Press on theXBXXoXoXXtXDX evice Priority item. Boot Menu [Boot Priority Order] 1. SATA - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 88
computer is in Sleep mode. Disconnect main power plug and remove the battery before continuing. •• It is recommended that you add a memory module on the memory compartment cover at the bottom of the computer using a screw driver. Fixing Screw 2 Insert a new memory module into the memory slot at an - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 89
Upgrading Memory Chapter 4. Settings and Upgrade 88 3 Push the memory module down so that it is completely fixed. If the memory does not fit easily, push the memory module down while pulling the memory module latches outward. 4 Close the memory compartment cover and fasten the screw. Removing a - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 90
refer to the following instructions when running the computer on battery power without connecting the AC power. A Lithium-Ion smart battery is supplied with this computer. •• Carefully read and follow the precautions printed on the battery before using the battery. •• Before using your computer - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 91
supply, so when using it over a long time, the capacity/battery life is shortened. If the battery life is reduced to under half of its initial time, we recommend purchasing a new battery. When not using the battery for a long time, store the battery after charging it to 30-40% of its capacity. This - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 92
icon . 2 Adjust the brightness with the screen brightness control bar. The battery life will be extended. ⦽ Chapter 4. Settings and Uápᔪgrade 91 Using the power management program Ŗᮁ This program helps you use the battery more efficiently and supports the power mode optimized for the opera᯲ting - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 93
the computer model and driver version. 1 Disconnect the AC power adapter after turning off the computer. 2 Turn the computer back on, and press the F2 key to enter the Setup screen. 4 Highlight Yes in the Battery Calibration Confirmation window and press . The Battery Calibration function is - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 94
Chapter 5. Troubleshooting Recovering/Backing up the Computer (Optional) 94 Reinstalling Windows (Optional) 101 Q&A 104 - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 95
Recovering/Backing up the Computer (Optional) Chapter 5. Troubleshooting 94 If a problem occurs with your computer, Recovery (recovery program) allows you to easily restore your computer to the default (factory) settings. Alternatively, you can back up your computer so that you can restore - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 96
if the computer fails to boot up, or if you encounter a serious problem with the computer. 1 - If Windows does not start T urn on the computer and press the F4 key several times to enter the Recovery screen. - In the Start screen after the computer boots up Click the bottom-left icon on the Start - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 97
up the Computer (Optional) Chapter 5. Troubleshooting 96 Recovering after a Backup You can recover , connect the external storage device and select the relevant drive. 2 Click Backup in the Recovery Home screen. Select the drive to save and click Backup. You cannot select a DVD drive. Select - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 98
backup image is saved to an external storage device, connect the device. 2 Start Recovery and click Recover. 3 Select a Recover Option and click Recover. Select a point to recover. 4 The recover is performed based on the screen instructions. You can use your computer after the recover is completed. - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 99
Chapter 5. Troubleshooting 98 To disk and your computer. 2 Start Recovery and click Disk copy . 3 Select an option in Disk recovery Point and click Disk copy. 4 computer, contact the Samsung Service Center to request assistance. In this case, you may be charged for the relevant service. 6 Your - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 100
then select a drive to save to. 2 Click Run. 3 Perform the process by following the instructions to completely save the default (factory) status disk image to the external storage device. Now disconnect the , and repeat the steps mentioned in the Recovering section. Chapter 5. Troubleshooting 99 - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 101
Computer (Optional) Chapter 5. Troubleshooting 100 Computer Recovery Function in Windows If a problem occurs with your computer, the recovery program allows you to restore your computer to the default settings. For models where the SSD is less than 64GB, use the Windows System Restore function - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 102
Reinstalling Windows (Optional) Chapter 5. Troubleshooting 101 You can reinstall Windows using the SYSTEM RECOVERY MEDIA for Windows when Windows is no longer working properly. (For models supplied with a SYSTEM RECOVERY MEDIA.) •• A SYSTEM RECOVERY MEDIA may not be supplied depending on your - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 103
device drivers and programs, some programs may not work properly after the upgrade. 5 When a window appears asking for the location to install the operating system to, select a disk drive partition and click the Next button. Drive D includes an area to save the backup image used by Samsung Recovery - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 104
used by Samsung Recovery Solution. Installing Windows to drive C is recommended. •• A If you click Drive Options (Advanced), you can delete, format, create or expand a partition. Click on a function and proceed according to the instructions on the screen. •• When previous Windows installation files - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 105
Q&A Chapter 5. Troubleshooting 104 You can look for potential problems that may occur with the system and view the relevant solutions. Also, you may look up any reference(s) required while operating the computer. Recovery Related Q1 What is a Recovery Area? A Samsung computers have an additional - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 106
Q&A Chapter 5. Troubleshooting 105 Windows Related Q1 I cannot find the computer's Shutdown button. A • Touchpad/mouse: - Click Charms > Settings > Power > Shut down. - Right-click the Start button, and then click Shut down or sign out > Shut down. Q2 The App disappeared in the Start screen. A - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 107
PC, you need to change the BIOS settings first. For more information, visit http://www.samsung.com and go to Customer Support > Troubleshooting. Search for Windows 8 or Windows 8.1, and look through the list of search results for the relevant issue. Q8 The screen overlaps the text characters, or the - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 108
click Set as Default. Then click OK. Others Q1 You can configure your computer in the same way as existing Windows systems. A If you want to start your computer in DOS via a USB device, set the Fast BIOS Mode item in the Advanced menu in the BIOS Setup to Disabled before using this feature. - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 109
Chapter 6. Appendix Important Safety Information 109 Replacement Parts and Accessories 111 Regulatory Compliance Statements 113 WEEE Symbol Information 125 Samsung Packaging Take-Back Program 126 Product Specifications 127 Glossary 129 - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 110
marked on the product and in the documentation before you operate your system. Retain all safety and operating instructions for future use. •• Do not use this product near water or a heat source such as a radiator. •• Set up the system on a stable work surface. •• The - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 111
the manufacturer. Dispose of batteries according to the manufacturers instructions. If the CMOS battery requires replacement insure that a battery removed. The unit should be checked by a qualified technician before reuse. 4. Service and repair of devices should be carried out by authorized service - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 112
facilities, oxygen rich environments, or industrial areas. Battery Disposal Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Contact the Samsung Helpline for information on how to dispose of batteries that you cannot use or recharge any - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 113
of the country where you use the computer. For more information on power cord set requirements, contact your authorized dealer, reseller, or service provider. General Requirements The requirements listed below are applicable to all countries: •• All power cord sets must be approved by an acceptable - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 114
communication devices are examples of devices that provide wireless communication. • In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 115
Please contact manufacturer for service. • Only use drivers approved for the country in which the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support (such as a wireless network device) near unshielded blasting - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 116
in the Wireless Network: Refer to the documentation supplied with wireless Ethernet adapters or other devices in the wireless network. The Part 15 frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference. If this equipment does cause harmful - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 117
only qualified for use in the United States of America if an FCC ID number is on the system label. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 118
academia after extensive reviews of the only the power required to reach the network. In general, the closer you are guidelines when used with Samsung accessory designated for this battery pack to find the number. Once you have the FCC ID number for a particular product, follow the instructions - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 119
(EIRP) is not more than that required for successful communication. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 120
including interference that may cause undesired operation of the device. To prevent radio interference to licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 121
Regulatory Compliance Statements Chapter 6 Appendix 120 European Union European Union CE Marking and Compliance Notices Products intended for sale within the European Union are marked with the Conformité Européene (CE) Marking, which indicates compliance with the applicable Directives and - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 122
ærer herved, at følgende udstyr Notebook PC overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Hiermit erklärt Samsung, dass sich das Gerät Notebook PC in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 123
med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/ EG. Chapter 6 Appendix 122 Íslenska [Icelandic] Hér með lýsir Samsung yfir því að Notebook PC er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Norsk [Norwegian - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 124
English only), go to: http://www.samsung.com/uk/support/main/ supportMain.do or http://www.samsung.com/uk/support then search the model number of Bac Ninh Province, Vietnam For the web or the phone number of Samsung Service Centre, see the Warranty or contact the retailer where you purchased your - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 125
is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the Manufacturer's instruction. Attention: Danger d'explosion si les piles sont mal palcées. Remplacez les piles usagées uniquement par des piles de type - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 126
the product and its electronic accessories (e.g. charger, headset, USB cable) should not be samsung.com/in or contact our Helpline numbers 18002668282, 180030008282. Correct disposal of batteries This marking on the battery, manual or packaging indicates that the batteries in this product should - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 127
Take-Back Program In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. Simply call the following an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278-0799 Chapter 6 Appendix 126 - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 128
PowerXpress) Chapter 6 Appendix 127 Operating Environment Temperature: -5~40°C for storage, 10~35°C when operating Humidity: 5~90% for storage, 20~80% when in which Recovery is installed, is represented as smaller than the product specification. •• The amount of memory that Windows can use - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 129
128 Registered Trademarks Samsung is a registered trademark of Samsung Co., Ltd. Intel, Pentium/Dual-Core/Quad-Core are registered trademarks of the Intel Corporation. AMD, Dual-Core/Quad-Core are registered trademarks of the AMD Corporation. Microsoft, MS-DOS, and Windows are registered trademarks - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 130
manufactured at a low price. SDRAM is a memory driver using the Device Manager. DHCP (Dynamic Host Configuration Protocol) This refers to automatically allocating IP addresses to the users on the network by the network administrators. Direct X An application interface developed to enable Windows - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 131
developed in the early 1980s. To connect to an Ethernet, a network card called a LAN card, Ethernet card or network interface card is required. To exchange data between computers, a protocol is required besides the hardware equipment. Windows Vista uses TCP/IP as the default protocol. LCD (Liquid - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 132
network functions. Quick Launch This refers to a toolbar that can be configured so that you can launch a program such as Internet Explorer or display the Windows card that supports over 2GB bytes. Server In general, a server refers to a computer that provides shared resources for network users. Share - Samsung NP270E4E | User Manual Windows8.1 Ver.1.0 (English) - Page 133
be used by other users on the network. Sleep Mode A power mode that Files refer to files that are read and used by the Windows operating system. In general, system files must not be deleted 1.0, 1.1, 2.0 and 3.0. It is appropriate to support peripheral devices that require high data rates such as
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