Samsung NQ70M6650DG/AA Installation Guide - Page 15

Troubleshooting Information codes Oven Displayed code C-d0 C-d1 C-F0 C-F2 C-20 Possible cause Solution This code occurs if the control key is short for 1 minute. Clean the buttons and make sure there is no water on/ around them. Turn off the oven and try again. If the problem continues, contact a local Samsung service center. This code occurs if the door lock is mispositioned. This code occurs if communication between the Main and Sub PBA is interrupted. This code occurs if communication between the Main and Touch is interrupted. The oven sensor is open when the oven is operating. Touch OVEN OFF, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. The oven sensor is short when the oven is operating. Displayed code C-21 C-23 C-30 C-31 Possible cause This code occurs if the internal temperature rises abnormally high. The temp probe sensor is short when the oven is operating. The PCB sensor is open when the oven is operating. The PCB sensor is short when the oven is operating. This code occurs if the PCB temperature rises abnormally high. Solution Touch OVEN OFF, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. Call for service. C-70 C-72 The Steam sensor is open when the oven is operating. The Steam sensor is short when the oven is operating. There are drain systemrelated problems. Touch OVEN OFF, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. C-A2 Cooling motor is abnormally operated. Call for service. -dC(NQ70M7770DG only) This code appears if the divider is inserted or removed while the oven is operating. Make sure the divider is inserted properly, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. English 15 Troubleshooting Install_NQ70M6650D_DE68-04454A-00_EN.indd 15 1/9/2017 6:13:34 PM