Samsung PN51D495A6D User Guide - Page 198

Issues The picture is distorted: macro block error, small block, dots, pixelization Color is wrong or missing. There is poor color or the picture is not bright enough. There is a dotted line on the edge of the screen. The picture is black and white. Solutions and Explanations •• The compression of video contents may cause picture distortion especially in fast moving pictures such as sports and action movies. •• A weak signal can cause picture distortion. This is not a TV issue. •• Mobile phones used close to the TV (within 3.3 ft.) may cause noise in the picture on analog and digital channels. •• If you're using a component connection, make sure the component cables are connected to the correct jacks. Incorrect or loose connections may cause color problems or a blank screen. •• Adjust the Picture options in the TV menu (go to Picture Mode / Color / Brightness / Sharpness) ▶ •• Adjust the Energy Saving option in the TV menu (go to MENU - System - Eco Solution - Energy Saving) •• Try resetting the picture to view the default picture settings (go to MENU - Picture - Reset Picture) •• If the picture size is set to Screen Fit, change it to 16:9. •• Change the cable/satellite box resolution. •• If you are using an AV composite input, connect the video cable (yellow) to the Green jack of Component input 1 on the TV. ▶ English