Samsung RF197ACWP Quick Guide (easy Manual) (ver.1.0) (English) - Page 7
Troubleshooting - problems
UPC - 036725568280
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Troubleshooting PROBLEM SOLUTION The refrigerator does not work at all or it does not chill sufficiently. • Check that the power plug is properly connected. • Is the temperature control on the display panel set to the correct temperature? Try setting it to a lower temperature. • Is the Refrigerator in direct sunlight or located near a heat source? •Is the back of the Refrigerator too close to the wall and therefore keeping air from circulation? The food in the refrigerator is frozen. • Is the temperature control on the display set to the correct temperature? Try setting it to a warmer temperature. • Is the temperature in the room too low? • Did you store the food too close to the air vent at the back of the Refrigerator? Move the food away from the air vent. You hear sounds. • Check that the Refrigerator is level and stable. • Is the back of the Refrigerator too close to the wall and therefore keeping air from circulating? • Was anything dropped behind or under the Refrigerator? • A "ticking" sound is heard from inside the Refrigerator. It is normal and occurs because various accessories are contracting or expanding according to the temperature of the Refrigerator interior. The front corners and vertical hinged section of the appliance are hot and condensation is occurring. • Some heat is normal as anti-condensators are installed in the vertical hinged section of the Refrigerator to prevent condensation. • Is the Refrigerator door ajar? Condensation can occur when you leave the door open for a long time. Ice Maker is not producing ice. • Did you wait for 12 hours after installation of the water supply line before making ice? • Is the water line connected and the shut-off valve opened? • Did you manually stop the ice making function? • Is the Freezer temperature too warm? Try setting the Freezer temperature lower. You hear water bubbling in the refrigerator. • This is normal. The bubbling comes from the Refrigerator coolant liquid circulating through the Refrigerator. There is a bad smell in the refrigerator. • Check for spoiled food. • Foods with strong odors(for example, fish) should be tightly covered. • Clean out your Freezer periodically and throw away any spoiled or suspicious food. Frost forms on the walls of the Freezer. • Is the air vent blocked? Remove any obstructions so air can circulate freely. • Allow sufficient space between the foods stored for efficient air circulation. • Is the Freezer drawer closed properly?