Samsung RF268ABBP User Manual (user Manual) (ver.0.6) (English) - Page 37
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03 TROUBLESHOOTING Troubleshooting PROBLEM SOLUTION The Refrigerator does not work at all or it does not chill sufficiently. • Check that the power plug is properly connected. • Check the set temperature on the digital display is warmer than the freezer or fridge inner temperature. • Try setting it to a lower temperature. • Is the Refrigerator in direct sunlight or located near a heat source? • Is the back of the Refrigerator too close to the wall and therefore keeping air from circulating? The food in the Refrigerator is frozen. • Check to see if the set temperature on the digital display is too low. • Try setting it to a warmer temperature. • Is the temperature in the room too low? Try setting it to a warmer temperature. • Did you store the food which is soft in the coldest part of the Refrigerator? Try moving those items on the other shelves in fridge instead of keeping them in the Cool Select PantryPlus. You hear unusual noise or sounds. • Check that the Refrigerator is level and stable. • Is the back of the Refrigerator too close to the wall and therefore keeping air from circulating? • Try locating the refrigerator at least 2 inches from the wall. • Was anything dropped behind or under the Refrigerator? • A "ticking" sound is heard from inside the Refrigerator. It is normal and occurs because various accessories are contracting or expanding according to the temperature of the Refrigerator interior. The front corners and vertical hinged section of the appliance are hot and condensation is occurring. • Some heat is normal as anti-condensation devices are installed in the vertical hinged section of the Refrigerator to prevent condensation. • Is the Refrigerator door ajar? Condensation can occur when you leave the door open for a long time. Ice Maker is not producing ice. • Did you wait for 12 hours after installation of the water supply line before making ice? • Is the water line connected and the shut-off valve opened? • Did you manually stop the ice making function? • Is the Freezer temperature too warm? Try setting the Freezer temperature lower. You can hear water bubbling in • This is normal. The bubbling comes from the Refrigerator coolant liquid circulating the Refrigerator. through the Refrigerator. There is a bad smell in the Refrigerator. • Check for spoiled food. • Foods with strong odors(for example, fish) should be tightly covered. • Clean out your Freezer periodically and throw away any spoiled food. Frost forms on the walls of the Freezer. • Is the air vent blocked? Remove any obstructions so air can circulate freely. • Allow sufficient space between the foods stored for efficient air circulation. • Is the Freezer drawer closed properly? Water dispenser is not functioning. • Is the water line connected and the shut-off valve opened? • Has the water supply line tubing been crushed or kinked? Make sure the tubing is free and clear of any obstruction. • Is the water tank frozen because the Refrigerator temperature is too low? Try selecting a warmer setting on the Digital display. troubleshooting _37