Samsung RSG307AARS Quick Guide (easy Manual) (ver.1.0) (English) - Page 9

Problem, Solution - manual

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[RSG309**] PROBLEM Display does not work! Photos not showing with a memory card connected The LCD screen turns off frequently. There is an after image or an edge line left on the screen. The input point of the touch screen is not correct. There is no wireless AP detected. It is not able to connect to the wireless AP. Can't remember the password for the wireless AP connection. Functions using the wireless network (Wi-FI) do not work. Can't connect to the external devices being detected. After turn on the power, is is possible to operate only the dispenser selection button. SOLUTION • Press the Reset button over one second to reset the memory. With this, the user information is not to be reset. • If the "A SD/MMC card is connected" messages do not appear on the screen, check if the memory type is SD / SDHC / MMC / HS MMC. • Check if there are photos or images stored in the memory card. • Check if the images in the memory card are JPEG (JPG) types. • This is a power-saving function and it is normal. • At the Settings-Display, the Screensaver Running Time can be set. • Still images can cause permanent damage to the LCD screen. When you select Screensavers, select a number of themes so the image changes frequently. NOTE : Defects caused by this are not be covered by the factory warranty. • Run the Touch Screen Calibration function at the Settings. • Check if the power for the wireless AP is on. • Check if the wireless AP supports IEEE 802.11 b/g. • If the wireless AP is located away from the Fridge, move the wireless AP closer to the Fridge and check if it is detected. • Turn the power of both the Wireless AP and the Fridge off and on. • Check if the wireless AP supports IEEE 802.11 b/g. • Check the status of the internet connection of the wireless AP. • Check if the current cost rate plan for the internet covers the wireless network connection. If it does, check, how many connections are allowed. • Your Refrigerator may not be able to connect to the Internet because your ISP has permanently registered the MAC address (a unique identifying number) of your PC or modem, which it then authenticates each time you connect to the Internet as a way of preventing unauthorized access. As your Refrigerator has a different MAC address, your ISP can not authenticate its MAC address, and your Refrigerator can not connect. To resolve this problem, ask your ISP about the procedures required to connect devices other than a PC (such as your Refrigerator) to the Internet. (To find the MAC address of your Fridge, touch Settings --->WiFi Networks, and then look on the bottom of the screen that lists the available network connections.) • Turn the power of both the Wireless AP and the Fridge off and on. • Refer to the wireless AP manual and reset the password. • Functions using the wireless network (Wi-Fi) such as Epicurious, Calendar, WeatherBug, AP News, Pandora and Twitter can be used only if the refrigerator is connected to your wireless network (Wi-Fi). • If there are any other devices connected to the wireless network, please check the connection status of the devices. • Because these services depend on data downloaded from the internet, the information updates can be delayed or cut depending on the status of the internet connection. • Turn the power of both the Wireless AP and the Fridge off and on. • If the network connection of an external device the Fridge detects was shut down abnormally (by a power failure or by moving out of range, etc), the device's network information will remain on the network list (as stipulated by DLNA specifications), but its connection will not be available. • Select the Photos function - All Share and then search the external devices again. • Click the "Dispenser OK" button which is at the bottom of display. If the ""Dispenser OK" button is changed to "Complete", turn the power off and on again. It is correct to show the "touch panel calibration screen".

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PROBLEM
SOLUTION
Display does not work!
Press the Reset button over one second to reset the memory.
With this, the user information is not to be reset.
Photos not showing with
a memory card connected
If the “A SD/MMC card is connected” messages do not appear on the screen, check if the
memory type is SD / SDHC / MMC / HS MMC.
Check if there are photos or images stored in the memory card.
Check if the images in the memory card are JPEG (JPG) types.
The LCD screen turns off
frequently.
This is a power-saving function and it is normal.
At the Settings-Display, the Screensaver Running Time can be set.
There is an after image or an
edge line left on the screen.
Still images can cause permanent damage to the LCD screen. When you select
Screensavers, select a number of themes so the image changes frequently.
NOTE : Defects caused by this are not be covered by the factory warranty.
The input point of the touch
screen is not correct.
Run the Touch Screen Calibration function at the Settings.
There is no wireless AP
detected.
Check if the power for the wireless AP is on.
Check if the wireless AP supports IEEE 802.11 b/g.
If the wireless AP is located away from the Fridge, move the wireless AP closer to the Fridge
and check if it is detected.
Turn the power of both the Wireless AP and the Fridge off and on.
It is not able to connect
to the wireless AP.
Check if the wireless AP supports IEEE 802.11 b/g.
Check the status of the internet connection of the wireless AP.
Check if the current cost rate plan for the internet covers the wireless network connection.
If it does, check, how many connections are allowed.
Your Refrigerator may not be able to connect to the Internet because your ISP has
permanently registered the MAC address (a unique identifying number) of your PC or
modem, which it then authenticates each time you connect to the Internet as a way of
preventing unauthorized access. As your Refrigerator has a different MAC address, your ISP
can not authenticate its MAC address, and your Refrigerator can not connect. To resolve
this problem, ask your ISP about the procedures required to connect devices other than
a PC (such as your Refrigerator) to the Internet. (To find the MAC address of your Fridge,
touch Settings --->WiFi Networks, and then look on the bottom of the screen that lists the
available network connections.)
Turn the power of both the Wireless AP and the Fridge off and on.
Can’t remember the password
for the wireless AP connection.
Refer to the wireless AP manual and reset the password.
Functions using the wireless
network (Wi-FI) do not work.
Functions using the wireless network (Wi-Fi) such as Epicurious, Calendar, WeatherBug, AP
News, Pandora and Twitter can be used only if the refrigerator is connected to your wireless
network (Wi-Fi).
If there are any other devices connected to the wireless network, please check the
connection status of the devices.
Because these services depend on data downloaded from the internet, the information
updates can be delayed or cut depending on the status of the internet connection.
Turn the power of both the Wireless AP and the Fridge off and on.
Can’t connect to the external
devices being detected.
If the network connection of an external device the Fridge detects was shut down
abnormally (by a power failure or by moving out of range, etc), the device’s network
information will remain on the network list (as stipulated by DLNA specifications), but its
connection will not be available.
Select the Photos function - All Share and then search the external devices again.
After turn on the power, is is
possible to operate only the
dispenser selection button.
Click the “Dispenser OK” button which is at the bottom of display. If the “”Dispenser OK”
button is changed to “Complete”, turn the power off and on again. It is correct to show the
“touch panel calibration screen”.
[RSG309**]