Samsung S22C200NY User Manual Ver.1.0 (English) - Page 96
Responsibility for the Pay Service Cost to Customers
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Appendix Responsibility for the Pay Service (Cost to Customers) When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. z If a service technician gives instructions on how to use product or simply adjusts options without disassembling productU z If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.) z If a product is reinstalled or devices are connected additionally after installing the purchased product for the first timeU z If a product is reinstalled to move to a different spot or to move to a different houseU z If customer requests instructions on how to use because of another company's productU z If customer requests instructions on how to use the network or another company's programU z If customer requests software installation and setup for the productU z If a service technician removes/cleans dusts or foreign materials inside of the productU z If customer requests an installation additionally after purchasing a product through home-shopping or online. A Product damage caused by customer's fault Product damage caused by customer's mishandling or wrong repairU If a product damage is caused by; z external impact or drop U z use of supplies or separatly sold product unspecified by SamsungU z repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. z remodeling or repairing the product by customer. z using it with incorrect voltage or non-authorised electrical connectionsU z not following the "cautions" in User Manual. Others z If product fails by natural disaster (lightning, fire, earthquake, flood damage, etc) U z If consumable components are all used up (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.) If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first. 96 Appendix