Samsung SCD6040 Quick Guide (easy Manual) (ver.1.0) (English) - Page 10

Troubleshooting - malfunctions

Page 10 highlights

Troubleshooting Troubleshooting ✤ If your device fails to function as expected, please check the following before contacting service personnel. Refer to the page numbers listed for further details. Self Diagnosis Display Display TAPE END! TAPE END! TAPE! PROTECTION! D,L,C,R NO CARD! CARD FULL! NO IMAGE! FILE ERROR! CARD ERROR! Blinking Informs that... Slow The battery pack is almost discharged Slow When the remaining time on the tape is less than 2 minutes No Cassette has reached its end Slow No cassette tape is inserted Slow The tape is Record Protected Action Change to a charged one or connect to other power source Prepare a new cassette Change to a new cassette Insert a tape Change to a new cassette or release the tape record protection Slow Camcorder has a mechanical fault 1. Eject the cassette tape. 2. Set to off 3. Detach the battery. 4. Restart the camcorder If problem continues, contact your local service representative. Slow Moisture condensation See page 11 Slow No memory card is inserted Insert a memory card Slow Not enough space for saving pictures Change to a new memory card or delete recorded images Slow There are no images recorded to Record a new still image play Slow The image file has an error Delete the image or format the memory card Slow Memory card is formatted by other Format the memory card using the camera menu device or has error in system folder ✤ If these instructions do not solve your problem, contact your nearest Samsung dealer or authorised service center/personnel. Symptom No power is supplied LCD monitor is blank DATE/TIME is wrong Cannot Record a video Possible Causes Measure The power is not connected properly Connect the AC adapter properly, page 27 The battery is dead Replace the dead battery pack The battery is too cold Warm up the battery or move to warmer place Viewfinder is on. Multi-AV cable is connected Display option is turned off Close the viewfinder Remove the cable Press the DISPLAY button to bring back OSD The DATE/TIME is not set The built-in clock battery has exhausted. Set the DATE/TIME, page 38 Replace the Li-ion battery for built-in clock, page 24 Protection tab is set to "SAVE" Cancel the protection, page 48 Power Switch is set to PLAY Set the Power Switch to REC Power Switch is set to (CAMERA) Set the Mode Dial to (MOVIE) mode Symptom Possible Causes Measure Focus does not adjust automatically Cassette tape will not load properly The memory card will not load properly Focus is set to manual mode Recording was done in a dark place Lens is covered with condensation Set focus to AUTO Use strobe or lit the place Clear the lens and check the focus Cassette is in wrong position The battery is exhausted Insert the cassette tape properly, page 47 Charge the battery or use AC adapter Memory card is in wrong position Insert the memory card properly, page 83 Something fills in the memory card slot Clear the memory card slot Colour balance of picture is not White balance adjustment is required Set proper white balance, page 121 natural Digital zoom does not work Digital special effect is applied Turn off the digital special effects. page 57 Files stored in the memory card Memory card is protected cannot be deleted File is protected Remove the protection tab of memory card Remove the protection on the file, page 135 Images on the LCD monitor appear dark Ambient is too bright Ambient temperature is too low Adjust the brightness and angle of LCD Low temperatures might produce a dark LCD display This is not a malfunction. Rear of the LCD monitor is hot Prolonged use of LCD monitor Close the LCD monitor to turn if off, or turn your device off to cool down. Play, rewind and fast forwarding do not work Power Switch is set to REC Set the Power Switch to PLAY Memory card cannot be played Power Switch is set to PLAY Mode back (Camera mode) No picture is taken when PHOTO is fully pressed Not enough free memory space is remained Memory card is formatted by different devices Set the Power Switch to (CAMERA) Mode and set the Mode Dial to (PLAY) Mode Delete files from the memory card Format the memory card Built-in flash will not pop up or fire Flash is forced to cancel Focus is set to infinity AE lock is enabled Taking the motion clips Continuous shot option is turned on Bracket shooting is enabled Blocking the flash lid Select different flash mode, page 110 Select AUTO, EASYQ, or different MF distance, page 112 Turn off the AE lock Flash is not available for Motion clips Turn off the continuous shot Turn off the AEB, page 125 Clear obstructing object 10

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Troubleshooting
If your device fails to function as expected, please check the following before contacting
service personnel. Refer to the page numbers listed for further details.
Self Diagnosis Display
TAPE END!
TAPE END!
TAPE!
PROTECTION!
D,L,C,R
NO CARD!
CARD FULL!
NO IMAGE!
FILE ERROR!
CARD ERROR!
Slow
Slow
No
Slow
Slow
Slow
Slow
Slow
Slow
Slow
Slow
Slow
The battery pack is almost
discharged
When the remaining time on the
tape is less than 2 minutes
Cassette has reached its end
No cassette tape is inserted
The tape is Record Protected
Camcorder has a mechanical fault
Moisture condensation
No memory card is inserted
Not enough space for saving
pictures
There are no images recorded to
play
The image file has an error
Memory card is formatted by other
device or has error in system folder
Display
Blinking
Informs that…
Action
Focus does not adjust
automatically
Cassette tape will not load
properly
The memory card will not load
properly
Colour balance of picture is not
natural
Digital zoom does not work
Files stored in the memory card
cannot be deleted
Images on the LCD monitor
appear dark
Rear of the LCD monitor is hot
Play, rewind and fast
forwarding do not work
Memory card cannot be played
back (Camera mode)
No picture is taken when
PHOTO is fully pressed
Built-in flash will not pop up or
fire
Focus is set to manual mode
Recording was done in a dark place
Lens is covered with condensation
Cassette is in wrong position
The battery is exhausted
Memory card is in wrong position
Something fills in the memory card slot
White balance adjustment is required
Digital special effect is applied
Memory card is protected
File is protected
Ambient is too bright
Ambient temperature is too low
Prolonged use of LCD monitor
Power Switch is set to REC
Power Switch is set to PLAY Mode
Not enough free memory space is
remained
Memory card is formatted by different
devices
Flash is forced to cancel
Focus is set to infinity
AE lock is enabled
Taking the motion clips
Continuous shot option is turned on
Bracket shooting is enabled
Blocking the flash lid
Symptom
Possible Causes
Measure
Set focus to AUTO
Use strobe or lit the place
Clear the lens and check the focus
Insert the cassette tape properly, page 47
Charge the battery or use AC adapter
Insert the memory card properly, page 83
Clear the memory card slot
Set proper white balance, page 121
Turn off the digital special effects. page 57
Remove the protection tab of memory card
Remove the protection on the file, page
135
Adjust the brightness and angle of LCD
Low temperatures might produce a dark
LCD display
This is not a malfunction.
Close the LCD monitor to turn if off, or turn
your device off to cool down.
Set the Power Switch to PLAY
Set the Power Switch to
(CAMERA)
Mode and set the Mode Dial to
(PLAY)
Mode
Delete files from the memory card
Format the memory card
Select different flash mode, page 110
Select AUTO, EASYQ, or different MF
distance, page 112
Turn off the AE lock
Flash is not available for Motion clips
Turn off the continuous shot
Turn off the AEB, page 125
Clear obstructing object
10
Troubleshooting
Change to a charged one or connect to other power
source
Prepare a new cassette
Change to a new cassette
Insert a tape
Change to a new cassette or release the tape
record protection
1.
Eject the cassette tape.
2.
Set to off
3.
Detach the battery.
4.
Restart the camcorder
If problem continues, contact your local service
representative.
See page 11
Insert a memory card
Change to a new memory card or delete recorded
images
Record a new still image
Delete the image or format the memory card
Format the memory card using the camera menu
The power is not connected properly
The battery is dead
The battery is too cold
Viewfinder is on.
Multi-AV cable is connected
Display option is turned off
The DATE/TIME is not set
The built-in clock battery has
exhausted.
Protection tab is set to “SAVE”
Power Switch is set to PLAY
Power Switch is set to
(CAMERA)
No power is supplied
LCD monitor is blank
DATE/TIME is wrong
Cannot Record a video
Symptom
Possible Causes
Measure
Connect the AC adapter properly, page 27
Replace the dead battery pack
Warm up the battery or move to warmer place
Close the viewfinder
Remove the cable
Press the DISPLAY button to bring back OSD
Set the DATE/TIME, page 38
Replace the Li-ion battery for built-in clock,
page 24
Cancel the protection, page 48
Set the Power Switch to REC
Set the Mode Dial to
(MOVIE) mode
If these instructions do not solve your problem, contact your nearest Samsung dealer or
authorised service center/personnel.