Samsung UN32EH4003F User Manual Ver.1.0 (Spanish) - Page 2

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Support Menu 2. Press the ▲ or ▼ button to select Media Play (USB), then press the ENTERE button. Self Diagnosis 3. Press the ◄ or ► button to select an icon (Videos, Music, Photos, Settings), then press the ENTERE button. ■■Picture Test: Use to check for picture problems. If the problem continues to occur, check the color pattern. ✎✎ It might not work properly with unlicensed multimedia files. ✎✎ Need-to-Know List before using Media Play (USB) ■■Sound Test: Use the built-in melody sound to check for sound problems. ■■Signal Strength: (digital channels only) An HD channel's reception quality is either perfect or the channels are unavailable. Adjust your antenna to increase signal strength. xxThe file system supports FAT16, FAT32 and NTFS. xxCertain types of USB Digital camera and audio devices may not be compatible with this TV. xxMedia Play only supports USB Mass Storage Class (MSC) devices. MSC is a Mass Storage Class Bulk-Only Transport ■■Reset: Reset all settings to the factory defaults. ✎✎ The PIN input screen appears before the setup screen. ✎✎ Enter your 4-digit PIN. Change the PIN using the Change PIN option. Software Upgrade Software Upgrade can be performed by downloading the latest firmware from samsung.com to a USB memory device. device. Examples of MSC are Flash Card Readers. Devices should be connected directly to the TV's USB port. USB HDD is not supported. xxBefore connecting your device to the TV, please back up your files to prevent them from damage or loss of data. SAMSUNG is not responsible for any data file damage or data loss. xxA USB device that requires high power (more than 0.5A) may not be supported. xxDo not disconnect the USB device while it is loading. xxThe higher the resolution of the image, the longer it takes to HD Connection Guide Refer to this information when connecting external devices to the TV. display on the screen. xxThe maximum supported JPEG resolution is 15,360 x 8,704 pixels. Contact Samsung xxIf a file is corrupted or the TV does not support the file type, the "Not Supported File Format" message appears. View this information when your TV does not work properPlyOoWrER P when you want to upgrade the software. You can find information regarding our call centers and how to download products and software. xxThe TV cannot play MP3 files with DRM that have been downloaded from a for-pay site. Digital Rights Management (DRM) is a technology that supports the creation, distribution, and management of digital content in an integrated and comprehensive way, including protecting the rights and interests of content providers, preventing illegal copying of contents, and managing billings and settlements. Media Play xxPTP device is not supported. xxIf the device is over-powered while connecting or using a USB Enjoy photos, music and/or movie files saved on a USB Mass Storage Class (MSC) device. MEDIA.P device, the device may not be recognized or may malfunction. xxIf the TV has no input during the time set in Auto Protection Time, the Screensaver will run. xxThe power-saving mode of some external hard disk drives may be released automatically when your connect them to the TV. xxIf you use a USB extension cable, the TV may not recognize the USB device or may not be able to read the files on the device. ❑❑ Connecting a USB Device 1. Turn on your TV. xxIf a USB device connected to the TV is not recognized, the list of files on the device is corrupted, or a file in the list is not played, connect the USB device to a PC, format the device, and check 2. Connect a USB device containing photo, music and/or movie files to the USB jack on the side of the TV. the connection. xxIf a file you deleted from the PC is still found when you run Media Play, use the "Empty the Recycle Bin" function on the PC to 3. When USB is connected to the TV, you can select Media Play permanently delete the file. (USB) in Application menu. xxPhotos only supports sequential jpeg format. xxThe scene search and thumbnail functions are not supported in ❑❑ Using the Media Play Menu the Videos. xxIf the number of files and folders saved on a USB storage device Media Play is approximately over 4000, the files and folders may not appear and some folders may not be opened. xxThe maximum displayed number of files, including sub folders, in Videos one folder of USB storage device is 2000. xxThe media may not be playing smoothly when using the device lower than USB 2.0. SUM ▒ Change Device E Enter R Return 1. Press the MENU button. Press the ▲ or ▼ button to select Application, then press the ENTERE button. Videos Movie 01.avi ► 00:04:03 / 00:07:38 1/1 E Pause L Jump T Tools R Return 1. Press the ◄ or ► button to select Videos, then press the ENTERE button in the Media Play menu. 2. Press the button to select the desired video in the file list. 3. Press the ENTERE button or � (Play) button. -- The selected file is displayed on the top with its playing time. -- If video time information is unknown, playing time and the progress bar are not displayed. -- During video playback, you can search using the ◄ and ► button. ✎✎ In this mode, you can play movie clips contained in a game, but you cannot play the game itself. yySupported Subtitle Formats -- External Name File extension File Extension Container Video Codec Resolution Frame rate(fps) DivX 3.11 / 4.x /5.1 / 6.0 1920x1080 6~30 *.asf *.wmv ASF MPEG4 SP / ASP 1920x1080 6~30 H.264 1920x1080 6~30 *.ts *.trp *.tp *.m2ts *.dat *.mpg *.mpeg *.vob *.3gp *.flv *.swf TS PS 3GPP flash formats MPEG2 1920x1080 6~30 H. 264 BP / MP / HP 1920x1080 6~30 MPEG1 1920x1080 24/25/30 MPEG2 1920x1080 24/25/30 H. 264 BP / MP / HP MPEG4 SP / ASP 1920x1080 1920x1080 6~30 6~30 H.264 1920x1080 6~30 H.264 1920x1080 6~30 Sorenson H.263 1920x1080 6~30 Bit Audio rate(Mbps) Codec 30Mbps 30Mbps 30Mbps MP3 / AC3 / LPCM / ADPCM / WMA / WMA Pro 30Mbps 30Mbps AC3 / AAC / MP3 / DD+ / HE-AAC 30Mbps 30Mbps 30Mbps AC3 / MPEG / LPCM / AAC 30Mbps MP3 30Mbps 30Mbps MP3 30Mbps Other Restrictions yyVideo content will not play, or not play correctly, if there is an error in the content or the container. yySound or video may not work if the contents have a standard bit rate/ frame rate above the compatible Frame/sec listed in the table above. yyIf the Index Table is in error, the Seek (Jump) function is not supported. yyThe menu may take longer to appear if the video's bit rate exceeds 10Mbps. yyVideo content can not be played, if there are many contents in one file. MPEG-4 timed text SAMI .ttxt .smi Video Decoder SubRip SubViewer Micro DVD SubStation Alpha Advanced SubStation Alpha .srt .sub .sub or .txt .ssa .ass -- Internal Name Xsub SubStation Alpha Container AVI MKV Format Picture Format Text Format Supports up to H.264, Level 4.1 H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not supported. MPEG4 SP, ASP : - Below 1280 x 720: 60 frame max - Above 1280 x 720: 30 frame max H.263 is not supported. GMC is not support. Audio Decoder Advanced SubStation Alpha MKV SubRip MKV MPEG-4 Timed text MP4 Text Format Text Format Text Format Supports up to WMA7, 8, 9 STD, 9 PRO, 10 PRO WMA 9 PRO and WMA 10 PRO support 5.1 channel. (LBR mode of WMA Pro is not supported) yySupported Video Formats WMA Lossless is not supported. File Extension Container Video Codec Resolution Frame rate(fps) DivX 3.11/4.x/5.1/6.0 1920x1080 6~30 *.mp4 MP4 H264 AVC 1920x1080 6~30 1920x1080 6~30 MJPEG 640x480 6~30 DivX 3.11/4.x/5.1/6.0 1920x1080 6~30 *.avi *.mkv AVI, MKV MPEG4 SP / ASP 1920x1080 6~30 H264 1920x1080 6~30 MJPEG 640x480 6~30 Bit Audio rate(Mbps) Codec 30Mbps 30Mbps 30Mbps 10Mbps MP3 / ADPCM / AAC 30Mbps 30Mbps 30Mbps 10Mbps MP3 / AC3 / LPCM / ADPCM / DTS Core Music SUM I Love You Jhon 1st Album Pop 2010 4.2MB 01:10 / 04:02 Playlist 3/15 I Love you Jhon Music 1 No Singer Music 2 No Singer Music 3 No Singer Music 4 No Singer Music 5 No Singer E Pause L Jump T Tools R Return 1. Press the ◄ or ► button to select Music, then press the ENTERE button in the Media Play menu. 2. Press the button to select the desired Music in the file list. 3. Press the ENTERE button or � (Play) button. ✎✎ During music playback, you can search using the ◄ and ► button. ✎✎ � (REW) and μ (FF) buttons do not function during play. ✎✎ Only displays the files with MP3 and PCM file extension. Other file extensions are not displayed, even if they are saved on the same USB device. ✎✎ If the sound is abnormal when playing MP3 files, adjust the Equalizer in the Sound menu. (An over-modulated MP3 file may cause a sound problem.) Photos Normal Image1024.jpg 1024x768 2011/10/24 3/15 E Pause L Previous/Next T Tools R Return 1. Press the ◄ or ► button to select Photos, then press the ENTERE button in the Media Play menu. 2. Press the button to select the desired photo in the file list. 3. Press the ENTERE button or � (Play) button. ✎✎ NOTE xxWhile a photo list is displayed, press the � (Play) / ENTERE button on the remote control to start the slide show. xxAll files in the file list section will be displayed in the slide show. xxDuring the slide show, files are displayed in order. xxDuring the slide show, you can adjust the slide show speed using (π) (REW) or (µ) (FF) button. xxYou can move to other file using ◄ or ► button. yySupported Photo Formats Image JPEG Photo Base-line Progressive Resolution 15360 x 8704 1024 x 768 Other Restrictions yyCMYK, YCCK Color space JPEG are not supported. Playing Multiple Files ■■Playing selected video/music/photo files 1. Press the Yellow button in the file list to select the desired file. 2. Repeat the above operation to select multiple files. ✎✎ NOTE xxThe c mark appears to the left of the selected files. xxTo cancel a selection, press the Yellow button again. xxTo deselect all selected files, press the TOOLS button and select Deselect All. 3. Press the TOOLS button, and then select Play Selected Contents. ■■Playing the video/music/photo file group 1. While a file list is displayed, move to any file in desired group. 2. Press the TOOLS button, and then select Play Folder. Media Play - Additional Functions ■■Videos/Music/Photos Play Option menus When playing a file, press the TOOLS button. Category Operation Videos Music Title You can move the other file directly. c Repeat Mode You can play movie and music files repeatedly. cc Picture Size You can adjust the picture size to your preference. c Picture Mode You can adjust the picture setting. c Sound Mode You can adjust the sound setting. cc You can play the video with Subtile Setting Subtitles. This function only works if the subtitles are the c same file name as the video. You can change the audio Audio Language language if the video has more c than one language. Stop Slide Show / You can start or stop a Slide Start Slide Show Show. Slide Show Speed You can select the slide show speed during the slide show. You can set and select Background Music background music when watching a Slide Show. Zoom You can zoom into images in full screen mode. Rotate You can rotate images in full screen mode. Information You can see detailed information about the played file. c c Photos c c c c c c c c Settings Using the Setup Menu ■■Information: Select to view information on the connected device. Other Information Installing the Wall Mount Kit The wall mount kit (sold separately) allows you to mount the TV on the wall. For detailed information on installing the wall mount, see the instructions provided with the wall mount items. Contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own. Wall Mount Kit Specifications (VESA) ✎✎ The wall mount kit is not supplied, but sold separately. Install your wall mount on a solid wall perpendicular to the floor. When attaching to other building materials, please contact your nearest dealer. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury. ✎✎ NOTE xxStandard dimensions for wall mount kits are shown in the table below. xxWhen purchasing our wall mount kit, a detailed installation manual and all parts necessary for assembly are provided. xxDo not use screws that do not comply with the VESA standard screw specifications. xxDo not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set. xxFor wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications. xxDo not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents. xxSamsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions. xxDo not mount the TV at more than a 15 degree tilt. xxAlways have two people mount the TV on a wall. ✎✎ Install the TV close to the wall so that it does not fall. ✎✎ It is safe to connect the string so that the clamps fixed on the wall are equal to or lower than the clamps fixed on the TV. Untie the string before moving the TV. Kensington Lock The Kensington Lock is not supplied by Samsung. It is a device used to physically fix the system when using it in a public place. Refer to the manual provided with the Kensington Lock for additional information on proper use. ✎✎ Please find a "K" icon on the rear of the TV. The Kensington slot is beside the "K" icon. ✎✎ The position and color may differ depending on the model. Assembling the Wire Holder stand Product Family LED-TV TV size in inches 19~22 26 32~40 46~60 VESA screw hole specs (A * B) in millimeters 75 X 75 100 X 100 200 X 200 400 X 400 Standard Screw M4 M6 M8 Quantity 4 Do not install your Wall Mount Kit while your TV is turned on. It may result in personal injury due to electric shock. Securing the TV to the Wall Caution: Pulling, pushing, or climbing onto the TV may cause the TV to fall. In particular, ensure that your children do not hang over or destabilize the TV; doing so may cause the TV to tip over, resulting in serious injuries or death. Follow all safety precautions provided on the included Safety Flyer. For added stability, install the anti-fall device for safety purposes, as follows. To prevent the TV from falling ✎✎ Since the necessary clamps, screws, and string are not supplied, please purchase these additionally. 1. Drive the screws into the clamps and firmly fasten them onto the wall. Make sure the screws are firmly fixed into the wall. 2. Remove the screws from the back center of the TV, put the screws into the clamps, and then fasten the screws onto the TV again. 3. Connect the clamps fixed onto the TV and the clamps fixed onto the wall with a strong cable and then tie the string tightly. ✎✎ Verify all connections are properly secured. Periodically check the connections for any sign of fatigue or failure. If you have any doubt about the security of your connections, contact a professional installer. Display Modes (HDMI/DVI Input) Optimal resolution 4003 series:1366 x 768@60Hz / 5003 series: 1920 x 1080@60Hz Mode IBM MAC VESA DMT Resolution 640 x 350 720 x 400 640 x 480 832 x 624 1152 x 870 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 800 x 600 1024 x 768 1024 x 768 1024 x 768 1152 x 864 1280 x 720 1280 x 800 1280 x 1024 1280 x 1024 1366 x 768 1440 x 900 1600 x 900RB 1680 x 1050 1920 x 1080 Horizontal Frequency (KHz) 31.469 31.469 35.000 49.726 68.681 31.469 37.861 37.500 37.879 48.077 46.875 48.363 56.476 60.023 67.500 45.000 49.702 63.981 79.976 47.712 55.935 60.000 65.290 67.500 Vertical Frequency (Hz) 70.086 70.087 66.667 74.551 75.062 59.940 72.809 75.000 60.317 72.188 75.000 60.004 70.069 75.029 75.000 60.000 59.810 60.020 75.025 59.790 59.887 60.000 59.954 60.000 Pixel Clock Frequency (MHz) 25.175 28.322 30.240 57.284 100.000 25.175 31.500 31.500 40.000 50.000 49.500 65.000 75.000 78.750 108.000 74.250 83.500 108.000 135.000 85.500 106.500 108.000 146.250 148.500 Sync Polarity (H / V) 1366 x 768 c c c c c c c c c c c c c c c 1920 x 1080 c c c c c c c c c c c c c c c c c c c c c c c c - 9 - - 10 - - 11 - - 12 - Troubleshooting If the TV seems to have a problem, first review this list of possible problems and solution. If none of these troubleshooting tips apply, visit samsung.com, then click on Support, or call Samsung customer service. Problem Flickering and Dimming Component Connections / Screen Color Screen Brightness Unwanted Powering off Trouble Powering On Stand Assembly Cannot find channel Poor picture The TV image does not look as good as it did in the store. The picture is distorted: macroblock error, small block, dots, pixelization. Color is wrong or missing. There is poor color or brightness. Possible Solution If your Samsung Television is flickering or dimming sporadically, you may need to disable some of its energy efficient features like the Eco Sensor or the Energy Saving feature. If you follow below step with your remote, you can turn these features off or on. yy Energy saving : User Menu → Setup → Eco Solution → Energy Saving If you find that the color on your Samsung television's screen is not correct or black and White, first run a Self Diagnosis on the TV to make sure there are no device issues. yy Self Diagnosis : User Menu → Support → Self Diagnosis → Picture Test yy If the test is ok, try making sure ; yy Your connections are all consistent. For example, if you've used the AV In jack on your TV, make sure you have used the AV Out jack on your video source. yy Try making sure you have connected to the correct jacks. For example, if you use the Component jacks, labeled Pb, Pr, and Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the video source to the blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack on the TV. If you find that the colors on your Samsung TV are correct but just a little too dark or bright, there are some settings you should check before calling for a repair. yy Backlight, Contrast, Brightness, Sharpness, Color, Tint and so on. Go in to "Picture" on user Menu then try adjusting options mentioned above. If your Samsung TV appears to turn off by itself, there may be an issue with either your Timer settings or your Eco friendly No Signal Power Off feature. First make sure you Sleep Timer is not accidentally set. The sleep timer allows you the comfort of falling asleep with the TV still on but, turns it off after a certain period of time so as not to waste energy. yy Sleep Timer : User Menu → Setup → Time → Sleep Timer If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or Auto Power Off feature. yy No Signal Power Off : User Menu → Setup → Eco Solution → No Signal Power yy Auto Power Off : User Menu → Setup → Eco Solution → Auto Power Off Before Turn on check red light on the right or left bottom of your TV. Press power on button on TV or remote and it will blink about 5 times before turning on. If you find that you are having trouble powering on your Samsung television, there are a number of things to check before making a call to the service department. yy If you happen to be using the TV as a monitor and the stand-by light only blinks for a few seconds when you press the power button, your PC is in sleep mode. To take your PC out of sleep mode, press a key on your keyboard or move the mouse. Then try turning your TV on. If you're sure your power cord, remote control, and PC are functioning properly, you may be having a cable issue. If you have a cable or satellite box, your TV may appear to be off because the cable or satellite box is not outputting a signal. To test the signal output of your cable or satellite box, press the guide or info button on the cable or satellite box remote control. If the screen displays the guide or info data, the problem is caused by the box. • If you have any trouble to assemble the stand though you refer to "Install the Stand" mentioned at separate guide. • Re-run plug and play. First, perform the Picture Test and to see if your TV is properly displaying the test image. Go to MENU - Support - Self Diagnosis - Picture Test If the test image is properly displayed, the poor picture may be caused by the source or signal. • If you have an analog cable/satellite box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high definition) picture quality. • Cable/Satellite subscribers: Try HD channels from the channel line up. • Air/Cable Antenna connection: Try HD channels after performing Auto program. ✎✎ Many HD channels are up scaled from SD(Standard Definition) contents. • Adjust the Cable/Set top box video output resolution to 1080i or 720p. • Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and action movies. • A weak signal can cause picture distortion. This is not a TV problem. • Mobile phones used close to the TV (within 3.3ft) may cause noise in the picture on analog and digital channels. • If you're using a component connection, make sure the component cables are connected to the correct jacks. Incorrect or loose connections may cause color problems or a blank screen. • Adjust the Picture options in the TV menu. (go to Picture Mode / Color / Brightness / Sharpness) • Adjust Energy Saving option in the TV menu. (go to MENU - Setup - Eco Solution - Energy Saving ) • Try resetting the picture to view the default picture setting. (go to MENU - Picture - Picture Reset) Problem Possible Solution There is a dotted line on the edge of the screen. • If the picture size is set to Screen Fit, change it to 16:9. • Change cable/satellite box resolution. The picture is black and white. • If you are using an AV composite input, connect the video cable (yellow) to the Green jack of component input 1 on the TV. When changing channels, the picture freezes or is distorted or delayed. • If connected to a cable box, please try to reset it. (reconnect the AC cord and wait until the cable box reboots. It may take up to 20 minutes) • Set output resolution of the cable box to 1080i or 720p. Sound Problem First of all, please perform the Sound Test to confirm that your TV audio is properly operating. (go to MENU - Support - Self Diagnosis - Sound Test) If the audio is OK, the sound problem may caused by the source or signal. There is no sound or the sound is too low at maximum volume. • Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV. The picture is good but there is no sound. • If you are using an external device, check the device's audio output option (ex. you may need to change your cable box's audio option to HDMI when you have a HDMI connected to your TV). • Reboot the connected device by reconnecting the device's power cable. The speakers are making an inappropriate noise. • Check the cable connections. Make sure a video cable is not connected to an audio input. • For Antenna or Cable connections, check the signal information. A weak signal may cause sound distortion. • Perform the Sound Test as explained above. No Picture, No Video The TV will not turn on. • Make sure the AC power cord is securely plugged into the wall outlet and the TV. • Make sure the wall outlet is working. • Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns on, refer to 'Remote control does not work' below. The TV turns off automatically. • Ensure the Sleep Timer is set to Off in the Time menu. • If your PC is connected to the TV, check your PC power settings. • Make sure the AC power cord is plugged in securely to the wall outlet and the TV. • When you are watching TV connected to an antenna or cable connection, the TV will turn off after 10 - 15 minutes if there is no signal. There is no picture/video. • Check the cable connections. (Remove and reconnect all cables connected to the TV and external devices). • Set your external device's (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input. For example, if an external device's output is HDMI, it should be connected to an HDMI input on the TV. • Make sure your connected devices are powered on. • Be sure to select the TV's correct source by pressing the SOURCE button on the remote control. • Reboot the connected device by reconnecting the device's power cable. Antenna(Air / Cable) Connection The TV is not receiving all channels. • Make sure the coaxial cable is connected securely. • Please try Auto Program to add available channels to the channel list. go to MENU - Channel - Auto program then select Auto and make sure the correct Cable TV signal type is set in the menu. There are 3 options. (STD, HRC and IRC) • Verify the antenna is positioned correctly. No Caption on digital channels. • Check the Caption Setup menu. Try changing Caption Mode Service 1 to CC1. • Some channels may not have caption data. The picture is distorted: macroblock, error, small block, dots, pixelization. • Compression of video contents may cause picture distortion. Especially on fast moving pictures such as sports and action movies. • A weak signal can cause picture distortion. This is not a TV problem. Others Purple/green rolling horizontal bars and • Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates that the setbuzzing noise from the TV speakers with top-box has a grounding issue. Replace the Component video cables with an HDMI connection. Component cable connection. The picture will not display in full screen. • HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents. • Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from your TV. • Adjust the picture size option on your external device or change the TV to full screen. The remote control does not work. • Replace the remote control batteries with correct polarity (+/-). • Clean the transmission window located on the top of the remote control. • Try pointing the remote directly at the TV from 5~6 feet away. The cable/set top box remote control does not turn the TV on or off, or adjust the volume. • Program the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for the SAMSUNG TV code. - 13 - - 14- Problem Possible Solution A "Mode Not Supported" message appears. • Check the supported resolution of the TV and adjust the external device's output resolution accordingly. Refer to resolution settings in this manual. Caption on the TV menu is greyed out. • You cannot select Caption in the TV menu when watching content from a device connected via HDMI or Component. • Caption must be activated on the external device. There is a plastic smell from the TV. • This smell is normal and will dissipate over time. TV Signal Strength is unavailable in the • This function is only available for digital channels from an Antenna / RF/Coax connection. Self Diagnosis Test menu. TV is tilted to the right or left side. • Remove the stand base from the TV and reassemble it. The Channel menu is grey out (unavailable). • The Channel menu is only available when you select the TV source. Your settings are lost after 30 minutes or • If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Please change from every time the TV is turned off. Store Demo mode to Home Use mode using the Plug & Play procedure. Press the SOURCE button to select TV mode, go to MENU → Setup → Plug & Play → ENTERE. You have intermittent loss of audio or video. • Check the cable connections and reconnect them. • Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors. You see small particles when you look closely at the edge of the frame of the TV. • This is part of the product's design and is not a defect. POP (TV's internal banner ad) appears on the screen. • Select Home Use under Plug & Play mode. For details, refer to Plug & Play (Initial Setup). ✎✎ This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product. ✎✎ Some functions and pictures shown in this manual are available on specific models only. ✎✎ You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com → Support → Downloads) by USB. Storage and Maintenance ✎✎ If you attached some stickers on the TV screen, it remains some debris after removing the sticker. Please clean it to watch TV. ✎✎ The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches. Do not spray water directly onto the product. Any liquid that goes into the product may cause a failure, fire, or electric shock. Clean the product with a soft cloth dampened with in a small amount of water. Do not use a flammable liquid (e.g. benzene, thinners) or a cleaning agent. License TheaterSound, SRS and the symbol are trademarks of SRS Labs, Inc. TheaterSound technology is incorporated under licence from SRS Labs, Inc. SRS TheaterSound™ provides the most immersive surround sound experience from the TVs built-in speakers, while maintaining steady volume and delivering rich bass and clear dialog. To send inquiries and requests for questions regarding open sources, contact Samsung via Email (oss. [email protected]). ■ This product uses some software programs which are distributed under the Independent JPEG Group. ICU License - ICU 1.8.1 and later DivX Certified® to play DivX® video up to HD 1080p, including premium content. COPYRIGHT AND PERMISSION NOTICE Copyright (c) 1995-2008 International Business Machines Corporation and others All rights reserved. ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation. This is an official DivX Certified® device that plays DivX video. Visit divx. com for more information and software tools to convert your files into DivX videos. ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified® device must be registered in order to play purchased DivX Video-on-Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu. Go to vod. divx.com for more information on how to complete your registration. Covered by one or more of the following U.S. patents : 7,295,673; 7,460,668; 7,515,710; 7,519,274 DivX®, DivX Certified® and associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under license. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. Manufactured under license under U.S. Patent Nos: 5,956,674; 5,974,380; 6,487,535 & other U.S. and worldwide patents issued & pending. DTS, the Symbol, & DTS and the Symbol together are registered trademarks & DTS 2.0 Channel is a trademark of DTS, Inc. Product includes software. © DTS, Inc. All Rights Reserved. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, provided that the above copyright notice(s) and this permission notice appear in all copies of the Software and that both the above copyright notice(s) and this permission notice appear in supporting documentation. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR HOLDERS INCLUDED IN THIS NOTICE BE LIABLE FOR ANY CLAIM, OR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization of the copyright holder. All trademarks and registered trademarks mentioned herein are the property of their respective owners. Open Source used in this product can be found on the following webpage. (http://opensource.samsung. com) Open Source License Notice is written only English. - 15 - Specifications Environmental Considerations Operating Temperature Operating Humidity Storage Temperature Storage Humidity Model Name Display Resolution Screen Size (Diagonal) Sound Output Dimensions (W x H x D) Body With stand Weight Without Stand With Stand 50°F to 104°F (10°C to 40°C) 10% to 80%, non-condensing -4°F to 113°F (-20°C to 45°C ) 5% to 95%, non-condensing UN22ES4003 UN32EH4003 1366 x 768 22" Class (21,5" measured diagonally) 32" Class (31,5" measured diagonally) 3W x 2 5W x 2 20,4 X 12,5 X 1,9 inches (518,9 X 319,7 X 49,0 (mm)) 20,4 X 13,9 X 4,8 inches (518,9 X 354,1 X 123,4 (mm)) 29,0 X 17,4 X 3,6 inches (738,4 X 444,0 X 93,2 (mm)) 29,0 X 19,5 X 7,5 inches (738,4 X 497,7 X 191,7 (mm)) 7,0 Ibs (3,2 kg) 7,2 Ibs (3,3 kg) 11,9 Ibs (5,4 kg) 13,2 Ibs (6,0 kg) UN39EH5003 1920 x 1080 39" Class (38,5" measured diagonally) 10W x 2 35.2 X 20.9 X 3.6 inches (895.9 X 532.5 X 93.2 (mm)) 35.2 X 23.2 X 8.9 inches (895.9 X 589.3 X 227.6 (mm)) 17.1 Ibs (7.8 kg) 21.6 Ibs (9.8 kg) ✎✎ Design and specifications are subject to change without prior notice. ✎✎ This device is a Class B digital apparatus. ✎✎ For information about the power required and more about power consumption, refer to the label attached to the product. ✎✎ Typical power consumption is measured according to Energy Star Program requirements for televisions. - 16 - [UE4003-ZX]BN68-04466C-ENG.indd 2 2012-05-21 �� 9:15:54

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Videos
00:04:03 / 00:07:38
1/1
Movie 01.avi
E
Pause
L
Jump
T
Tools
R
Return
1.
Press the
or
button to select
Videos
, then press the
ENTER
E
button in the
Media Play
menu.
2.
Press the
/
/
/
button to select the desired video in the file
list.
3.
Press the
ENTER
E
button or
(Play) button.
-
The selected file is displayed on the top with its playing time.
-
If video time information is unknown, playing time and the
progress bar are not displayed.
-
During video playback, you can search using the
and
button.
In this mode, you can play movie clips contained in a game, but
you cannot play the game itself.
y
Supported Subtitle Formats
-
External
Name
File extension
MPEG-4 timed text
.ttxt
SAMI
.smi
SubRip
.srt
SubViewer
.sub
Micro DVD
.sub or .txt
SubStation Alpha
.ssa
Advanced SubStation Alpha
.ass
-
Internal
Name
Container
Format
Xsub
AVI
Picture Format
SubStation Alpha
MKV
Text Format
Advanced SubStation Alpha
MKV
Text Format
SubRip
MKV
Text Format
MPEG-4 Timed text
MP4
Text Format
y
Supported Video Formats
File
Extension
Container
Video Codec
Resolution
Frame
rate(fps)
Bit
rate(Mbps)
Audio
Codec
*.mp4
MP4
DivX
3.11/4.x/5.1/6.0
1920x1080
6~30
30Mbps
MP3 /
ADPCM /
AAC
H264
1920x1080
6~30
30Mbps
AVC
1920x1080
6~30
30Mbps
MJPEG
640x480
6~30
10Mbps
*.avi
*.mkv
AVI,
MKV
DivX
3.11/4.x/5.1/6.0
1920x1080
6~30
30Mbps
MP3 /
AC3 /
LPCM /
ADPCM /
DTS Core
MPEG4 SP
/ ASP
1920x1080
6~30
30Mbps
H264
1920x1080
6~30
30Mbps
MJPEG
640x480
6~30
10Mbps
File
Extension
Container
Video Codec
Resolution
Frame
rate(fps)
Bit
rate(Mbps)
Audio
Codec
*.asf
*.wmv
ASF
DivX 3.11 / 4.x
/5.1 / 6.0
1920x1080
6~30
30Mbps
MP3 /
AC3 /
LPCM /
ADPCM
/ WMA
/ WMA
Pro
MPEG4 SP
/ ASP
1920x1080
6~30
30Mbps
H.264
1920x1080
6~30
30Mbps
*.ts
*.trp
*.tp
*.m2ts
TS
MPEG2
1920x1080
6~30
30Mbps
AC3 /
AAC /
MP3 /
DD+ /
HE-AAC
H. 264 BP / MP
/ HP
1920x1080
6~30
30Mbps
*.dat
*.mpg
*.mpeg
*.vob
PS
MPEG1
1920x1080
24/25/30
30Mbps
AC3 /
MPEG /
LPCM /
AAC
MPEG2
1920x1080
24/25/30
30Mbps
H. 264 BP / MP
/ HP
1920x1080
6~30
30Mbps
*.3gp
3GPP
MPEG4 SP
/ ASP
1920x1080
6~30
30Mbps
MP3
H.264
1920x1080
6~30
30Mbps
*.flv
*.swf
flash
formats
H.264
1920x1080
6~30
30Mbps
MP3
Sorenson H.263
1920x1080
6~30
30Mbps
Other Restrictions
y
Video content will not play, or not play correctly, if there is an error in the
content or the container.
y
Sound or video may not work if the contents have a standard bit rate/
frame rate above the compatible Frame/sec listed in the table above.
y
If the Index Table is in error, the Seek (Jump) function is not supported.
y
The menu may take longer to appear if the video’s bit rate exceeds
10Mbps.
y
Video content can not be played, if there are many contents in one file.
Video Decoder
Supports up to H.264, Level 4.1
H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not
supported.
MPEG4 SP, ASP :
– Below 1280 x 720: 60 frame max
– Above 1280 x 720: 30 frame max
H.263 is not supported.
GMC is not support.
Audio Decoder
Supports up to WMA7, 8, 9 STD, 9 PRO, 10 PRO
WMA 9 PRO and WMA 10 PRO support  5.1 channel. (LBR mode
of WMA Pro is not supported)
WMA Lossless is not supported.
Music
3/15
I Love you
Jhon
Music 1
No Singer
Music 2
No Singer
Music 3
No Singer
Music 4
No Singer
Music 5
No Singer
I Love You
Jhon
1st Album
Pop
2010
4.2MB
01:10 / 04:02
SUM
E
Pause
L
Jump
T
Tools
R
Return
Playlist
1.
Press the
or
button to select
Music
, then press the
ENTER
E
button in the
Media Play
menu.
2.
Press the
/
/
/
button to select the desired Music in the file
list.
3.
Press the
ENTER
E
button or
(Play) button.
During music playback, you can search using the
and
button.
±
(REW) and
μ
(FF) buttons do not function during play.
Only displays the files with MP3 and PCM file extension. Other
file extensions are not displayed, even if they are saved on the
same USB device.
If the sound is abnormal when playing MP3 files, adjust the
Equalizer
in the
Sound
menu. (An over-modulated MP3 file
may cause a sound problem.)
Photos
Image1024.jpg
1024x768
2011/10/24
3/15
E
Pause
L
Previous/Next
T
Tools
R
Return
Normal
1.
Press the
or
button to select
Photos
, then press the
ENTER
E
button in the
Media Play
menu.
2.
Press the
/
/
/
button to select the desired photo in the file
list.
3.
Press the
ENTER
E
button or
(Play) button.
NOTE
x
While a photo list is displayed, press the
(Play) /
ENTER
E
button on the remote control to start the slide show.
x
All files in the file list section will be displayed in the slide show.
x
During the slide show, files are displayed in order.
x
During the slide show, you can adjust the slide show speed using
(
π
) (REW) or (
µ
) (FF) button.
x
You can move to other file using
or
button.
y
Supported Photo Formats
Image
Photo
Resolution
JPEG
Base-line
15360 x 8704
Progressive
1024 x 768
Other Restrictions
y
CMYK, YCCK Color space JPEG are not supported.
Playing Multiple Files
Playing selected video/music/photo files
1.
Press the Yellow button in the file list to select the desired file.
2.
Repeat the above operation to select multiple files.
NOTE
x
The
c
mark appears to the left of the selected files.
x
To cancel a selection, press the Yellow button again.
x
To deselect all selected files, press the
TOOLS
button and select
Deselect All
.
3.
Press the
TOOLS
button, and then select
Play Selected
Contents
.
Playing the video/music/photo file group
1.
While a file list is displayed, move to any file in desired group.
2.
Press the
TOOLS
button, and then select
Play Folder
.
Media Play - Additional Functions
Videos/Music/Photos Play Option menus
When playing a file, press the
TOOLS
button.
Category
Operation
Videos
Music
Photos
Title
You can move the other file
directly.
c
Repeat Mode
You can play movie and music
files repeatedly.
c
c
Picture Size
You can adjust the picture size to
your preference.
c
Picture Mode
You can adjust the picture
setting.
c
c
Sound Mode
You can adjust the sound
setting.
c
c
c
Subtile Setting
You can play the video with
Subtitles. This function only
works if the subtitles are the
same file name as the video.
c
Audio Language
You can change the audio
language if the video has more
than one language.
c
Stop Slide Show /
Start Slide Show
You can start or stop a Slide
Show.
c
Slide Show Speed
You can select the slide show
speed during the slide show.
c
Background Music
You can set and select
background music when
watching a Slide Show.
c
Zoom
You can zoom into images in full
screen mode.
c
Rotate
You can rotate images in full
screen mode.
c
Information
You can see detailed information
about the played file.
c
c
c
Settings
Using the Setup Menu
Information
: Select to view information on the connected device.
Other Information
Installing the Wall Mount Kit
The wall mount kit (sold separately) allows you to mount the TV on
the wall.
For detailed information on installing the wall mount, see the
instructions provided with the wall mount items. Contact a technician
for assistance when installing the wall mount bracket. Samsung
Electronics is not responsible for any damage to the product or injury
to yourself or others if you elect to install the wall mount on your own.
Wall Mount Kit Specifications (VESA)
The wall mount kit is not supplied, but sold separately.
Install your wall mount on a solid wall perpendicular to the floor. When
attaching to other building materials, please contact your nearest
dealer. If you install the TV on a ceiling or slanted wall, it may fall and
result in severe personal injury.
Problem
Possible Solution
A “
Mode Not Supported
” message
appears.
Check the supported resolution of the TV and adjust the external device’s output resolution accordingly. Refer to
resolution settings in this manual.
Caption
on the TV menu is greyed out.
You cannot select
Caption
in the TV menu when watching content from a device connected via HDMI or
Component.
Caption
must be activated on the external device.
There is a plastic smell from the TV.
This smell is normal and will dissipate over time.
TV
Signal Strength
is unavailable in the
Self Diagnosis
Test menu.
This function is only available for digital channels from an Antenna / RF/Coax connection.
TV is tilted to the right or left side.
Remove the stand base from the TV and reassemble it.
The
Channel
menu is grey out
(unavailable).
The
Channel
menu is only available when you select the TV source.
Your settings are lost after 30 minutes or
every time the TV is turned off.
If TV is in the
Store Demo
mode, it will reset audio and picture settings every 30 minutes. Please change from
Store Demo
mode to
Home Use
mode using the
Plug & Play
procedure. Press the
SOURCE
button to select
TV
mode, go to
MENU
Setup
Plug & Play
ENTER
E
.
You have intermittent loss of audio or
video.
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible
enough for long term use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors.
You see small particles when you look
closely at the edge of the frame of
the TV.
This is part of the product’s design and is not a defect.
POP (TV’s internal banner ad) appears
on the screen.
Select
Home Use
under
Plug & Play
mode. For details, refer to
Plug & Play
(Initial Setup).
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark
pixels on the screen. These pixels will have no impact on the performance of the product.
Some functions and pictures shown in this manual are available on specific models only.
You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com
Support
Downloads) by USB.
Storage and Maintenance
If you attached some stickers on the TV screen, it remains some debris after removing the sticker. Please clean it to watch TV.
The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent
scratches.
Do not spray water directly onto the product.
Any liquid that goes into the product may
cause a failure, fire, or electric shock.
Clean the product with a soft cloth dampened
with in a small amount of water. Do not use a
flammable liquid (e.g. benzene, thinners) or a
cleaning agent.
License
TheaterSound, SRS and the
symbol are trademarks of SRS Labs, Inc.
TheaterSound technology is incorporated under licence from SRS Labs, Inc.
SRS TheaterSound™ provides the most immersive surround sound experience from the TVs built-in
speakers, while maintaining steady volume and delivering rich bass and clear dialog.
DivX Certified® to play DivX® video up to HD 1080p, including premium
content.
ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi
Corporation. This is an official DivX Certified® device that plays DivX video. Visit divx. com for more
information and software tools to convert your files into DivX videos. ABOUT DIVX VIDEO-ON-DEMAND:
This DivX Certified® device must be registered in order to play purchased DivX Video-on-Demand (VOD)
movies. To obtain your registration code, locate the DivX VOD section in your device setup menu. Go
to vod. divx.com for more information on how to complete your registration. Covered by one or more of
the following U.S. patents : 7,295,673; 7,460,668; 7,515,710; 7,519,274 DivX®, DivX Certified® and
associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under license.
Manufactured under license from Dolby Laboratories. Dolby and the
double-D symbol are trademarks of Dolby Laboratories.
Manufactured under license under U.S. Patent Nos: 5,956,674; 5,974,380;
6,487,535 & other U.S. and worldwide patents issued & pending. DTS, the
Symbol, & DTS and the Symbol together are registered trademarks & DTS
2.0 Channel is a trademark of DTS, Inc. Product includes software. © DTS,
Inc. All Rights Reserved.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC
in the United States and other countries.
Open Source License Notice
Open Source used in this product can be found on the following webpage. (http://opensource.samsung.
com) Open Source License Notice is written only English.
To send inquiries and requests for questions regarding open sources, contact Samsung via Email (oss.
This product uses some software programs which are distributed under the Independent JPEG
Group.
ICU License - ICU 1.8.1 and later
COPYRIGHT AND PERMISSION NOTICE
Copyright (c) 1995-2008 International Business Machines Corporation and others All rights reserved.
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the
Software, and to permit persons to whom the Software is furnished to do so, provided that the above
copyright notice(s) and this permission notice appear in all copies of the Software and that both the
above copyright notice(s) and this permission notice appear in supporting documentation.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT
SHALL THE COPYRIGHT HOLDER OR HOLDERS INCLUDED IN THIS NOTICE BE LIABLE FOR
ANY CLAIM, OR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF
CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION
WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Except as contained in this notice, the name of a copyright holder shall not be used in advertising or
otherwise to promote the sale, use or other dealings in this Software without prior written authorization
of the copyright holder.
All trademarks and registered trademarks mentioned herein are the property of their respective owners.
Problem
Possible Solution
There is a dotted line on the edge of
the screen.
If the picture size is set to
Screen Fit
, change it to 16:9.
Change cable/satellite box resolution.
The picture is black and white.
If you are using an AV composite input, connect the video cable (yellow) to the Green jack of component input 1
on the TV.
When changing channels, the picture
freezes or is distorted or delayed.
If connected to a cable box, please try to reset it. (reconnect the AC cord and wait until the cable box reboots. It
may take up to 20 minutes)
Set output resolution of the cable box to 1080i or 720p.
Sound Problem
First of all, please perform the
Sound Test
to confirm that your TV audio is properly operating.
(go to
MENU
-
Support - Self Diagnosis - Sound Test
)
If the audio is OK, the sound problem may caused by the source or signal.
There is no sound or the sound is too
low at maximum volume.
Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV.
The picture is good but there is no
sound.
If you are using an external device, check the device’s audio output option (ex. you may need to change your
cable box’s audio option to HDMI when you have a HDMI connected to your TV).
Reboot the connected device by reconnecting the device’s power cable.
The speakers are making an
inappropriate noise.
Check the cable connections. Make sure a video cable is not connected to an audio input.
For Antenna or Cable connections, check the signal information. A weak signal may cause sound distortion.
Perform the
Sound Test
as explained above.
No Picture, No Video
The TV will not turn on.
Make sure the AC power cord is securely plugged into the wall outlet and the TV.
Make sure the wall outlet is working.
Try pressing the
POWER
button on the TV to make sure the problem is not the remote.
If the TV turns on, refer to ‘Remote control does not work’ below.
The TV turns off automatically.
Ensure the
Sleep Timer
is set to
Off
in the
Time
menu.
If your PC is connected to the TV, check your PC power settings.
Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
When you are watching TV connected to an antenna or cable connection, the TV will turn off after 10 - 15 minutes
if there is no signal.
There is no picture/video.
Check the cable connections. (Remove and reconnect all cables connected to the TV and external devices).
Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections to the TV
input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.
Make sure your connected devices are powered on.
Be sure to select the TV’s correct source by pressing the
SOURCE
button on the remote control.
Reboot the connected device by reconnecting the device’s power cable.
Antenna(Air / Cable) Connection
The TV is not receiving all channels.
Make sure the coaxial cable is connected securely.
Please try Auto Program to add available channels to the channel list.
go to
MENU
-
Channel - Auto program
then select
Auto
and make sure the correct Cable TV signal type is set
in the menu. There are 3 options. (
STD
,
HRC
and
IRC
)
Verify the antenna is positioned correctly.
No Caption on digital channels.
Check the Caption Setup menu. Try changing
Caption Mode Service 1
to
CC1
.
Some channels may not have caption data.
The picture is distorted: macroblock,
error, small block, dots, pixelization.
Compression of video contents may cause picture distortion. Especially on fast moving pictures such as sports
and action movies.
A weak signal can cause picture distortion. This is not a TV problem.
Others
Purple/green rolling horizontal bars and
buzzing noise from the TV speakers with
Component cable connection.
Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates that the set-
top-box has a grounding issue. Replace the Component video cables with an HDMI connection.
The picture will not display in full screen.
HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.
Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from your TV.
Adjust the picture size option on your external device or change the TV to full screen.
The remote control does not work.
Replace the remote control batteries with correct polarity (+/–).
Clean the transmission window located on the top of the remote control.
Try pointing the remote directly at the TV from 5~6 feet away.
The cable/set top box remote control
does not turn the TV on or off, or adjust
the volume.
Program the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for
the SAMSUNG TV code.
NOTE
x
Standard dimensions for wall mount kits are shown in the table
below.
x
When purchasing our wall mount kit, a detailed installation
manual and all parts necessary for assembly are provided.
x
Do not use screws that do not comply with the VESA standard
screw specifications.
x
Do not use screws that are longer than the standard dimension
or do not comply with the VESA standard screw specifications.
Screws that are too long may cause damage to the inside of the
TV set.
x
For wall mounts that do not comply with the VESA standard
screw specifications, the length of the screws may differ
depending on the wall mount specifications.
x
Do not fasten the screws too firmly. This may damage the
product or cause the product to fall, leading to personal injury.
Samsung is not liable for these kinds of accidents.
x
Samsung is not liable for product damage or personal injury
when a non-VESA or non-specified wall mount is used or the
consumer fails to follow the product installation instructions.
x
Do not mount the TV at more than a 15 degree tilt.
x
Always have two people mount the TV on a wall.
Product
Family
TV size in
inches
VESA screw hole specs
(A * B) in millimeters
Standard
Screw
Quantity
LED-TV
19~22
75 X 75
M4
4
26
100 X 100
32~40
200 X 200
M6
46~60
400 X 400
M8
Do not install your Wall Mount Kit while
your TV is turned on. It may result in
personal injury due to electric shock.
Securing the TV to the Wall
Caution
: Pulling, pushing, or climbing onto the TV
may cause the TV to fall. In particular, ensure that your
children do not hang over or destabilize the TV; doing
so may cause the TV to tip over, resulting in serious
injuries or death. Follow all safety precautions provided
on the included Safety Flyer. For added stability, install
the anti-fall device for safety purposes, as follows.
To prevent the TV from falling
Since the necessary clamps, screws, and string are not
supplied, please purchase these additionally.
1.
Drive the screws into the clamps and firmly fasten them onto the
wall. Make sure the screws are firmly fixed into the wall.
2.
Remove the screws from the back center of the TV, put the
screws into the clamps, and then fasten the screws onto the TV
again.
3.
Connect the clamps fixed onto the TV and the clamps fixed onto
the wall with a strong cable and then tie the string tightly.
Verify all connections are properly secured. Periodically check
the connections for any sign of fatigue or failure. If you have
any doubt about the security of your connections, contact a
professional installer.
Install the TV close to the wall so that it does not fall.
It is safe to connect the string so that the clamps fixed on the
wall are equal to or lower than the clamps fixed on the TV.
Untie the string before moving the TV.
Kensington Lock
The Kensington Lock is not supplied by Samsung. It is a device
used to physically fix the system when using it in a public place.
Refer to the manual provided with the Kensington Lock for additional
information on proper use.
Please find a “
K
” icon on the rear of the TV. The Kensington
slot is beside the “
K
” icon.
The position and color may differ depending on the model.
Assembling the Wire Holder stand
Display Modes (HDMI/DVI Input)
Optimal resolution
4003 series:1366 x 768@60Hz / 5003 series: 1920 x 1080@60Hz
Mode
Resolution
Horizontal
Frequency
(KHz)
Vertical
Frequency
(Hz)
Pixel Clock
Frequency
(MHz)
Sync
Polarity
(H / V)
1366 x
768
1920 x
1080
IBM
640 x 350
31.469
70.086
25.175
+/-
c
c
720 x 400
31.469
70.087
28.322
-/+
c
c
MAC
640 x 480
35.000
66.667
30.240
-/-
c
c
832 x 624
49.726
74.551
57.284
-/-
c
c
1152 x 870
68.681
75.062
100.000
-/-
c
VESA DMT
640 x 480
31.469
59.940
25.175
-/-
c
c
640 x 480
37.861
72.809
31.500
-/-
c
c
640 x 480
37.500
75.000
31.500
-/-
c
c
800 x 600
37.879
60.317
40.000
+/+
c
c
800 x 600
48.077
72.188
50.000
+/+
c
c
800 x 600
46.875
75.000
49.500
+/+
c
c
1024 x 768
48.363
60.004
65.000
-/-
c
c
1024 x 768
56.476
70.069
75.000
-/-
c
c
1024 x 768
60.023
75.029
78.750
+/+
c
c
1152 x 864
67.500
75.000
108.000
+/+
c
1280 x 720
45.000
60.000
74.250
+/+
c
c
1280 x 800
49.702
59.810
83.500
-/+
c
1280 x 1024
63.981
60.020
108.000
+/+
c
1280 x 1024
79.976
75.025
135.000
+/+
c
1366 x 768
47.712
59.790
85.500
+/+
c
c
1440 x 900
55.935
59.887
106.500
-/+
c
1600 x 900RB
60.000
60.000
108.000
+/+
c
1680 x 1050
65.290
59.954
146.250
-/+
c
1920 x 1080
67.500
60.000
148.500
+/+
c
Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solution. If none of these troubleshooting tips apply, visit
samsung.com, then click on Support, or call Samsung customer service.
Problem
Possible Solution
Flickering and Dimming
If your Samsung Television is flickering or dimming sporadically, you may need to disable some of its energy efficient
features like the Eco Sensor or the Energy Saving feature. If you follow below step with your remote, you can turn
these features off or on.
y
Energy saving
:
User Menu
Setup
Eco Solution
Energy Saving
Component Connections /
Screen Color
If you find that the color on your Samsung television’s screen is not correct or black and White, first run a Self
Diagnosis on the TV to make sure there are no device issues.
y
Self Diagnosis
:
User Menu
Support
Self Diagnosis
Picture Test
y
If the test is ok, try making sure ;
y
Your connections are all consistent. For example, if you’ve used the AV In jack on your TV, make sure you have
used the AV Out jack on your video source.
y
Try making sure you have connected to the correct jacks. For example, if you use the Component jacks, labeled
Pb, Pr, and Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the
video source to the blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack on the TV.
Screen Brightness
If you find that the colors on your Samsung TV are correct but just a little too dark or bright, there are some settings
you should check before calling for a repair.
y
Backlight, Contrast, Brightness, Sharpness, Color, Tint and so on. Go in to “Picture” on user Menu then try
adjusting options mentioned above.
Unwanted Powering off
If your Samsung TV appears to turn off by itself, there may be an issue with either your Timer settings or your Eco
friendly No Signal Power Off feature.
First make sure you Sleep Timer is not accidentally set. The sleep timer allows you the comfort of falling asleep with
the TV still on but, turns it off after a certain period of time so as not to waste energy.
y
Sleep Timer
:
User Menu
Setup
Time
Sleep Timer
If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or Auto Power Off feature.
y
No Signal Power Off
:
User Menu
Setup
Eco Solution
No Signal Power
y
Auto Power Off : User Menu
Setup
Eco Solution
Auto Power Off
Trouble Powering On
Before Turn on check red light on the right or left bottom of your TV. Press power on button on TV or remote
and it will blink about 5 times before turning on.
If you find that you are having trouble powering on your Samsung television, there are a number of things to check
before making a call to the service department.
y
If you happen to be using the TV as a monitor and the stand-by light only blinks for a few seconds when you
press the power button, your PC is in sleep mode. To take your PC out of sleep mode, press a key on your
keyboard or move the mouse. Then try turning your TV on.
If you’re sure your power cord, remote control, and PC are functioning properly, you may be having a cable issue. If
you have a cable or satellite box, your TV may appear to be off because the cable or satellite box is not outputting a
signal. To test the signal output of your cable or satellite box, press the guide or info button on the cable or satellite
box remote control. If the screen displays the guide or info data, the problem is caused by the box.
Stand Assembly
If you have any trouble to assemble the stand though you refer to “Install the Stand” mentioned at separate guide.
Cannot find channel
Re-run plug and play.
Poor picture
First, perform the
Picture Test
and to see if your TV is properly displaying the test image.
Go to
MENU
-
Support - Self Diagnosis - Picture Test
If the test image is properly displayed, the poor picture may be caused by the source or signal.
The TV image does not look as good as
it did in the store.
If you have an analog cable/satellite box, upgrade to a digital set top box. Use HDMI or Component cables to
deliver HD (high definition) picture quality.
Cable/Satellite subscribers: Try HD channels from the channel line up.
Air/Cable Antenna connection: Try HD channels after performing Auto program.
Many HD channels are up scaled from SD(Standard Definition) contents.
Adjust the Cable/Set top box video output resolution to 1080i or 720p.
The picture is distorted: macroblock
error, small block, dots, pixelization.
Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports
and action movies.
A weak signal can cause picture distortion. This is not a TV problem.
Mobile phones used close to the TV (within 3.3ft) may cause noise in the picture on analog and digital channels.
Color is wrong or missing.
If you’re using a component connection, make sure the component cables are connected to the correct jacks.
Incorrect or loose connections may cause color problems or a blank screen.
There is poor color or brightness.
Adjust the Picture options in the TV menu. (go to
Picture Mode / Color / Brightness / Sharpness
)
Adjust
Energy Saving
option in the TV menu. (go to
MENU
-
Setup
-
Eco Solution
-
Energy Saving
)
Try resetting the picture to view the default picture setting. (go to
MENU
-
Picture - Picture Reset
)
Support Menu
Self Diagnosis
Picture Test
: Use to check for picture problems. If the problem
continues to occur, check the color pattern.
Sound Test
: Use the built-in melody sound to check for sound
problems.
Signal Strength
: (digital channels only) An HD channel’s reception
quality is either perfect or the channels are unavailable. Adjust
your antenna to increase signal strength.
Reset
: Reset all settings to the factory defaults.
The PIN input screen appears before the setup screen.
Enter your 4-digit PIN. Change the PIN using the
Change
PIN
option.
Software Upgrade
Software Upgrade
can be performed by downloading the latest
firmware from samsung.com to a USB memory device.
HD Connection Guide
Refer to this information when connecting external devices to the TV.
Contact Samsung
View this information when your TV does not work properly or
when you want to upgrade the software. You can find information
regarding our call centers and how to download products and
software.
Media Play
Enjoy photos, music and/or movie files saved on a
USB Mass Storage Class (MSC) device.
MEDIA.P
Connecting a USB Device
1.
Turn on your TV.
2.
Connect a USB device containing photo, music and/or movie files
to the
USB
jack on the side of the TV.
3.
When USB is connected to the TV, you can select
Media Play
(USB)
in
Application
menu.
Using the Media Play Menu
SUM
Change Device
E
Enter
R
Return
Media Play
Videos
1.
Press the
MENU
button. Press the
or
button to select
Application
, then press the
ENTER
E
button.
2.
Press the
or
button to select
Media Play (USB)
, then press
the
ENTER
E
button.
3.
Press the
or
button to select an icon (
Videos, Music,
Photos, Settings
), then press the
ENTER
E
button.
It might not work properly with unlicensed multimedia files.
Need-to-Know List before using
Media Play (USB)
x
The file system supports FAT16, FAT32 and NTFS.
x
Certain types of USB Digital camera and audio devices may not
be compatible with this TV.
x
Media Play
only supports USB Mass Storage Class (MSC)
devices. MSC is a Mass Storage Class Bulk-Only Transport
device. Examples of MSC are Flash Card Readers. Devices
should be connected directly to the TV’s USB port. USB HDD is
not supported.
x
Before connecting your device to the TV, please back up your
files to prevent them from damage or loss of data. SAMSUNG is
not responsible for any data file damage or data loss.
x
A USB device that requires high power (more than 0.5A) may not
be supported.
x
Do not disconnect the USB device while it is loading.
x
The higher the resolution of the image, the longer it takes to
display on the screen.
x
The maximum supported JPEG resolution is 15,360 x 8,704
pixels.
x
If a file is corrupted or the TV does not support the file type, the
“Not Supported File Format” message appears.
x
The TV cannot play MP3 files with DRM that have been
downloaded from a for-pay site. Digital Rights Management
(DRM) is a technology that supports the creation, distribution,
and management of digital content in an integrated and
comprehensive way, including protecting the rights and interests
of content providers, preventing illegal copying of contents, and
managing billings and settlements.
x
PTP device is not supported.
x
If the device is over-powered while connecting or using a USB
device, the device may not be recognized or may malfunction.
x
If the TV has no input during the time set in
Auto Protection
Time
, the Screensaver will run.
x
The power-saving mode of some external hard disk drives may
be released automatically when your connect them to the TV.
x
If you use a USB extension cable, the TV may not recognize the
USB device or may not be able to read the files on the device.
x
If a USB device connected to the TV is not recognized, the list of
files on the device is corrupted, or a file in the list is not played,
connect the USB device to a PC, format the device, and check
the connection.
x
If a file you deleted from the PC is still found when you run
Media
Play
, use the “Empty the Recycle Bin” function on the PC to
permanently delete the file.
x
Photos
only supports sequential jpeg format.
x
The scene search and thumbnail functions are not supported in
the
Videos
.
x
If the number of files and folders saved on a USB storage device
is approximately over 4000, the files and folders may not appear
and some folders may not be opened.
x
The maximum displayed number of files, including sub folders, in
one folder of USB storage device is 2000.
x
The media may not be playing smoothly when using the device
lower than USB 2.0.
Specifications
Environmental Considerations
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
50°F to 104°F (10°C to 40°C)
10% to 80%, non-condensing
-4°F to 113°F (-20°C to 45°C )
5% to 95%, non-condensing
Model Name
UN22ES4003
UN32EH4003
UN39EH5003
Display Resolution
1366 x 768
1920 x 1080
Screen Size
(Diagonal)
22" Class
(21,5" measured diagonally)
32" Class
(31,5" measured diagonally)
39" Class
(38,5" measured diagonally)
Sound
Output
3W x 2
5W x 2
10W x 2
Dimensions (W x H x D)
Body
With stand
20,4 X 12,5 X 1,9 inches
(518,9 X 319,7 X 49,0 (mm))
20,4 X 13,9 X 4,8 inches
(518,9 X 354,1 X 123,4 (mm))
29,0 X 17,4 X 3,6 inches
(738,4 X 444,0 X 93,2 (mm))
29,0 X 19,5 X 7,5 inches
(738,4 X 497,7 X 191,7 (mm))
35.2 X 20.9 X 3.6 inches
(895.9 X 532.5 X 93.2 (mm))
35.2 X 23.2 X 8.9 inches
(895.9 X 589.3 X 227.6 (mm))
Weight
Without Stand
With Stand
7,0 Ibs (3,2 kg)
7,2 Ibs (3,3 kg)
11,9 Ibs (5,4 kg)
13,2 Ibs (6,0 kg)
17.1 Ibs (7.8 kg)
21.6 Ibs (9.8 kg)
Design and specifications are subject to change without prior notice.
This device is a Class B digital apparatus.
For information about the power required and more about power consumption, refer to the label attached to the product.
Typical power consumption is measured according to Energy Star Program requirements for televisions.
[UE4003-ZX]BN68-04466C-ENG.indd
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