Samsung WA41A3000AW User Manual - Page 44
Troubleshooting
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Troubleshooting Checkpoints If you encounter a problem with the washer, first check the table below and try the suggestions. Problem Does not turn on. Does not start. Water is not supplied. Action • Make sure you use rated power for the product. • Make sure the power cord is completely plugged in. • Check the fuse or reset the circuit breaker. • Make sure the door is closed. • Make sure the water taps are open. • Make sure to press or tap START/PAUSE to start the washing machine. • Make sure Child Lock is not activated. • Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain. • Was the door opened during the spinning cycle? Close the door, and press or tap START/PAUSE to resume. • The machine enters Standby or is in a soaking cycle. Please wait. • Check the fuse or reset the circuit breaker • Make sure you press or tap START/PAUSE after selecting the water supply. • Make sure the water taps are open. • Is the filter net at the water supply hose connector clogged? Clean the filter net by brushing with a toothbrush. • Is the water supply cut off? If the water supply is cut off, close the tap and power off. • Straighten the water supply hoses. • Open and close the door, then press or tap START/PAUSE. • If the water pressure is low, it takes longer to start washing. • If the water level is not as high as necessary or lower than expected, use the level selector to adjust the water level. Troubleshooting 44 English WA3000A_DC68-03850F-00_EN.indd 44 2020-12-07 4:21:06