Samsung WA45T3400AP/A4 User Manual - Page 54

Troubleshooting No Code Meaning Water is not supplied. • Make sure the water taps are open. • Make sure the water hoses are not clogged. • Make sure the water taps are not frozen. • Make sure the washing machine is operating with sufficient water pressure. 3 4C • Make sure that the cold water tap and the hot water tap are properly connected. • Clean the mesh filter as it may be clogged. NOTE When the washer displays "4C", the washer do draining for 3 minutes. During this time, the POWER button is inoperative. • Make sure the cold water supply hose is firmly connected to 4 4C2 the cold water tap. If it is connected to the hot water tap, the laundry may be deformed with some cycles. Water is not draining. • Make sure the drain hose is not frozen or clogged. • Make sure the drain hose is positioned correctly, depending on the connection type. 5 5C • Clean the debris filter as it may be clogged. • Make sure the drain hose is straightened all the way to the drain system. • If the information code remains, contact a customer service centre. The electronic control needs to be checked (Over Voltage Error). • Check the PCB and wire harness. 6 9C1 • Check if power is supplied properly. • If the information code remains, contact a customer service centre. Low voltage detected 7 9C2 • Check if the power cord is plugged in. • If the information code remains, contact a customer service centre. 54 English WA3400T_DC68-03850E-01_EN.indd 54 2020-07-07 PM 4:16:00 Troubleshooting