Samsung WA45T3400AV/A4 User Manual - Page 51

Problem Action Fills with the wrong temperature water. • Fully open both water taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct water taps. Flush water lines. • Disconnect the hoses and clean the screens. The hose filter screens may be clogged. • While the washing machine fills, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal. • While the washing machine fills, you may notice just hot and/ or just cold water going through the dispenser when cold or warm temperatures are selected. This is a normal function of the automatic temperature control feature as the washing machine determines the water temperature. Door (Lid) locked or will not open. • While the washing machine is operating, press or tap START/ PAUSE to stop the washing machine. • It may take a few moments for the door lock mechanism to disengage. Does not drain and/ or spin. • Check the fuse or reset the circuit breaker. • Make sure the electrical voltage is normal. • Make sure the washing machine is plugged in. • Make sure the drain hose is pointed downward. (Natural drain models only) • Make sure the drain hose is not clogged. • Make sure the drain hose is not kinked. • Straighten the drain hose. If there is a drain restriction, call for service. • Close the door, and press or tap START/PAUSE. For your safety, the washing machine will not spin unless the door is closed. • Use the High spin speed. (Applicable model only) Load is wet at the end • Use high efficiency (HE) detergent to reduce oversudsing. of the cycle. • Load is too small. Small loads (one or two items) may become unbalanced and not spin completely. Troubleshooting WA3400T_DC68-03850E-01_EN.indd 51 English 51 2020-07-07 PM 4:16:00