Samsung WF317AAS Quick Guide (easy Manual) (ver.1.0) (English) - Page 22

Troubleshooting INFORMATION CODES Information codes may be displayed to help you better understand what is occurring with your Washer. Code Symbol Meaning Solution Unbalanced load prevented your Redistribute the load, press the Cycle Selector Washer from spinning. dial. Door is unlocked when Washer is running. Press the Power button to turn off your Washer, then restart the cycle. If the code reappears, call for service. See below. Door is open when Washer is running. Close the door tightly and restart the cycle. If the code reappears, call for service. See below. Your Washer failed to lock the door. Close the door tightly and restart the cycle. If the code reappears, call for service. See below. Water temperature control problem. (Heater Control problem) Call for service. See below. Your Washer has tried to fill but Call for service. See below. has not reached the proper water level. The door will not unlock. Make sure the door is firmly closed. Push the Power button to turn off your Washer, then turn it on again. If the code reappears, call for service. See below. Motor not running properly. Restart the cycle pressing the Cycle Selector dial. If the code reappears, call for service. See below. Your washer is not draining. But, it can light up when the unit senses a brief restriction while draining. Before calling for service, check the following. 1) Turn off the unit and turn it on again. 2) Select the Spin Only 3) Press the Start/Pause to drain the water. If it still does not drain, call for service. Your Washer has tried to fill but was unsuccessful. Make sure the water faucets are open all the way. Check for kinked hoses. Check inlet screens on fill hoses. E-3 SAMSUNG Clothes Washer Owner's Instructions