Samsung WF331ANW/XAA User Manual (user Manual) (ver.1.0) (English) - Page 31

Information Codes

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04 TROUBLESHOOTING INFORMATION CODES Information codes may be displayed to help you better understand what is occurring with your washer. CODE SYMBOL MEANING SOLUTION dc Unbalanced load prevented your Redistribute the load, press the Start/Pause washer from spinning. button. Door is unlocked when washer is Press the Power button to turn off your washer, dL running. then restart the cycle. If the code reappears, call for service. dS Door is open when washer is running. Close the door tightly and restart the cycle. If the code reappears, call for service. FL Your washer failed to lock the door. Close the door tightly and restart the cycle. If the code reappears, call for service. Water temperature control Hr problem. (Heater control problem) Call for service. Your washer has tried to fill but Call for service. LE has not reached the proper water level. The door will not unlock. LO Make sure the door is firmly closed. Press the Power button to turn off your washer, then turn it on again. If the code reappears, call for service. Your washer is not draining. First of all, clean up the drain filter. Then It can also mean that the unit check the following. senses a small clog while draining. Clean the filter (See page 26). or nd 1. Turn off the unit for 10 seconds and then turn it on again. 2. Select the Spin Only cycle (See page 19). 3. Press the Start/Pause to drain the water. If it still does not drain, call for service. Your washer has tried to fill but Make sure the water faucets are open all the was unsuccessful. way. Check for kinked hoses. Check the inlet screens on the fill hoses. If you use a Flood Safety Device, then please remove the device and connect the water hoses nF directly to the unit. Check if the hot water supply hose is connected. You must connect the hot water supply hose because hot water is supplied by the Auto Temperature Control (A.T.C.) function if the temperature of the cold water is lower than 59°F. nF1 The hot/cold water hose connection is not correct. Please connect the hot/cold water hose connection correctly. Sr Problem with control. Call for service. cycle chart _31 WF350AN-02833A-03_EN.indd Sec6:31 2010-12-09 5:15:08

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cycle chart
_31
04 TROUBLESHOOTING
INFORMATION CODES
Information codes may be displayed to help you better understand what is occurring with your washer.
CODE SYMBOL
MEANING
SOLUTION
dc
Unbalanced load prevented your
washer from spinning.
Redistribute the load, press the
Start/Pause
button.
dL
Door is unlocked when washer is
running.
Press the
Power
button to turn off your washer,
then restart the cycle. If the code reappears, call
for service.
dS
Door is open when washer is
running.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
FL
Your washer failed to lock the
door.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
Hr
Water temperature control
problem.
(Heater control problem)
Call for service.
LE
Your washer has tried to fill but
has not reached the proper water
level.
Call for service.
LO
The door will not unlock.
Make sure the door is firmly closed.
Press the
Power
button to turn off your washer,
then turn it on again. If the code reappears, call
for service.
nd
Your washer is not draining.
It can also mean that the unit
senses a small clog while draining.
First of all, clean up the drain filter.
Then
check the following.
Clean the filter (See page 26).
or
1.
Turn off the unit for 10 seconds and then turn
it on again.
2.
Select the
Spin Only
cycle (See page 19).
3.
Press the
Start/Pause
to drain the water.
If it still does not drain, call for service.
nF
Your washer has tried to fill but
was unsuccessful.
Make sure the water faucets are open all the
way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
If you use a Flood Safety Device, then please
remove the device and connect the water hoses
directly to the unit.
Check if the hot water supply
hose is connected.
You must connect the hot water supply hose
because hot water is supplied by the Auto
Temperature Control (A.T.C.) function if the
temperature of the cold water is lower than 59°F.
nF1
The hot/cold water hose
connection is not correct.
Please connect the hot/cold water hose
connection correctly.
Sr
Problem with control.
Call for service.
WF350AN-02833A-03_EN.indd Sec6:31
WF350AN-02833A-03_EN.indd
Sec6:31
2010-12-09
5:15:08
2010-12-09
5:15:08