Samsung WF337AAG User Manual (ENGLISH) - Page 21
Information Codes - problems
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05 Troubleshooting INFORMATION CODES Information codes may be displayed to help you better understand what is occurring with your Washer. CODE SYMBOL MEANING SOLUTION Unbalanced load prevented your Redistribute the load, press the Start/Pause Washer from spinning. Button. Door is unlocked when Washer is running. Press the Power button to turn off your Washer, then restart the cycle. If the code reappears, call for service. Door is open when Washer is running. Close the door tightly and restart the cycle. If the code reappears, call for service. Your Washer failed to lock the door. Close the door tightly and restart the cycle. If the code reappears, call for service. Water temperature control problem. (Heater Control problem) Call for service. Your Washer has tried to fill but Call for service. has not reached the proper water level. The door will not unlock. Make sure the door is firmly closed. Push the Power button to turn off your Washer, then turn it on again. If the code reappears, call for service. Motor not running properly. Restart the cycle pressing the Start/Pause Button. If the code reappears, call for service. Your washer is not draining. Before calling for service, check the following. It can also mean that the unit 1) Turn off the unit and turn it on again. senses a small clog while draining. 2) Select only the Spin Cycle. 3) Press the Start/Pause to drain the water. If it still does not drain, call for service. Your Washer has tried to fill but was unsuccessful. Make sure the water faucets are open all the way. Check for kinked hoses. Check the inlet screens on the fill hoses. Problem with control. Call for service. Electric service was lost when Washer was running. A fault is detected in the water level sensor. Jammed Key. Restart the cycle by pressing the Start/Pause Button. Call for service Call for service Motor speed sensor problem. Restart the cycle. If the code reappears, call for service. WF337A-02440A-06_EN.indd 21 Troubleshooting _21 2007-08-10 ¿ÀÈÄ 2:07:49