Samsung YP-T9JQB User Manual (ENGLISH) - Page 68

Files or Data are Missing., Abnormal Play Time - case

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Page 68 highlights

Troubleshooting (Continued) Problem Check points & Troubleshooting Playing is disabled. File upload is disabled. Files or Data are Missing. s Check if the available file has been saved in the memory. s Check if the music file is damaged. s Check if there is enough battery power. s Check if the USB cable is securely connected. Reconnect if necessary. s Check if the memory is full. s Press and hold the [MENU] and [A B/ ] buttons at the same time to reset the system. Check if the USB cable has been disconnected during file or data transmission. If this is the case, it may cause serious damage not only to files/data but also to the product. You have to be extra cautious as Samsung cannot be held responsible for data loss. Abnormal Play Time Display during Play. Abnormal Display of File Name. Check if the file is in VBR (Variable Bit Rate) format. Move to ¡ ¡ in the Menu screen and set an appropriate language. The product is hot. A downloaded video does not play and a message pops up. 68 Heat may be generated during recharging. This has no effect on the product life or functions. Try to download the movie clip through Media Studio again.

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68
The product is hot.
Heat may be generated during recharging. This has no effect on
the product life or functions.
A downloaded video
does not
play and a
message pops up.
Try to download the movie clip through Media Studio again.
Playing is disabled.
File upload is disabled.
Files or Data are Missing.
Abnormal Play Time
Display during Play.
Problem
Check points & Troubleshooting
■
Check if the available file has been saved in the memory.
■
Check if the music file is damaged.
■
Check if there is enough battery power.
■
Check if the USB cable is securely connected.
Reconnect if necessary.
■
Check if the memory is full.
■
Press and hold the [MENU] and
[A
B/
]
buttons at the same
time to reset the system.
Check if the USB cable has been disconnected during file or data
transmission. If this is the case, it may cause serious damage not
only to files/data but also to the product. You have to be extra
cautious as Samsung cannot be held responsible for data loss.
Check if the file is in VBR (Variable Bit Rate) format.
Abnormal Display
of File Name.
Move to <Settings>
→
<Language>
→
<ID3 Tag> in the Menu
screen and set an appropriate language.
Troubleshooting
(Continued)