Schwinn 520 Elliptical Assembly and Owner's Manual - Page 28

Troubleshooting

Page 28 highlights

Troubleshooting Condition/Problem No display/partial display/ unit will not turn on Unit operates but Contact HR not displayed Console displays "Lbat" error code Speed displayed is not accurate Console displays "E2" error code No speed/RPM reading while pedaling, Console displays "Please Stride" error code Things to Check Batteries Check data cable integrity Check data cable connections/orientation Check console display for damage Console Display HR cable connection at Console Support Arm and Handlebar Sensor grip Dry or calloused hands Handlebar and Console Support Arm Batteries Display set to wrong unit of measure (English/Metric) Check data cable integrity Check data cable connections/orientation Console Electronics Check data cable integrity Check data cable connections/orientation Check magnet position (requires shroud removal) Check Speed Sensor (requires shroud removal) Solution Make sure batteries are installed correctly. If batteries are correctly installed, replace with a set of new batteries. All wires in cable should be intact. If any are visibly crimped or cut, replace cable. Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. Check for visual sign that console display is cracked or otherwise damaged. Replace Console if damaged. If Console only has partial display and all connections are fine, replace the Console. If the above steps do not resolve the problem, contact Customer Care for further assistance. Be sure cables are connected securely. Be sure hands are centered on HR sensors. Hands must be kept still with relatively equal pressure applied to each side. Sensors may have difficulty with dried out or calloused hands. A conductive electrode cream such as "Signa Crème" or "BuhBump" can help make better conduct. These are available on the web or at medical or some larger fitness stores. If tests reveal no other issues, Handlebar and Console Support Arm should be replaced. Replace batteries Console displays units. All wires in cable should be intact. If any are cut or crimped, replace cable. Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. If tests reveal no other issues, Console should be replaced. All wires in cable should be intact. If any are cut or crimped, replace cable. Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. Magnet should be in place on pulley. Speed sensor should be aligned with magnet and connected to data cable. Realign sensor if necessary. Replace if there is any damage to the sensor or the connecting wire. 28

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28
TROUBLESHOOTING
Condition/Problem
Things to Check
Solution
No display/partial display/
unit will not turn on
Batteries
Make sure batteries are installed correctly. If batteries are cor-
rectly installed, replace with a set of new batteries.
Check data cable integrity
All wires in cable should be intact. If any are visibly crimped or
cut, replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Check console display for
damage
Check for visual sign that console display is cracked or other-
wise damaged. Replace Console if damaged.
Console Display
If Console only has partial display and all connections are fine,
replace the Console.
If the above steps do not resolve the problem, contact Cus-
tomer Care for further assistance.
Unit operates but Contact
HR not displayed
HR cable connection at
Console Support Arm and
Handlebar
Be sure cables are connected securely.
Sensor grip
Be sure hands are centered on HR sensors. Hands must be
kept still with relatively equal pressure applied to each side.
Dry or calloused hands
Sensors may have difficulty with dried out or calloused hands.
A conductive electrode cream such as “Signa Crème” or “Buh-
Bump” can help make better conduct. These are available on
the web or at medical or some larger fitness stores.
Handlebar and Console
Support Arm
If tests reveal no other issues, Handlebar and Console Support
Arm should be replaced.
Console displays “Lbat”
error code
Batteries
Replace batteries
Speed displayed is not
accurate
Display set to wrong unit
of measure (English/Met-
ric)
Console displays units.
Console displays “E2” er-
ror code
Check data cable integrity
All wires in cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Console Electronics
If tests reveal no other issues, Console should be replaced.
No speed/RPM reading
while pedaling, Console
displays “Please Stride”
error code
Check data cable integrity
All wires in cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Check magnet position
(requires shroud removal)
Magnet should be in place on pulley.
Check Speed Sensor (re-
quires shroud removal)
Speed sensor should be aligned with magnet and connected to
data cable. Realign sensor if necessary. Replace if there is any
damage to the sensor or the connecting wire.