Schwinn Journey 1.0 Upright Bike Assembly and Owner's Manual - Page 33

Troubleshooting Condition/Problem No display/partial display/ unit will not turn on Things to Check Check electrical (wall) outlet Check connection on console Check data cable integrity Check data cable connections/orientation Check console display for damage Console Display Unit operates but Contact HR not displayed HR cable connection at Console Sensor grip Dry or calloused hands Handlebar Console displays "E2" error Check data cable integrity code Check data cable connections/orientation Console Electronics No speed/RPM reading, Console displays "Please Pedal" error code Check data cable integrity Check data cable connections/orientation Check magnet position (requires shroud removal) Check Speed Sensor (requires shroud removal) Console shuts off (enters sleep mode) while in use Check electrical (wall) outlet Check connection on console Check data cable integrity Solution Make sure unit is plugged into a functioning wall outlet. Connection should be secure and undamaged. Replace adapter or connection at unit if either are damaged. All wires in cable should be intact. If any are visibly crimped or cut, replace cable. Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. Check for visual sign that console display is cracked or otherwise damaged. Replace Console if damaged. If Console only has partial display and all connections are fine, replace the Console. If the above steps do not resolve the problem, contact Customer Care for further assistance. Be sure cable is connected securely to Console. Be sure hands are centered on HR sensors. Hands must be kept still with relatively equal pressure applied to each side. Sensors may have difficulty with dried out or calloused hands. A conductive electrode cream (heart rate cream) can help make better conduct. These are available on the web or at medical or some larger fitness stores. If tests reveal no other issues, Handlebars should be replaced. All wires in cable should be intact. If any are cut or crimped, replace cable. Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. If tests reveal no other issues, contact Customer Care for further assistance. All wires in cable should be intact. If any are cut or crimped, replace cable. Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. Magnet should be in place on pulley. Speed sensor should be aligned with magnet and connected to data cable. Realign sensor if necessary. Replace if there is any damage to the sensor or the connecting wire. Make sure unit is plugged into a functioning wall outlet. Connection should be secure and undamaged. Replace adapter or connection at unit if either are damaged. All wires in the cable should be intact. If any are cut or crimped, replace cable. 33