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Seagate Business Storage 1-Bay NAS Manual
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- Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 1
Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guide - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 2
Seagate Business Storage NAS User Guide © 2013 Seagate Technology LLC. All rights reserved. Seagate, billion bytes and one terabyte, or TB, equals one thousand billion bytes when referring to hard drive capacity. In addition, some of the listed capacity is used for formatting and other functions, - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 3
Contents 1. Preface 5 About This Guide 5 Computer Requirements 5 Software 5 Supported Web Browsers 5 Hardware Requirements 5 Finding More Information 6 2. All About the Seagate Business Storage NAS 7 Deleted Files from the Recycle Bin 19 Seagate Business Storage NAS User Guide 3 - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 4
Problems 21 General Troubleshooting Tips 21 Common Problems and Solutions 21 I can't connect to the Seagate NAS over the local network 21 I can't connect to the Seagate NAS over the Web 21 I can't open NAS Manager degraded mode 22 6. Glossary 23 Seagate Business Storage NAS User Guide 4 - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 5
• Finding More Information About This Guide This User Guide is for users only. Your administrator Windows Vista®, Windows 7 or Windows 8, and with the latest Service Pack installed • Mac OS X 10.4.11 or later Supported Web Browsers • Microsoft Internet Explorer 8 or newer • Apple Safari - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 6
your Seagate NAS. Additionally, review these documents to help you back up your data and access your data remotely: • Seagate NAS Backup User Guide • Seagate Global Access User Guide For more information, please refer to the Seagate Web site at www.seagate.com/support. Seagate Business Storage NAS - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 7
to four Serial ATA (SATA) disk drives and has built-in data protection to help keep your data safe from disk drive failures and other catastrophes. The Seagate NAS directly (inserting USM drives or attaching USB device storage for backups), review the Quick Start Guide included with the product to - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 8
from a computer disaster, such as the unintentional deletion of important files, the failure of a disk drive, the loss or theft of your computer. • Access your Seagate NAS over the Internet from anywhere read-only access to a particular folder share) Seagate Business Storage NAS User Guide 8 - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 9
page 17). 6. (Optional) If a USB printer has been connected to the Seagate NAS, add it to your list of available printers, following your operating system's instructions. Seagate Business Storage NAS User Guide 9 - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 10
All About the Seagate Business Storage NAS How to Get Started Seagate Business Storage NAS User Guide 10 - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 11
the shared folder and then click View Share Details. • To map a shared folder, select the share you want, then select a computer drive, and then click Map Drive. • If you have access to more than one shared folder, continue to find and map additional shared folders as needed. Seagate Business - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 12
your computer's operating system instructions. • (Optional) If your Seagate NAS administrator has enabled the Media Service on the server and you create a new Seagate Global Access account Log into your the NAS Manager application with your username and password. Go to Sharing > Global Guide 12 - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 13
on your Seagate NAS. Log into the NAS Manager application with your username and password. Go to access to Seagate Global Access. Review the Seagate Global Access User Guide for more information. After you supports Apple® and Android® mobile devices. To download Quick Start Guides and User Guides - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 14
Getting Started with Your Seagate Business Storage NAS Getting Started as a Seagate NAS User Seagate Business Storage NAS User Guide 14 - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 15
files directly to the Seagate NAS using the Seagate NAS Downloader Manager. • Retrieve accidentally deleted files from the Seagate NAS Manager Recycle Bin (if enabled). Understanding Your Seagate NAS User Account find out what your access limitations are. Seagate Business Storage NAS User Guide 15 - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 16
any files from the shared folder to your computer or to a USB/USM drive connected to the Seagate NAS. Note: To mount/map more than one private more information and for instructions on setting up a Seagate Global Access account. Refer to the Seagate Global Access User Guide for help granting other - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 17
shared folders on your Seagate NAS: • Locally, the way you would access any network drive on your computer (for instance, using Windows Explorer). See page 11 for help mounting/ external USB/ USM drive, or uploading them from a USB/USM drive to the Seagate NAS. Seagate Business Storage NAS User - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 18
your needs. Note: Seagate Backup software supports personal computers running Windows® operating systems page 11 for instructions. For more information, refer to the Seagate NAS Backup User Guide. Using the NAS over the Web. Seagate Global Access is a service that you can use to view, download, and - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 19
folder so that they may be retrieved if you need them back. If you accidentally delete a file, open NAS Manager (see page 11) and go to Storage > Recycle Bin Manager. For instructions for retrieving deleted files, refer to the NAS Manager online Help. Seagate Business Storage NAS User Guide 19 - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 20
sharing and collaboration. When the Wiki server is enabled, all Seagate NAS users have access to this site. To access the Wiki server, open NAS Manager (see page 11), and go to Sharing >Wiki Server. Click the Go to Wiki Server button to open the Wiki server in a new browser window - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 21
" on page 5 for a list of supported browsers. • Ensure that you are logging in with the correct user name and password. (Remember that passwords are case-sensitive.) Common Problems and Solutions This section provides solutions to common problems that may occur in NAS Manager. I can't connect to the - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 22
Solving Problems Common Problems and Solutions of a disk drive error or failure. Check the status of the disk drives on the Seagate NAS; see the Seagate NAS Administrator Guide for more has enabled the Media Service for the Seagate NAS. A volume is in degraded mode. A disk drive may have failed. - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 23
access any person has to the Seagate NAS. Seagate NAS Manager has two permission levels: administrator and user. administrator A problem or change in setting on the Seagate NAS. A change in the server's name or the failure of a disk drive are both server events. external USB hard drive See USB drive - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 24
manage access to shared folders. All users in a group have the same level of access to any particular share. See also user account. hot-swap To remove and replace a disk drive the server from a computer on your local network. Or, manual access to the server, which involves physical contact with the - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 25
RAID 5 protection that's used to reconstruct files if one of the disk drives in the server fails. See also RAID 5. private share A also refer to shutting down or resetting the server using Seagate NAS Manager instead of physically pressing the Power button. See also local access. NAS User Guide 25 - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 26
Self-Monitoring Analysis and Reporting Technology. Technology built into disk drives that let them automatically monitor their own health and report on possible problems. Not all disk drives have SMART support. span A group of disk drives collected in a server, not protected by RAID. Also known - Seagate Business Storage 1-Bay NAS | Seagate Business Storage 1-Bay, 2-Bay, and - Page 27
through the USB interface. USB drive A portable disk drive that connects to a computer with a USB cable, instead of being installed inside the computer itself. Also known as a thumb drive, jump drive, flash drive, or external USB hard drive. user In Seagate NAS Manager, a person who can save, back
Seagate Business Storage 1-Bay,
2-Bay, and 4-Bay NAS User Guide