Seagate STBN100 Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid
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- Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 1
Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guide - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 2
Wave logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. All other trademarks or registered trademarks are the property of their respective owners. When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 3
About This Guide 5 Computer Requirements 5 Software 5 Supported Web Browsers 5 Hardware Requirements 5 Finding More Information 6 2. All About the Seagate Business Storage NAS 7 Introduction 7 About the Seagate Business Storage NAS 7 What You Can Do With the Seagate NAS 7 About Seagate NAS - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 4
Accessing the Wiki Server on the Seagate NAS 20 5. Solving Problems 21 General Troubleshooting Tips 21 Common Problems and Solutions 21 I can't connect to the Seagate NAS over the local network 21 I can't connect to the Seagate NAS over the Web 21 I can't open NAS Manager 21 I can't log in to - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 5
Guide This User Guide is for users only. Your administrator should have already set up your Seagate NAS, created a user account for you, and provided you with information to help you quickly get started using the Seagate latest Service Pack installed • Mac OS X 10.4.11 or later Supported Web - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 6
about your Seagate NAS. Additionally, review these documents to help you back up your data and access your data remotely: • Seagate NAS Backup User Guide • Seagate Global Access User Guide For more information, please refer to the Seagate Web site at www.seagate.com/support. Seagate Business - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 7
directly (inserting USM drives or attaching USB device storage for backups), review the Quick Start Guide included with the product to understand the hardware components of your NAS. Additionally, you can download the Quick Start Guide for your Seagate NAS at www.seagate.com/support. What You Can - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 8
the Internet. • Recover quickly from a computer disaster, such as the unintentional deletion of important files, the failure of a disk drive, the loss or theft of your computer. • Access your Seagate NAS over the Internet from anywhere in the world to download files that you need where you are, or - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 9
of your important files, or set up recurring backups, using Seagate NAS Backup (see page 17). 6. (Optional) If a USB printer has been connected to the Seagate NAS, add it to your list of available printers, following your operating system's instructions. Seagate Business Storage NAS User Guide 9 - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 10
All About the Seagate Business Storage NAS How to Get Started Seagate Business Storage NAS User Guide 10 - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 11
share) 2. Install the Seagate NAS software. Install both the for backup. 3. Connect to the Seagate NAS and the shared folders you have Seagate NAS devices on your network and displays them in a list. 4. Select your new Seagate , then select a computer drive, and then click Map Drive. • If you have - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 12
operating system instructions. • (Optional) If your Seagate NAS administrator has enabled the Media Service on the To create a new Seagate Global Access account Log into your the NAS Manager application with your username and Seagate Global Access account. Seagate Business Storage NAS User Guide 12 - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 13
to Seagate Global Access. Review the Seagate Global Access User Guide for more information. After you've enabled your user account for Seagate Global Access, you can also download an app to your mobile device to access content on your Seagate NAS. Currently, Seagate Global Access supports Apple - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 14
Getting Started with Your Seagate Business Storage NAS Getting Started as a Seagate NAS User Seagate Business Storage NAS User Guide 14 - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 15
(if enabled). • Download large web files directly to the Seagate NAS using the Seagate NAS Downloader Manager. • Retrieve accidentally deleted files from the Seagate NAS Manager Recycle Bin (if enabled). Understanding Your Seagate NAS User Account This section describes the features and possible - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 16
the shared folder to your computer or to a USB/USM drive connected to the Seagate NAS. Note: To mount/map more than one private Seagate Global Access. See page 12 for more information and for instructions on setting up a Seagate Global Access account. Refer to the Seagate Global Access User Guide - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 17
deletion, you should complete and maintain regular file backups using Seagate NAS Backup. You can also back up files by downloading them from your Seagate NAS to an external USB/ USM drive, or uploading them from a USB/USM drive to the Seagate NAS. Seagate Business Storage NAS User Guide 17 - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 18
't already installed Seagate NAS Backup, see page 11 for instructions. For more information, refer to the Seagate NAS Backup User Guide. Using the your Seagate NAS over the Web. Seagate Global Access is a service that you can use to view, download, and work with the files stored on your Seagate NAS - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 19
free.) See page 12 for instructions on setting up a Global Access account. Refer to the Seagate Global Access User Guide for help granting other people access to your private shared folder(s). Downloading Large Web Files to Your Seagate NAS Seagate NAS Manager includes a special tool for downloading - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 20
NAS Manager (see page 11), and go to Sharing >Wiki Server. Click the Go to Wiki Server button to open the Wiki server in a new browser window. For information about using the Wiki server, click wiki on the left side of the page, then click dokuwiki. Seagate Business Storage NAS User Guide 20 - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 21
list of supported browsers. • Ensure that you are logging in with the correct user name and password. (Remember that passwords are case-sensitive.) Common Problems and Solutions This section provides solutions to common problems that may occur in NAS Manager. I can't connect to the Seagate NAS over - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 22
Solving Problems Common Problems and Solutions I can't access a shared folder. • Ensure that you have Service for the Seagate NAS. A volume is in degraded mode. A disk drive may have failed. For further assistance, contact your Seagate NAS administrator. Seagate Business Storage NAS User Guide - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 23
administered as a single unit from a central location. event A problem or change in setting on the Seagate NAS. A change in the server's name or the failure of a disk drive are both server events. external USB hard drive See USB drive firmware Software that's built into hardware. format To format - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 24
account In Seagate NAS Manager, a collection of user accounts grouped together to make it faster and easier to manage access to shared folders. All users in a group have the same level of access to any particular share. See also user account. hot-swap To remove and replace a disk drive without first - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 25
protection that's used to reconstruct files if one of the disk drives in the server fails. See also RAID 5. private access can also refer to shutting down or resetting the server using Seagate NAS Manager instead of physically pressing the Power button. Seagate Business Storage NAS User Guide 25 - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 26
Self-Monitoring Analysis and Reporting Technology. Technology built into disk drives that let them automatically monitor their own health and report on possible problems. Not all disk drives have SMART support. span A group of disk drives collected in a server, not protected by RAID. Also known - Seagate STBN100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS User Guid - Page 27
through the USB interface. USB drive A portable disk drive that connects to a computer with a USB cable, instead of being installed inside the computer itself. Also known as a thumb drive, jump drive, flash drive, or external USB hard drive. user In Seagate NAS Manager, a person who can save, back
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Seagate Business Storage 1-Bay,
2-Bay, and 4-Bay NAS User Guide