Sharp AL 1642CS AL-1642CS Operation Manual - Page 63
Troubleshooting The Unit - printer drivers
UPC - 074000075061
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8 TROUBLESHOOTING THE UNIT This chapter describes misfeed removal and troubleshooting. For problems with the printer function or the scanner function, see the online manual or the Help file for the printer/scanner driver. TROUBLESHOOTING If any problem occurs, check the list below before contacting our Technical Assistance Department. Problem Possible cause Solution Page Unit plugged in? Plug the unit into a grounded outlet. 12 Unit does not operate. Power switch on? Turn the power switch on. 12 Side cover closed securely? Gently close the side cover. 11 Front cover closed? Gently close the front cover and then close the side cover. 11 Blank copies Is the original placed face down on the document glass or face up in the SPF? Place the original face down on the document glass or face up in the SPF. 47, 48 Is original image too dark or Adjust the exposure manually. too light? 49 Copies are too Is the unit in the automatic Adjust the automatic exposure level. dark or too light. exposure mode? 50 Is the unit in the photo exposure mode? Cancel the photo exposure mode. 49 Dust, dirt, smudges appear on copies. Document glass or SPF dirty? Original smudged or blotchy? Clean regularly. Use a clean original. 59 - Striped copies Is transfer charger clean? Clean the transfer charger. 60 Non-standard paper used? Use standard paper. If using special papers, feed the paper through the 14 multi-bypass tray. Paper misfeeds frequently. Paper curled or damp? Store paper flat in the wrapper in a dry location. Pieces of paper inside unit? Remove all pieces of misfed paper. Paper guides in the paper Set the guides properly depending on tray not set properly? the paper size. - 63 15, 18 Too much paper in the Remove excessive paper from the paper tray 1, paper tray 2 or tray. multi-bypass tray? 15, 17 Is the paper too heavy? Use paper within the specified range. 14 Images rub off the Paper damp? copy easily. Replace with dry paper. If the unit is not used for long time, remove the paper from the paper tray and store it 71 in its wrapper in a dry location. 8 61