Sharp DKA10 DK-A10 DK-A10BK Operation Manual - Page 28

Troubleshooting chart

Page 28 highlights

DK-A10 Troubleshooting chart DK-A10BK Many potential problems can be resolved by the owner without calling a service technician. If something is wrong with this product, check the following before calling your authorized SHARP dealer or service center. General Symptom The clock is not set to the correct time. When a button is pressed, the unit does not respond. No sound is heard. Possible cause Is the ST switch set to the correct setting? Did a power failure occur? Reset the clock. Set the unit to the power stand-by mode and then turn it back on. If the unit still malfunctions, reset it. Is the volume level set to "0"? Are the headphones connected? References Remote control Symptom The remote control does not operate. Possible cause Is the AC power cord of the unit plugged in? Is the battery polarity correct? Are the batteries dead? Is the distance or angle incorrect? Does the remote control sensor receive strong light? Tuner Symptom The radio makes unusual noises continuously. Possible cause Is the unit placed near the TV or computer? Is the FM antenna or AM loop antenna placed properly? Move the antenna away from the AC power cord if it's located nearby. 28 CD player Symptom Playback does not start. Playback stops in the middle or is not performed properly. Playback sounds are skipped, or stopped in the middle of a track. iPod Symptom No sound is produced. No image appears on the TV/monitor. iPod will not charge Possible cause Is the disc loaded upside down? Does the disc satisfy the standards? Is the disc distorted or scratched? Is the unit located near excessive vibrations? Is the disc very dirty? Has condensation formed inside the unit? Possible cause The iPod is not playing. The iPod is not properly connected to the unit. Is the AC power cord of the unit plugged in? The video cable is not properly connected. The TV/monitor's input selection is not properly set. Wrong iPod adaptor is used. The iPod is not making full contact with the iPod connector. The main unit is in stand-by mode. Condensation Sudden temperature changes, storage or operation in an extremely humid environment may cause condensation inside the cabinet or on the transmitter on the remote control. Condensation can cause the unit to malfunction. If this happens, leave the power on with no disc until normal playback is possible (about 1 hour). Wipe off any condensation on the transmitter with a soft cloth before operating the unit.

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DK-A10
DK-A10BK
References
Troubleshooting chart
Many potential problems can be resolved by the owner without
calling a service technician.
If something is wrong with this product, check the following before
calling your authorized SHARP dealer or service center.
±
General
±
Remote control
±
Tuner
±
CD player
±
iPod
±
Condensation
Sudden temperature changes, storage or operation in an extremely
humid environment may cause condensation inside the cabinet or on
the transmitter on the remote control.
Condensation can cause the unit to malfunction. If this happens,
leave the power on
with no disc
until normal playback is possible
(about 1 hour). Wipe off any condensation on the transmitter with a
soft cloth before operating the unit.
Symptom
Possible cause
z
The clock is not set to
the correct time.
z
Is the ST switch set to the correct
setting?
z
Did a power failure occur? Reset
the clock.
z
When a button is
pressed, the unit does
not respond.
z
Set the unit to the power stand-by
mode and then turn it back on.
z
If the unit still malfunctions, reset it.
z
No sound is heard.
z
Is the volume level set to “0”?
z
Are the headphones connected?
Symptom
Possible cause
z
The remote control does
not operate.
z
Is the AC power cord of the unit
plugged in?
z
Is the battery polarity correct?
z
Are the batteries dead?
z
Is the distance or angle incorrect?
z
Does the remote control sensor re-
ceive strong light?
Symptom
Possible cause
z
The radio makes unusual
noises continuously.
z
Is the unit placed near the TV or
computer?
z
Is the FM antenna or AM loop
antenna placed properly? Move
the antenna away from the AC
power cord if it's located nearby.
Symptom
Possible cause
z
Playback does not start.
z
Is the disc loaded upside down?
z
Does the disc satisfy the
standards?
z
Is the disc distorted or scratched?
z
Playback stops in the
middle or is not
performed properly.
z
Playback sounds are
skipped, or stopped in
the middle of a track.
z
Is the unit located near excessive
vibrations?
z
Is the disc very dirty?
z
Has condensation formed inside
the unit?
Symptom
Possible cause
z
No sound is produced.
No image appears on the
TV/monitor.
z
The iPod is not playing.
z
The iPod is not properly
connected to the unit.
z
Is the AC power cord of the unit
plugged in?
z
The video cable is not properly
connected.
z
The TV/monitor’s input selection
is not properly set.
z
iPod will not charge
z
Wrong iPod adaptor is used.
z
The iPod is not making full contact
with the iPod connector.
z
The main unit is in stand-by mode.