Sharp DX-C401 DX-C311 DX-C401 Operation Manual - Page 660
Troubleshooting
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CHAPTER 8 TROUBLESHOOTING This chapter provides solutions to possible problems in a question and answer format. Locate the question that relates to your problem and use the answer to help correct the situation. If you are unable to solve a problem using this manual, please contact your dealer or nearest authorized service representative. System settings System settings are indicated in the "Solutions" column as shown below. In some cases a problem may be solved by enabling the indicated system setting. Example: ➞ System Settings (Administrator) > "Copy Function Settings" > "Other Settings" > "Rotation Copy Setting" > This is an abbreviated description of the procedure for selecting the setting. ">" indicates the setting sequence and indicates the state of the setting after it has been enabled. Use these descriptions as a quick manual to help you configure the settings. REMOVING MISFEEDS • REMOVING MISFEEDS 8-2 • HOW TO REMOVE MISFEEDS 8-3 REMOVING STAPLE JAMS • FINISHER 8-6 COPYING • PROBLEMS RELATED TO COPYING OPERATION 8-8 • PROBLEMS RELATED TO COPY RESULTS 8-9 PRINTING • PROBLEMS RELATED TO PRINTING OPERATION 8-11 • PROBLEMS RELATED TO PRINT RESULTS 8-14 FACSIMILE • PROBLEMS RELATED TO TRANSMISSION 8-18 • PROBLEMS RELATED TO RECEPTION . . . . 8-20 • PROBLEMS RELATED TO TELEPHONE . . . . 8-21 • PROBLEMS RELATED TO AUDIBLE SIGNALS 8-21 • PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS 8-22 SCANNING / INTERNET FAX • PROBLEMS RELATED TO SCANNING / INTERNET FAX OPERATION 8-23 • PROBLEMS RELATED TO SCAN RESULTS 8-26 • PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS 8-28 DOCUMENT FILING • PROBLEMS RELATED TO FILING 8-29 • PROBLEMS RELATED TO FILE MANAGEMENT 8-30 GENERAL PROBLEMS • PROBLEMS RELATED TO MACHINE OPERATION 8-32 • PROBLEMS RELATED TO PAPER FEEDING AND OUTPUT 8-34 • PROBLEMS RELATED TO QUALITY / PRINT RESULTS 8-35 • PROBLEMS RELATED TO PERIPHERAL DEVICES 8-37 • OTHER PROBLEMS 8-39 8-1