Sharp KB-6100NW Owners Manual for KB-6100NK - Page 11

Before You Call For Service

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Before you call for service Please check the following before calling for service. It may save you time and expense. Problem Possible cause Solution 1 Part or all of Warming Drawer does not operate. • Power cord of Warming Drawer is not • Make sure the power cord is tightly connected completely connected to the electrical to the outlet. outlet. • Check house lights to be sure. Call your local • Power outage. electric company for service. • Fuse blown/circuit breaker tripped. • Replace the fuse or reset the circuit breaker. 2 Food in Warming Drawer is • No power to the appliance. not heated. • Drawer controls improperly set. • See SOLUTION for PROBLEM 1. • Check if the controls have been properly set. 3 Warming Drawer light does • Light bulb is loose or burned out. not work. • Call for service. 4 Touch controls will not operate. • Power cord of Warming Drawer is not • Make sure the power cord is tightly connected completely connected to the electrical to the outlet. outlet. • Check house lights to be sure. Call your local • Power outage. electric company for service. • Fuse blown/circuit breaker tripped. • Replace the fuse or reset the circuit breaker. 5 Power light off. • Power failure. • If the Warming Drawer was in use, you must reset the heating function. 6 Drawer does not slide smoothly or drags. • Ball bearings are out of alignment. • Fully extend the drawer and push it all the way • Drawer over-loaded or load unbalanced. in. See the Care and Cleaning section. • Drawer not replaced properly after removal. • Reduce weight to less than 50 pounds. Redistribute drawer contents. • Remove drawer and replace again. 7 Excessive condensation. • Liquid in Warming Drawer. • Remove liquid. • Uncovered foods. • Temperature setting too high. • Incorrect Humidity setting. • Cover food with lid or aluminum foil. Do not use aluminum foil to line any part of the Warming Drawer. • Reduce temperature setting. • Set the Variable Humidity Control to the open vent setting to allow venting. 8 No heat in the proof setting. • Room temperature may prevent the thermostat • Press TEMP to select LOW and then select from tripping on. PROOF. 9 Food dries out. • Moisture escaping. • Cover food with lid or aluminum foil. Do not use aluminum foil to line any part of the Warming Drawer. • Set the Variable Humidity Control to the closed vent settings to prevent venting. 11

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Please check the following before calling for service. It may save you time and expense.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Part or all of Warming
1
Drawer does not operate.
Power cord of Warming Drawer is not
•
completely connected to the electrical
outlet.
Power outage.
•
Fuse blown/circuit breaker tripped.
•
Make sure the power cord is tightly connected
•
to the outlet.
Check house lights to be sure. Call your local
•
electric company for service.
Replace the fuse or reset the circuit breaker.
•
Food in Warming Drawer is
2
not heated.
No power to the appliance.
•
Drawer controls improperly set.
•
See SOLUTION for PROBLEM 1.
•
Check if the controls have been properly
•
set.
Warming Drawer light does
3
not work.
Light bulb is loose or burned out.
•
Call for service.
•
Touch controls will not
4
operate.
Power cord of Warming Drawer is not
•
completely connected to the electrical
outlet.
Power outage.
•
Fuse blown/circuit breaker tripped.
•
Make sure the power cord is tightly connected
•
to the outlet.
Check house lights to be sure. Call your local
•
electric company for service.
Replace the fuse or reset the circuit breaker.
•
Power light off.
5
Power failure.
•
If the Warming Drawer was in use, you must
•
reset the heating function.
Drawer does not slide
6
smoothly or drags.
Ball bearings are out of alignment.
•
Drawer over-loaded or load unbalanced.
•
Drawer not replaced properly after removal.
•
Fully extend the drawer and push it all the way
•
in. See the Care and Cleaning section.
Reduce weight to less than 50 pounds.
•
Redistribute drawer contents.
Remove drawer and replace again.
•
Excessive condensation.
7
Liquid in Warming Drawer.
•
Uncovered foods.
•
Temperature setting too high.
•
Incorrect Humidity setting.
•
Remove liquid.
•
Cover food with lid or aluminum foil.
•
DO
NOT use aluminum foil to line any part of
the Warming Drawer.
Reduce temperature setting.
•
Set the Variable Humidity Control to the open
•
vent setting to allow venting.
No heat in the proof setting.
8
Room temperature may prevent the thermostat
•
from tripping on.
Press TEMP to select LOW and then select
•
PROOF.
Food dries out.
9
Moisture escaping.
•
Cover food with lid or aluminum foil.
•
DO
NOT use aluminum foil to line any part of
the Warming Drawer.
Set the Variable Humidity Control to the
•
closed vent settings to prevent venting.
BEFORE YOU CALL FOR SERVICE