Sharp PN-L802B MX-3111U Operation Guide - Page 785
Troubleshooting
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CHAPTER 8 TROUBLESHOOTING This chapter provides solutions to possible problems in a question and answer format. Locate the question that relates to your problem and use the answer to help correct the situation. If you are unable to solve a problem using this manual, please contact your dealer or nearest SHARP Service Department. System settings Descriptions of system settings similar to the following example appear in this manual. Example: ➞ System Settings (Administrator) > "Copy Function Settings" > "Other Settings" > "Rotation Copy Setting" > This is an abbreviated description of the procedure for selecting the setting. ">" indicates the setting sequence and indicates the state of the setting after it has been enabled. Use these descriptions as a quick manual to help you configure the settings. TROUBLESHOOTING PROBLEMS FREQUENTLY ASKED QUESTIONS • Making a copy of a non-standard size original . . . . 8-3 • I can't print from a computer 8-4 • Printing on an envelope 8-5 • Changing the paper size used for a print job . . . . 8-6 • Adjusting the volume of the ringer 8-7 • The machine starts printing when I try to forward data 8-7 • Checking the machine's communication record. . . . 8-7 REMOVING MISFEEDS • REMOVING MISFEEDS 8-8 • PAPER MISFEED ILLUSTRATIONS 8-9 REMOVING STAPLE JAMS • FINISHER 8-11 COPYING • PROBLEMS RELATED TO COPYING OPERATION 8-13 • PROBLEMS RELATED TO COPY RESULTS 8-15 PRINTING • PROBLEMS RELATED TO PRINTING OPERATION 8-16 • PROBLEMS RELATED TO PRINT RESULTS 8-19 FACSIMILE • PROBLEMS RELATED TO TRANSMISSION. . . 8-23 • PROBLEMS RELATED TO RECEPTION . . . . 8-25 • PROBLEMS RELATED TO TELEPHONE . . . . 8-26 • PROBLEMS RELATED TO AUDIBLE SIGNALS 8-26 • PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS 8-27 SCANNING / INTERNET FAX • PROBLEMS RELATED TO SCANNING / INTERNET FAX OPERATION 8-28 • PROBLEMS RELATED TO SCAN RESULTS 8-30 • PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS 8-32 DOCUMENT FILING • PROBLEMS RELATED TO FILING 8-34 • PROBLEMS RELATED TO FILE MANAGEMENT 8-35 GENERAL PROBLEMS • PROBLEMS RELATED TO MACHINE OPERATION 8-39 • PROBLEMS RELATED TO PAPER FEEDING AND OUTPUT 8-41 • PROBLEMS RELATED TO QUALITY / PRINT RESULTS 8-43 • PROBLEMS RELATED TO PERIPHERAL DEVICES 8-45 • OTHER PROBLEMS 8-47 8-1