Sharp UP-X300CF256 Instruction Manual

Sharp UP-X300CF256 Manual

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  • Sharp UP-X300CF256 | Instruction Manual - Page 1
    POS TERMINAL MODEL UP-X300 FRONT END INSTRUCTION MANUAL
  • Sharp UP-X300CF256 | Instruction Manual - Page 2
    in order to gain full understanding. Please keep this manual for future reference. It will help you if you encounter any operational problems. For handling the hardware, please read the SHARP POS Terminal Model UP-X300 HARDWARE manual. Handling precautions, parts names and functions are included in
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    PLU name search function 36 Single Item Cash Sale (SICS)/Single Item Finalize (SIF) entries 37 SICS entries 37 SIF entries 37 Scale entries 38 Manual scale entries 38 Auto scale entries 38 2
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    Non-turnover sales 39 PLU Menu entries 39 Modifier PLUs 40 Promotion Function 41 Mix and match function 41 Automatic modifier 42 Happy hour 42 Link PLU entries 43 Combo meal entries 44 Set PLU entries 45 With/Without entries 46 Condiment entries 47 How to make multiple entries 48 How
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    No sale (exchange 77 Transferring cash 77 Cashing a cheque 77 Service charge 78 VIP sales 78 Gratuity 78 9 Text Entries 79 the registration screen 108 Changing check number 109 Entering a number of guests manually 110 Closing a table temporally 110 Closing a table - Finalizing a guest
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    13 Employee Function 125 Employee log-on/log off 125 Employee's working time recording 127 Time-in operation 127 Break-in operation 128 Break-out operation 129 Time-out operation 130 Editing employee's time record 131 Sales for employees 134 Supervisor clerk 135 Overlapped clerk entry 136
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    to the following list for the peripherals connectable with your POS terminal. For the applicable peripheral models, please contact your authorized SHARP dealer. ■ Peripherals connectable Line display Magnetic card reader Drawer POS printer Scale Barcode scanner Kitchen video monitor* Coin dispenser
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    the operator display. To touch the panel, use your finger or a stylus. Never apply excessive force when touching the display and never use any sharp-pointed objects including your fingernails on the display. In order to display another window or to scroll to another window, touch an arrow as shown
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    area size, key name, key layout, key size, etc. shown in this manual are all examples. For the keys available on the POS terminal there is a list in the key section. For the samples in this manual, the default captions on the key list are used. Please refer to the key
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    ■ Screens The POS terminal provides the following four kinds of screens to execute various functions. The details of each part of each screen is described in the subsequent section. Initial screen The screen that is displayed when you turn on the POS terminal and when you make a sign-off operation.
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    Table layout screen The screen to access tables for guest checks. Graphical table layout screen and open table list belong to this screen. You can go to the graphical table layout screen by sign-on operation or by touching the [TABLE LAYOUT] key, and the open table list by touching the [TABLE LIST]
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    item window may be changed automatically according to the preset time zones, such as lunch time and dinner time. The window can also be changed manually by entering a target menu number and touching the [MENU#] key. 11
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    ■ Areas configuring screens Information/Status window This area displays information and status such as date, time, clerk name and mode. Date/Time/Clerk name Time zone/Room info. Screen name Registration information area Registration information area On this area, the following information icons
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    Scroll message window This area displays scroll messages for terminals, clerks and customers. Under the clerk sign-off status, the scroll message for a terminal may appear, when a clerk is signed-on, a scroll message for the clerk may appear. Item key window Sales items are displayed in the window.
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    Receipt window The receipt window appears only on registration screens. Table # key Previous check key Check # key Next check key Item area - quantity, item name and amount are displayed. Slider Separation line - previous order and new order may be separated with the line (depending on programming
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    Pop-up window When data entry is required to execute the function you selected by touching a key, for example, when you touch the [NAME/ADDR] key to enter the name and address of a guest, a pop-up window will appear automatically. Enter the necessary information using the keyboard or keypad appeared
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    Table layout window The table layout window has graphical table layout and table list window, which appear on the table layout screen only. Graphical table layout window Open table list window 16
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    Viewing the customer display (option) The UP-X300 has no standard customer display. However, the pole type or integrated type customer display can be attached. On the customer display, sales item, price, payment information and messages for customer may be displayed. The message is scrolled from the
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    ➡ → Key list (except item and combo keys) ➡ ➡ Caption (default) 0 thru 9 00 000 1/2 . CL CANCEL ENTER (X) TABLE LAYOUT TABLE LIST ORDER JOB MENU ROOM# SCREEN# MENU# EXPAND ➡ ZOOM REPORT EOS JOIN AVAILABILITY RESERVATION NAME/ADDR WAITING GUEST FLOOR PLAN SECTION SMOKING PLU/SUB PLU Name SCALE
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    REMERGE TRANSFER RECALL RECALL # [+] [-] CHECK VOID VOID MODE REFUND RETURN (-) n % n GROUP DSC# GD SFT # TEXT # Text n (Free text key text) RA n PO n Nosale W/O SERVICE SVC OVERRIDE W/O GRATUITY Function Adds a tied PLU for combo or set PLU. Deletes a tied PLU from a combo or set PLU. Goes to next
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    Caption (default) CASH TIP In Non Cash TIP In Tip Paid EDIT TIP Tip Transfer MDSE SBTL SBTL TAX n SBTL TAX SHIFT(Tax Shift n) DIFF SBTL TAX Subtotal VAT M-TAX EX n Cash n Check n Charge n (Credit n) Cash Transfer Hotel Transfer GC BALANCE EXIT EMPLOYEE # CLK n CLK # TIME IN TIME OUT BREAK IN PAID
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    Caption (default) BILL G.C.RCPT G.C. COPY E.BILL C.BILL MACRO# MACRO n (macro name) SCM+ SCMVIP n CUST CHANGE TARE UPDATE Open Store Close Store EJ Clear T-log Clear Lock Clear Back Light HELP OS SHUTDOWN BACKOFFICE Function Allows to print a bill. Allows to print a guest check receipt. Allows a
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    please refer to the corresponding printer manual. 2. Turn on your POS terminal. Please refer to the UPX300 HARDWARE manual. If programmed, the latest programming , if necessary. • Tares 7. Make settings for countdown items and receipt guides, if necessary. 8. Make table settings, if necessary. 22
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    down or the similar conditions related to communication control of external devices, the corresponding error message reappears in regular intervals until the problem is resolved. In the following examples, your POS terminal will go into an error state accompanied with a warning beep and the error
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    PLU memory gets full The registration is prohibited. Please call your manager. Emergency lock clear You can clear the following lock status manually. When a lock status occurs, please refer to the following procedure: Open store Making the terminal "open store" status. Procedure: ➞ [Open Store
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    Clerk sign-on/sign-off operation ■ Sign-on operation Prior to item entry, the clerk will be compelled to enter his or her assigned clerk code. However, this may not be necessary if the POS terminal has been programmed for the clerk code entry as redesignation mode. NOTE Your POS terminal provides
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    ■ Sign-off operation A signed-on clerk may be automatically signed off after finalizing a transaction. If not, the clerk should make a sign-off operation when he or she finish his or her operation. Use the following procedure. If another clerk is signed on while a clerk is signed on, the latter will
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    ■ Special password When you make an operation, you may be required to enter the special password to execute the operation. In this case the password entry window will appear automatically. Enter the special password, and touch [Enter] key. ■ Reason code When you make some operations, you may be
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    Starting cash memory You may be required to enter the float amount (starting cash memory) in the drawer before starting entry operations. The amount should be discriminated from the sales amount when reports are generated, or in case of cash/cheque declaration is compulsory (please refer to CCD
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    3 Item Entries Single item entries ■ Direct PLU entries Only preset entry is allowed: ➞ [Direct PLU key] Only open entry is allowed: ➞ Unit price ➞ [Direct PLU key] ➞ [Direct PLU key] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER] Preset and open entries are allowed: ➞ [Direct PLU key] ➞ (Key pad
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    ■ EAN entries Scanning EAN code: Entering EAN code: Ä EAN code ➞ [PLU/SUB] NOTE • When scanning or entering an undefined code, your POS terminal will go into the learning function mode if the learning function is allowed. For details of the learning function, please refer to "PLU/EAN learning
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    3. Select an item and touch [Enter]. NOTE • You can sort the list by name or the code. Touch the column title "Code" or "Name". Repeat entries You can use this function for repetitive entries of the same items. Touch an item on the receipt window and touch the [+] key. You can repeat touching the
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    Repeat round entries This function is intended for a bar tender to accomplish reorder entries simply by touching a single key, when a guest or a group of a guest reorders drinks. You can enter reordered items based on the last order by touching the [REPEAT ROUND] key. For example, it is assumed
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    Multiplication entries Use this feature when you need to enter two or more the same items. This feature helps you when you sell a large quantity of items or need to enter quantities that contain decimals. ■ Direct PLU entries Only preset entry is allowed: ➞ Quantity ➞ [Direct PLU key] Only open
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    ■ EAN entries Scanning EAN code: Ä Quantity ➞ (Scan EAN code) Entering EAN code: Quantity ➞ [(x)] ➞ EAN code ➞ [PLU/SUB] ■ Using PLU name search function You can use the PLU name search function for multiplication entry. Enter an quantity, and start PLU name search by touching the [PLU NAME] key. 34
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    Split-pricing entries You will use this function when your customer wants to purchase more or less than the base quantity of a loose item. ■ Direct PLU entries Only preset entry is allowed: ➞ Selling q'ty ➞ [(x)] ➞ Base q'ty ➞ [Direct PLU key] Only open entry is allowed: ➞ Selling q'ty ➞ [(x)] ➞
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    ■ PLU code entries Only preset entry is allowed: ➞ Selling q'ty ➞ [(x)] ➞ Base q'ty ➞ [(x)] ➞ PLU code ➞ [PLU/SUB] Only open entry is allowed: ➞ Selling q'ty ➞ [(x)] ➞ Base q'ty ➞ [(x)] ➞ PLU code ➞ [PLU/SUB] ➞ ➞ (Key pad appears) ➞ Unit price ➞ [ENTER] Preset and open entries are allowed: ➞ Selling
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    Single Item Cash Sale (SICS)/Single Item Finalize (SIF) entries The operation is the same as that for normal PLU/EAN entries. ■ SICS entries • This function is useful when a sale is for only one item and is for cash; such as a newspaper. This function is applicable only to those items that have been
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    read from the connected scale (option) and appears on the POS terminal display. For the refund entry, only manual scale entries is allowed. ■ Manual scale entries ➞ Net weight ➞ [SCALE] ➞ Base weight ➞ [(x)] ➞ (Single item entry) • Net weight: 5 digits (2 digits integer + 3 digits decimal) or
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    Non-turnover sales This function is used to perform transactions in cash but not report as turnover as is the case when flowers are ordered in a restaurant. In this case, a clerk pays the bill and turnover and non-turnover sales are handled in the same transaction. It is performed by entering an
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    Modifier PLUs The modifier function is used in pubs and restaurants for a quick and easy registration of reduced or increased item sizes. One PLU (original PLU) can have a maximum of 99 modifier PLUs . When a modifier key ([MODIFIER 1] - [MODIFIER 99]) is pressed before or after (depending on
  • Sharp UP-X300CF256 | Instruction Manual - Page 42
    any four items at a selling price of 5.00") are available. Your POS terminal may display message for mix-match, such as "buy 3, get 1 free." to guide you to promote a mix and match selling. Your POS terminal gives you two type of mix and match function; unconditional assort type (global type) and
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    Set selling type (individual type) It is assumed the following is programmed for a mix-match. Promotion type: Amount discount Mix & match type: Individual type Discount amount: 1.00 PLU items: PLU 1 (2.30), PLU 2 (3.10) and PLU 3 (2.50) Trip level: 1 for PLU 1, 1 for PLU 2 and 2 for PLU 3
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    Link PLU entries Operation is the same as that for normal PLU entries. When a link PLU is entered, the total amount of the linked PLUs is included and the label of the linked PLU is printed automatically. All PLUs, the link (parent) PLU as well as the linked PLUs, are subjected to VAT calculation.
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    Combo meal entries Operation is the same as that for normal PLU entries. When a combo meal is registered using a combo key such as HAMBURG SET, the items linked to the combo meal are all registered automatically. The sum of all adjusted prices for the combo entry becomes the combo meal price. Adding
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    Set PLU entries Operation is the same as that for normal PLU entries. When a set PLU is entered, the items linked to the set PLU are all registered automatically. The sum of all adjusted prices for the set PLU are registered as the price. NOTE • Different from combo meal, only one price setting is
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    With/Without entries This function is used to add or delete tied PLU(s) to or from a combo/set PLU entered to allow a special request by a guest or to meet other situations, such as removing tomato from a dish in a restaurant. To realize this function, use the [WITH] key to add one of the tied PLUs
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    Condiment entries Your terminal may be programmed for prompting condiment and preparatory instructions for a menuitem PLU. When you select a menu-item PLU, a prompting message such as "HOWCOOK?" and a list of the "Condiment PLUs" will appear. You must specify
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    ■ How to make multiple entries For a multiplication entry for a condiment menu, the registration should be either of single or multiple entry methods. (Depending on programming) Single entry method Condiment items for a menu must be entered one by one as shown below. Entry 3 [STEAK] [RARE] [BAKED
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    Multiplication item entry Condiment items can be entered by a condiment items by using multiplication entry. Entry 3 [STEAK] Message 2[RARE] [WELLDONE] HOW COOK? 2[BAKED.P] [ENTER] * POTATO? [MASHED.P] POTATO? Receipt window 1xSTEAK 1xSTEAK 1xSTEAK 1xSTEAK RARE 1xSTEAK RARE 1xSTEAK WELLDONE
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    ■ How condiment item prices are printed: The price of each condiment item is either rolled-up to the condiment menu price or printed independently (depending on condiment table programming). Programming PLU PLU 21 Item label HAMB SET Unit price 6.50 Condiment table #1 1 Condiment table # 1
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    Entry 1 [TABLE #] [TODAY'S SPECIAL] [Onion Soup] [Dessert] [TODAY'S SPECIAL] [Corn Soup] [Dessert] [NBAL] Receipt window 1 TODAY'S SPECIAL 1 Onion Soup 1 Dessert 1 TODAY'S SPECIAL 1 Corn Soup 1 Dessert 15.00 15.00 * For reorder 1 [TABLE #] 1 TODAY'S SPECIAL 1 Onion Soup 1 Dessert 1 TODAY'S
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    is changed automatically by preset hourly range for valid menu (e.g. morning time/lunch time etc.). The prices for the menu can also be changed manually be pressing the [MENU#] key. Your POS terminal provides a maximum of five prices (5 menus having different prices, one for general time zone, and
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    WASTE mode This mode is used to throw away an article which has already been prepared and is no longer serviceable. 1. Touch the [WASTE] key. The POS terminal will enter to the WASTE mode. (The trash can icon appears at the information/status window.) 2. Enter items
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    PLU/EAN learning function When you enter or scan an undefined code, you are required to enter its unit price and the associated department. The code, associated department and unit price entered are stored in the PLU/EAN file or the dynamic PLU/EAN file and used for future EAN sales entries. 1. When
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    Price inquiry (view) function You can use this function when you want to know the unit price of the PLU/EAN item during transaction. You can register the item, and also change the price temporally while the programmed unit price is not changed. 1. Touch the [INQ] key. 2. Enter a PLU/EAN code you
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    Price change function You can use this function when you need to change the unit price or associated department of a PLU/ EAN item. There are two methods for change: 1. Price change mode You can change the preset price and/or the associated department of a PLU/EAN item permanently. 2. Changing price
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    Changing price during a transaction 1. Enter an objective item. • Code entry: ➞ PLU/EAN code ➞ [PLU/SUB] • Direct PLU entry: ➞ [Direct PLU key] • Scanning an EAN code 2. If the PLU has a wrong price, touch the [PRICE CHANGE] key. 3. The key pad will appear, and the unit price and the
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    Countdown items (86 item) This function is suitable for the control of quantity restrictions on sales (e.g. special sales, control of a small stock, etc.). The countdown value will be shown with text and/or icon of key. It is decreased by selling quantity at real time. If countdown value reaches to
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    4. Enter a quantity of the item, and touch [ENTER]. The item and stock number appear in the countdown item window. 5. Repeat from step 2 to create another new countdown item, if necessary. To finish the operation, touch [OK]. Modifying countdown values 1. Touch the [COUNTDOWN] key. 2. The countdown
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    4. Enter a new quantity of the item, and touch [ENTER]. The item and the new quantity appear in the countdown item window. 5. Repeat from step 2 to modify another countdown item, if necessary. To finish the operation, touch [OK]. Deleting countdown items 1. Touch [COUNTDOWN] key. 2. The countdown
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    Recipe guidance The [RECIPE] key allows employees to display recipes of sales items that have been selected on the display. For example a new bartender might use this option if he/she forgets or does not know how to prepare a drink. They can also print the recipe. 1. Enter an objective PLU. • Code
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    4 Display of Subtotal Your POS terminal provides the following types of subtotals: ■ Subtotal Touch the [SUBTOTAL] key at any point during a transaction. The sales subtotal including tax will appear in the receipt window. ■ Difference subtotal (Differ ST) Touch the [DIFFER SBTL] key at any point
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    5 Finalization of Transaction The following types of media; cash, cheque and credit, can be used for the finalization of transaction, and the direct finalization and the amount tendering are available. When a customer gives the exact amount of money, you can finalize the transaction without entering
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    Added Tax) /Tax VAT/tax system The POS terminal supports up to 10 different tax definitions. Your POS terminal on programming. Also automatic calculation (for percent rate calculation only) and manual calculation are applied for the system. The automatic calculation, at settlement, automatically
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    If programmed, VAT/tax assignment is printed at the fixed right position of the amount on the receipt and bill as follows: VAT1/tax1 - A VAT2/tax2 - B VAT3/tax3 - C VAT4/tax4 - D VAT5/tax5 - E VAT6/tax6 - F VAT7/tax7 - C VAT8/tax8 - D VAT9/tax9 - E VAT10/tax10 - F When the multiple VAT/tax is
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    each media. • Automatic VAT shift by terminal The VAT shift is performed automatically by programmed VAT shift status for each terminal. Manual VAT shift operation For the manual VAT shift operation, take the following procedures: For the VAT item shift, touch the [TAX SHIFT n] key to activate the
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    7 Auxiliary Entries Refund When a refund item (normally an item that cannot be resold) is received, use the [REFUND] key. Make a refund item registration after touching the [REFUND] key at any timing during the registration. Return When a returned item (normally an item that can be resold) is
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    Discount or Premium entries using a discount key Your POS terminal allows you to deduct or add a certain amount less than a programmed upper limit from individual items and to a total amount. NOTE • Not all items allow discount/premium. The items subjected to discount/premium are limited by
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    Discount or Premium entries using a percent key Your POS terminal can make percent calculations (discount and premium) with the use of percent keys ([% n]). NOTE • Not all items allow discount/premium. The items subjected to discount/premium are limited by programming. Also not all clerks are
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    Group discount/premium Your POS terminal gives you group discount/premium method. Items belonging to a discount/premium group are subjected to discount/premium, and discount/premium is performed according to the programmed percentage. Use the following procedure for group discount/premium operation.
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    8 Payment Treatment Handling tips Your POS terminal provides tip-in, tip-editing, tip-transfer and tip-paid functions for treating tips. Read though this section for handling tips. ■ Tip-in entries Your POS terminal allows entries of tips that your guests give to clerks in cash or other media (
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    ■ Tip editing This function is used for entering tip amounts after finalizing a guest check transaction. This function is available when the guest check transaction is finalized in credit tender, and also when the tip is paid in credit tender. The transaction number or bill number which is issued
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    ■ Tip transfer This function is used to transfer tip amount from one clerk to another to share a tip with others. All or a part of tip amount can be transferred to another clerk. 1. Make sure the clerk whose the tip should be shared is logged-on. 2. Touch the [TIP TRANSFER] key to display a tip
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    Currency exchange Your POS terminal allows payment entries in a foreign currency (totally nine different foreign currencies are available.) Pressing an exchange key creates a subtotal in foreign currency. Cash ([CASH 1] or [CASH 2]) alone can be handled after currency exchange. 1. Touch the [EX n]
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    Received-on-Account (RA) entry Received-on-account entry is available in the following two methods depending on programming: • Cash-only entry; cash is only available. • Mixed entry; mixed entries of cash, cheque and credit are available. Discount/premium using [% n] or [(-) n] key is available once
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    Paid-out (PO) entry Paid-out entry is available in the following two methods depending on programming: • Cash-only entry; cash is only available. • Mixed entry; mixed entries of cash, cheque and credit are available. Cash-only entry 1. Enter PO amount (max. 8 digits, varies depending on HALO
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    No sale (exchange) To open the drawer without any sales entry, use a cash key or the [Nosale] key depending on programming. Transferring cash This function is used to change cash sales amount for credit or cheque sales amount. For example, you can use this function in the following situation: You
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    may be automatically calculated and printed according to the programming settings. When a service charge is involved in the payment amount, you can remove the service charge or can change the service charge rate, if necessary. Touch the [W/O SERVICE] key to remove, and enter a new rate or amount and
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    9 Text Entries Free text entries Free text can be printed on a remote printer by entering a free text code. You can print a preset free text by direct key entry, text code entry and text list entry, or enter free text during registration by open entry, while the method are preprogrammed. Free
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    Text list entry: (FREE TEXT list window appears) ➞ Quantity ➞ [(X)] ➞ [TEXT#] ➞ Select a target text ➞ (Item entry) When the Quantity is "1", it is unnecessary to enter the Quantity ( "➞ Quantity ➞ [(X)] ➞ "). Open entry: (FREE TEXT window appears) ➞ Quantity ➞ [TEXT n] ➞ Enter or change text and
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    Address entries The name and address of a guest can be entered during a transaction. The name and address of the guest are printed on a bill. 1. Press the [NAME/ADDR] key. The ADDRESS ENTRY window will be displayed. 2. Enter the address and name of the guest, and touch [OK]. To cancel the entry,
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    10 Correction Item void using the [-] key The [-] key allows you to void items. The last item, past items and printed items can be voided. To void an item: 1. Touch the line of an item to be voided. The selected item will be highlighted. 2. Touch the [-] key. The item will be voided. In case of
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    To void multiple items: 1. Touch the lines of items to be voided. The selected items will be highlighted. 2. Touch the [-] key. The items will be voided. To void printed item 1. Touch the line of an item to be voided. The selected item will be highlighted. 2. Touch the [-] key. The item will be
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    Check/Subtotal void In order to cancel all of the items registered, perform a check void. In case of you open a table for the guest, perform a check void immediately after re-opening the table. Under the table control, in order to cancel only newly entered items after re-opening a check, perform a
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    Changing quantity using the [+] key The [+] key allows you to add quantity of registered items. The last item, past items and printed items can be added. To add an item 1. Touch the line of an item to be added. The selected item will be highlighted. 2. Touch the [+] key. Quantity one is added to the
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    Correction after finalizing a transaction - Void mode When you need to void incorrect entries that clerks cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by using the [-] key), enter the void mode by touching the [VOID mode] key, and repeat the
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    11 Customer Management Your POS terminal can provide customer management functions. To enable the customer management function, you have three options: • Entering the customer code assigned to a customer • Swiping a customer card • Scanning a barcode (customer code) You can enter the customer code
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    2. Enter a customer code (max. 13 digits), swipe a customer card or scan a barcode(should be 13 digits EAN code/flag code 08). The following window will appear. 3. Enter the customer's name and address, then touch [OK]. 4. Make item entries. NOTE When entering a wrong customer code, you can cancel
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    To recall a customer information by entering the customer code 1. Touch the [CUST] key. The customer code entry window will appear. 2. Enter a customer code, swipe a customer card or scan a barcode. The customer name will appear on the receipt window (bottom line). 3. Make item entries. NOTE When
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    2. Touch [Enter] without entering any code. The following window will appear. 3. Enter the name (the first name in case of David Brown) of a customer, and touch [OK]. The customer list will appear. 4. Select a target customer, and touch [Enter] to start item registration for the customer. 90
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    12 Guest Control Your POS terminal manages guests using tables. A group of tables are viewed and managed as a room, and a group of rooms are controlled by a revenue center. Transaction data is consolidated by each revenue center. You can view the tables in a room on the graphical table layout screen
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    General overview for guest control Floor planning Allocating clerks to time zone and sections, or make a change Table setting Displaying a room where the tables you are in charge are included • Checking table reservation status / Reserving a table for a guest • Joining tables • Changing smoking/non-
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    Floor planning Each clerk should be assigned to a time zone (work time) and sections (a group of tables in an area). For example, it is assumed that your POS terminal is programmed so that 2 clerks works at daytime. Basically those settings may be done by the POS server, while you can change the
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    3. Touch [Assign] of a target section. The clerk list will appear. 4. Select clerks to be assigned and touch [OK]. 5. Repeat the steps 3 and 4 if necessary. 6. Touch [OK] after the selection. You will return to the screen in step 2. Touch [Exit] to finish. Changing a clerk in charge of a section
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    Table setting Your POS terminal manages guests using tables. Normally table icons and auxiliary icons on the graphical table layout screen are used to give information about tables such as smoking/non-smoking and reservation status, and also information about guests themselves such as number of a
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    link line. • Reservation status Reservation status may be indicated by an icon. • Stages of a table Each table may have seven stages depending how services are progressed; free, order not open, appetizer, main dish, dessert, payment and cleaning. The stages are indicated by changing the color of the
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    ■ How to control a table layout screen Based on the table status, you can control tables using the following functions: Zooming the table layout screen You can zoom any position of the table layout screen you want to enlarge. That screen will be enlarged 4 times focusing on that position. Touch an
  • Sharp UP-X300CF256 | Instruction Manual - Page 99
    Changing smoking/non-smoking status You can change the smoking/non-smoking status of a table. 1. Touch the [SMOKING] key. 2. Touch the table you want to change the status. The status will be automatically changed to the another one. Managing table reservation You can check reservation status by
  • Sharp UP-X300CF256 | Instruction Manual - Page 100
    3. Touch the target table to be reserved. The reservation window where the details are entered will appear. 4. Enter the information of the guest; reservation date, time(hour/minute), number of guests (guest number) and name, and also address and phone number if necessary. After entering necessary
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    Editing the reservation table 1. Touch the [RESERVATION] key. The reservation list will appear on the display. 2. To modify, select the target reservation to be modified and touch [Modify]. The reservation window will appear. To delete, select the target reservation to be deleted and touch [Delete].
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    Searching a suitable table for guests using automatic table search function When a guest or a group of guests comes, you can search a suitable table for the number of guest with smoking or non-smoking selection on the table layout screen. 1. Touch the [GUEST] key. The Auto Table Search window will
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    Managing the waiting list When no table is found to be available in automatic table search function or when the [WAITING] key is touched, your POS terminal will go to the waiting list function mode showing the window below. The waiting list is managed in First-In/First-Out(FIFO) principal. When a
  • Sharp UP-X300CF256 | Instruction Manual - Page 104
    4. Touch [OK]. The table layout screen will appear and the table available for the guest(s) will be highlighted. 5. If the table is OK, touch the [ORDER] key to receive orders. ■ Modifying the waiting list You can modify a number of guests and/or smoking status for a guest enlisted in the waiting
  • Sharp UP-X300CF256 | Instruction Manual - Page 105
    Managing guests For managing guests, your POS terminal provides various guest functions, such as room change, table change, bill separation, not only accepting orders and payments. All these functions can be performed by opening a table allocated for a guest or a group of guests. Normally you can
  • Sharp UP-X300CF256 | Instruction Manual - Page 106
    2. Touch a suitable table for a guest or a group of guests. In case Type 1 method is used, the registration screen will appear to receive an order. In case Type 2 method is used, touch the [ORDER] key to get an order. The registration screen will appear. NOTE • For selecting a suitable table for
  • Sharp UP-X300CF256 | Instruction Manual - Page 107
    ■ Opening a table by entering table number 1. Change a room, if necessary. 2. Touch the [TABLE #] key or touch the table number area of the receipt window. The following window will appear. Table number area 3. Enter a target table number and also enter a target check number if necessary in the
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    tables. 1. Touch the [TABLE LIST] key, the open table list will open. Room number Number of guests Table number/check number Clerk code/name Service time Amount 2. Touch the target table line to select the table. In case Type 1 method is assigned, the registration screen will appear to receive
  • Sharp UP-X300CF256 | Instruction Manual - Page 109
    ■ Changing a table to be served on the registration screen You can directly change a table to be served on the registration screen without displaying the table screen. Follow the procedure below. 1. Touch the table number area. The table # window will appear. Table number area 2. Enter the target
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    ■ Changing check number Method 1 1. Touch a check number area. The table window will appear. Check number area 2. Select a target check number. Method 2 1. Touch the previous or next check key. The check number will be increased or decreased every time you touch the previous or next check key.
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    ■ Entering a number of guests manually You can enter a number of guests seated on a table using the [GUEST] key when the table is open. The entry is compulsory when you open a
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    ■ Transaction migration Your POS terminal allows you to migrate transactions which are registered without opening tables to transactions with tables opened for the guests. For example, after a guest has a drink at a bar, he has a meal at a table. His transaction at the bar can be migrated into one
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    Deposit entries Deposit refers to a prepayment on a guest check. It can be received in cash, by cheque or credit. A received deposit can be refunded by touching the [DEPO RFND] key. You cannot attempt to refund an amount larger than deposit balance. Deposit is available for regular customer accounts
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    Bill totalizing/Bill transfer The [B.T.] key is used to totalize multiple bills when, for example, a particular guest pays not only his or her bill, but also the bills of other guests (bill totalizing), and also used to change a bill number to another (bill transfer). ■ Bill totalizing/Bill transfer
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    - Registration screen 1. Open the source table to be moved. The registration screen will appear. 2. Touch the [B.T. IN] key. The Table # window will appear. 3. Enter a destination table number and touch [ENTER]. The registration screen will be shown. ■ Bill totalizing/Bill transfer over a room -
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    - Open table list 1. Touch the [B.T. OVER] key. 2. Touch one or more source table to be moved. The tables will be highlighted. 3. Touch the [B.T. OVER] key again. The room selection window will appear. 4. Select a revenue center and a room. The registration screen will appear. - Numeric table number
  • Sharp UP-X300CF256 | Instruction Manual - Page 117
    Bill separating This function is used when each guest of a group pays his or her own order. With this function, you can select some items from a guest check to another guest check in the same table or of another table. The bill can be separated only under the same revenue center. To separate checks,
  • Sharp UP-X300CF256 | Instruction Manual - Page 118
    To change checks to be displayed using the previous/next buttons: Touch a next or previous button, the BS screen will be scrolled to right or left. NOTE The check #1 column does not scrolled. To select a target check: Touch the total window area of a target check. The selected check will be
  • Sharp UP-X300CF256 | Instruction Manual - Page 119
    ■ Splitting multiple items In case that the ordered number of a target item to be transferred is a multiple number, the following number boxes appears automatically when you drag the target item to a destination check. Drag the item to the box having the number you want to split and drop it there.
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    ■ Splitting an item In case that the ordered number of a target item is one and it should be split among a group of guests, such as a bottle of wine, firstly touch the total window area(s) of destination check(s). The selected check(s) will be highlighted. Then operate a drag and drop operation for
  • Sharp UP-X300CF256 | Instruction Manual - Page 121
    ■ Splitting a check by specified amount of money A check can be split into two checks by specifying amount of money. The amount is used as a target amount for a new check. You can repeat this operation. NOTE • Tax is always calculated each time this operation is performed. • Additional ordering is
  • Sharp UP-X300CF256 | Instruction Manual - Page 122
    ■ Splitting a check by a number of a group A check can be split by a number, such as a group number. All items of the check are divided by the number. The remains are added to the original check number. 1. Touch the [SPLIT NUMBER] key. The following bill separation window will appear. 2. Enter a
  • Sharp UP-X300CF256 | Instruction Manual - Page 123
    ■ Remerging split checks (bills) It is possible to remerge split checks. Touch the [REMERGE] key, checks will be remerged. ■ Direct payment in a BS screen On a BS screen, you can make a payment operation. Select a check and make a payment operation. Check 02 payment has done. 122
  • Sharp UP-X300CF256 | Instruction Manual - Page 124
    Transferring open tables (guest checks) to another clerk Open guest checks can be transferred from a clerk to another clerk. This function may be convenient at the end of a clerk shift or whenever a clerk is relieved. It is possible to transfer one, several or all open tables. The clerk who has
  • Sharp UP-X300CF256 | Instruction Manual - Page 125
    Recalling data of closed tables(guest checks) You can recall data of closed tables. All payment operations are canceled for the recalled guest checks, and the transaction is opened again. Following operation are available after a recall: • To edit media type • To correct items • To add items • To
  • Sharp UP-X300CF256 | Instruction Manual - Page 126
    13 Employee Function You can use the following functions by using employee codes. Employee log-on/log off Employees can be logged-on by entering employee codes, or they can be signed-on by using employee cards. To use an employee card, you need a magnetic card reader (MCR). To log-on 1. Enter your
  • Sharp UP-X300CF256 | Instruction Manual - Page 127
    3. The default screen for the employee, which is programmed previously will be displayed. To log-off Touch the [Exit] key to log off. (In case of job entry menu screen) 126
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    Employee's working time recording You can manage your working time; time-in, time-out, break-in and break-out time. The working time can be recorded by the following operations: ■ Time-in operation 1. Touch the [TIME IN] key. The time-in window will appear. If you has already signed-on, the POS
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    ■ Break-in operation 1. Touch the [BREAK IN] or [PAID BREAK IN] key. The break-in window will appear. If you has already signed on, the POS terminal will directly display break-in message shown in step 2. 2. Enter your employee code or swipe your employee card, and if necessary enter your password.
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    ■ Break-out operation 1. Touch the [BREAK OUT] key. The break-out window will appear. If you had already signed on, the POS terminal will directly display break-out message shown in step 2. 2. Enter your employee code or swipe your employee card, and if necessary enter your password. Then touch [OK
  • Sharp UP-X300CF256 | Instruction Manual - Page 131
    ■ Time-out operation 1. Touch the [TIME OUT] key. The time-out window will appear. If you has already signed-on, the POS terminal will directly display time-out message shown in step 2. 2. Enter your employee code or swipe your employee card, and if necessary enter your password. Then touch [OK].
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    Editing employee's time record When it is necessary to edit an employee's time record, use the following procedure. 1. Touch the [TIME EDIT] key. The following window will appear. If you has already signed on, the POS terminal will directly display the window for entering a target employee code
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    3. Enter the target employee code for whom time is to be edit, or swipe his or her employee card. Date to be edited Current date is displayed as the default. 4. Specify the date to be edited. Change the date on the date column, or display a calendar by touching the arrow key on the date column, and
  • Sharp UP-X300CF256 | Instruction Manual - Page 134
    5. To modify time: Touch the line to be modified and touch [Modify]. The following window will appear. The time category you selected Current setting (Hour - Minute) Change the time. To change the minute, touch the minute column. After the setting, touch [OK]. Time edit window will appear again with
  • Sharp UP-X300CF256 | Instruction Manual - Page 135
    Sales for employees Sales for employees can be managed by entering employee codes. The sales shall be finalized by credit. 1. Touch the [EMPL SALES] key. The following window will appear. 2. Enter the employee code for whom sales registration is performed, or swipe his or her employee card. Then
  • Sharp UP-X300CF256 | Instruction Manual - Page 136
    Supervisor clerk This function is used to substitute a supervisor clerk for an ordinary clerk. The supervisor clerk can make entry as an ordinary clerk by assigning the ordinary clerk code. You can use the supervisor clerk function only for substituting for an ordinary clerk. 1. Enter your clerk
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    Overlapped clerk entry This function allows switching from one clerk to another clerk and to interrupt the first clerks entry. When a clerk key other than the one currently in operation is pressed during a transaction operation, the entries made thereafter are treated as different clerk sales. No
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    14 Special Printing Function Printers may be connected with your POS terminal. Depending on the printers connected with your POS terminal, please refer to below for special printing function. After transaction receipt/Copy receipt printingReceipt printer If your customer wants a receipt after you
  • Sharp UP-X300CF256 | Instruction Manual - Page 139
    printer The POS terminal can perform check printing (CHEQUE EURO and English cheque) when it is connected with the slip printer (SHARP model TM-295 for CHEQUE EURO, and SHARP model TM-295 or TM-U950 for English cheque). ■ CHEQUE EURO 1. Set a validation slip to the slip printer (TM-295). 2. Enter
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    Printer rerouting All printers can be rerouted to any other printer, like from a receipt printer to remote printer. When any error occurs at a printer, a window will appear to prompt you to select another printer for rerouting. For rerouting, select a printer. To retry printing on the error printer,
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    Electronic journal This function is intended to record the journal data in the electronic journal file (memory) instead of journal paper. Also this data is used instead of Transaction Log data. All transaction data and operation log is logged into the electronic journal file. On your POS server, the
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    Receipt printing on a remote printer ■ Sort shift function Registered items are printed on remote printers according to their sort groups. You can temporarily change the group number of an item to be registered by using the [S.SFT] key. If the [S.SFT] key is used for a link, combo, or condiment PLU,
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    Receipt printing style shift function Receipt printing style can be temporarily shifted from S/D to Addition or from Addition to S/D by using the [RCP SF] key. When the receipt printing style is programmed to S/D, the style is changed to Addition, and it is programmed to Addition, the style is
  • Sharp UP-X300CF256 | Instruction Manual - Page 144
    Printing bills This function is used for issuing the bill to the guest. Your POS terminal can print bills on the bill printer or the receipt printer. When bill printing is compulsory for table guest checks, and a paper is inserted, bills are automatically printed. 1. Touch the [C.BILL] key, if
  • Sharp UP-X300CF256 | Instruction Manual - Page 145
    Bills on journal When a bill is printed, a copy of the bill is printed on journal at the same time. However, the print format of a bill on journal depends on the journal format. NOTE Consecutive number is not printed on the copy on the journal, but the bill consecutive number is printed. You can
  • Sharp UP-X300CF256 | Instruction Manual - Page 146
    Guest check copy You can use this function when you want to take a copy of guest check. Touch the [G.C.COPY] key and make a desired entry. ➞ [G.C. COPY] ➞ item entry ➞ finalization ➞ (Bill/G.C.RCPT/RCPT) ➞ NOTE • The guest check copy has nothing to do with the memory. • The operation is the same as
  • Sharp UP-X300CF256 | Instruction Manual - Page 147
    Entertainment bill This function is used to print sales data on guest checks (Entertainment bill) on a receipt printer or bill printer. (Continental Europe only) NOTE • When a bill printer is not assigned, an entertainment bill is printed at a receipt printer. • When an assigned bill printer uses
  • Sharp UP-X300CF256 | Instruction Manual - Page 148
    in a macro, it works as a pause key. The sequence will stop at the clear key and enter into the pause mode. Then you can start manual key entries. When the same automatic key is touched again, the pause mode will be terminated and the sequence will be resumed. 147
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    16 Training Function The training function is used when a clerk practices POS terminal operations. When a clerk set in training is selected, the POS terminal automatically enters the training function mode. When a clerk not set in training is selected, the POS terminal automatically enters the
  • Sharp UP-X300CF256 | Instruction Manual - Page 150
    17 Compulsory Cash/Cheque Declaration If your POS terminal has been programmed for compulsory cash/check declaration, you must declare cash/cheque in drawer in advance according to the type of the declaration when you take a individual or all clerk Z report or a terminal report Z, which depends on
  • Sharp UP-X300CF256 | Instruction Manual - Page 151
    Session (EOS) Close session closes the terminal. Close session may be performed automatically at the preset time, or can be performed manually. When a close session is executed, the following Z reports may be issued automatically. • Transaction report • Item report • Hourly report NOTE For details
  • Sharp UP-X300CF256 | Instruction Manual - Page 152
    Downloading POS programming data Programming data set by the POS sever (Back Office) may be downloaded to your POS terminal automatically or manually depending on the programming setting. When the programming data is downloaded, all the terminals connected to the POS server are updated. Automatic
  • Sharp UP-X300CF256 | Instruction Manual - Page 153
    Changing programming settings All programming settings necessary for your POS terminal are done at the POS sever. However, on the terminal you can temporarily change some programming settings depending your need. ■ Programming list Price change EAN/PLU creation Customer creation Low stock entry
  • Sharp UP-X300CF256 | Instruction Manual - Page 154
    3. Enter a new tare number for the PLU item, and touch [ENTER]. The tare list window will appear again with the changed parameter. 4. If necessary, repeat from the step 2 for selecting another items. To finish the operation, touch [Cancel]. 153
  • Sharp UP-X300CF256 | Instruction Manual - Page 155
    20 Reading (X) and Resetting (Z) of Daily Sales Totals You can take reading and resetting reports of daily sales totals. Those operations can be performed by issuing daily sales reports. For the issuance, you may • display on the operator display. • print on a printer • both display on the operator
  • Sharp UP-X300CF256 | Instruction Manual - Page 156
    Report title Filter Item Report by Time Zone PLU Groups Departments Item Range Theoretical Food Cost% PLU Groups report Departments Item Range Revenue Center Simple Stock report PLU Groups Departments Item Range Hourly reports *2 Time range PLU Hourly reports *2 Time range Sales
  • Sharp UP-X300CF256 | Instruction Manual - Page 157
    1. Touch the [REPORT] key. The report window will appear. 2. Select a target report and touch [X] or [Z]. Filter layout will be shown. 156 In case of the Department X report In case of the Department Z report
  • Sharp UP-X300CF256 | Instruction Manual - Page 158
    3. Select the target filtering data from the drop menu, or enter the filtering data if necessary and touch [Display], [Print] or [Display & Print]. 157
  • Sharp UP-X300CF256 | Instruction Manual - Page 159
    21 Receipts Printed on the Remote Printer Type of Receipts You can select one of the following five types of receipts for remote printers. These types of receipts are available in the REG or VOID mode. The receipt type may vary depending on each PLU, category, department, group and remote printer. •
  • Sharp UP-X300CF256 | Instruction Manual - Page 160
    ■ Single/double receipt type A single receipt or a double receipt is issued in accordance with the receipt type programmed for each item. Same consecutive number is printed on each double receipt Double receipt Single receipt Perforation ■ Addition + single receipt type Single type receipt is
  • Sharp UP-X300CF256 | Instruction Manual - Page 161
    ■ Double addition receipt type The contents of this type of receipt is same as the addition receipt type. However, the same receipt will be issued two times. ■ Double (addition + single) receipt type The contents of this type of receipt is same as the (addition + single) receipt type. However, the
  • Sharp UP-X300CF256 | Instruction Manual - Page 162
    SHARP CORPORATION XXXXXXXXXX➀
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POS TERMINAL
FRONT END INSTRUCTION MANUAL
UP
-X300
MODEL