Sony DSCP31 Operating Instructions - Page 86
Personal computers, You cannot copy images.
UPC - 027242603325
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Personal computers Symptom Cause Solution You do not know the OS of - your computer. p Check "Recommended environment for personal computers" (page 44). You cannot install the - USB driver. p In Windows 2000, log on as Administrators (authorized Administrators) (page 45). Your personal computer does not recognize your camera. • The camera is turned off. • The battery level is too low. • You are not using the supplied USB cable. • The USB cable is not connected securely. • "USB CONNECT" is set to "PTP" in the SET UP settings. • The USB connectors on your personal computer are connected to other equipment besides the keyboard, the mouse, and your camera. • The USB driver is not installed. • Your computer does not properly recognize the device because you connected the camera and your computer with the USB cable before you installed the "USB Driver" from the supplied CD-ROM. p Turn on the camera (page 20). p Use the AC power adaptor (not supplied) (page 19). p Use the supplied USB cable (page 47). p Disconnect the USB cable, and connect it again securely. Make sure that "USB MODE" is displayed on the LCD screen (page 47). p Set it to "NORMAL" (pages 55, 98). p Disconnect the USB cables except for those connected to the keyboard, the mouse, and your camera. p Install the USB driver (page 45). p Delete the erroneously recognized device from your computer, then install the USB driver (pages 45, 49). You cannot copy images. • The camera is not correctly connected to your computer. • The copy procedure differs depending on your OS. - p Connect the camera and your computer correctly using the USB cable. p Follow the copy procedure that your OS suggests (pages 48, 49, 54). p If you are using the "PIXELA ImageMixer for Sony" software, click on HELP. The image cannot be - played back on a personal computer. - p If you are using the "PIXELA ImageMixer for Sony" software, click on HELP. p Consult the personal computer or software manufacturer. 86