Sony PCV-RX470DS VAIO User Guide (primary manual) - Page 61
VAIO Support Agent
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VAIO Support Agent VAIO Support Agent VAIO Support Agent helps you repair your own software problems without the assistance of a support analyst. VAIO Support Agent's advanced diagnostic technology identifies and tracks characteristics of your software applications and basic network settings. These diagnostics protect and store information in a retrievable format that enables you to restore your software to a previous working state. Sony has identified the software items that are protected by the VAIO Support Agent utility. VAIO Support Agent has three features to help you fix your software problems: Quick Fix Wizard, Common Solutions, and Support Central. This section briefly describes these three features. VAIO Support Agent main window 61