Sony PCV-RX480DS Home Networking Solutions Manual - Page 27
Troubleshooting
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Troubleshooting This section describes how to solve common problems you may encounter when using your HomePNA modem. Many problems have simple solutions, so try these suggestions before you call Sony Customer Support. Topics Topic: Why can't I see the other computers on my home network? Your VAIO® computer and each connected computer must be configured correctly to work on your home network. ❑ Verify that all linked computers are turned on and properly connected to your home network. ❑ If the HomePNA device(s) has an indicator light, verify that it is lit. ❑ Verify that you have properly installed the HomePNA device(s) on each computer(s). Review the documentation that came with each specific HomePNA device. ❑ Interference from other devices may be causing the problem. Try disconnecting any telephones or fax machines you may have connected to your computer(s). ❑ Try locating another linked computer by following these steps: 1 From the Start menu, click Find, and then select Computer. 2 Type in a unique computer name you have previously assigned to another computer, and click Find Now. Topic: Why isn't my Internet connection working? Your Internet connection can vary, depending on your ISP and equipment status. ❑ Verify that your VAIO computer is turned on. ❑ Contact your ISP directly to check for technical difficulties in your service area. 25