Sony PEG-NR70 Operating Instructions (primary manual) - Page 202

Troubleshooting – Frequently Asked Questions, Frequently Asked Questions

Page 202 highlights

Troubleshooting - Frequently Asked Questions This section describes how to solve common problems you may encounter when using your CLIÉ handheld. If a problem arises, it is suggested that you charge your CLIÉ handheld. If the problem persists, review the following list of frequently asked questions for possible solutions, before you contact Sony Customer Information Service Center. Note Thousands of third-party add-on applications are available for the Palm OS® platform. Sony does not support third-party applications. If you have a problem with a thirdparty application, contact the developer or publisher of that software. Operating problems I do not see anything on my CLIÉ handheld's screen. , Recharge your CLIÉ handheld. If your CLIÉ handheld still does not operate, try a soft reset. See "Resetting your Sony CLIÉ Handheld" (page 30). , Make sure that the HOLD switch is not in the protect position. I get a warning message telling me my CLIÉ handheld's memory is full. , Purge records from Date Book and To Do List. This deletes To Do List items and past Date Book events from the memory of your CLIÉ handheld. , Delete unused address entries, memos and records. If necessary, you can save a backup for these records. See explanations for each application. , If you have installed additional applications on your CLIÉ handheld, remove them to recover memory. See "Removing add-on applications" in the Read This First manual. , Some applications may not operate properly if the memory is insufficient. Continued on next page Chapter6 Additional information 202

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202
Chapter6
Additional information
Troubleshooting
Frequently Asked Questions
Continued on next page
This section describes how to solve common problems you may encounter
when using your CLI
É
handheld. If a problem arises, it is suggested that you
charge your CLI
É
handheld. If the problem persists, review the following list
of frequently asked questions for possible solutions, before you contact Sony
Customer Information Service Center.
Note
Thousands of third-party add-on applications are available for the Palm OS
®
platform.
Sony does not support third-party applications. If you have a problem with a third-
party application, contact the developer or publisher of that software.
Operating problems
I do not see anything on my CLI
É
handheld's screen.
,
Recharge your CLI
É
handheld. If your CLI
É
handheld still does not
operate, try a soft reset. See
Resetting your Sony CLI
É
Handheld
(page 30)
.
,
Make sure that the HOLD switch is not in the protect position.
I get a warning message telling me my CLI
É
handheld
s
memory is full.
,
Purge records from Date Book and To Do List. This deletes To Do
List items and past Date Book events from the memory of your CLI
É
handheld.
,
Delete unused address entries, memos and records. If necessary, you
can save a backup for these records. See explanations for each
application.
,
If you have installed additional applications on your CLI
É
handheld,
remove them to recover memory. See
Removing add-on
applications
in the Read This First manual.
,
Some applications may not operate properly if the memory is
insufficient.