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Sony PEG-T415 Operating Instructions (primary manual) - Page 198

Troubleshooting – Frequently Asked Questions, Frequently Asked Questions

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Troubleshooting - Frequently Asked Questions This section describes how to solve common problems you may encounter when using your CLIÉ handheld. If a problem arises, it is suggested that you charge your CLIÉ handheld. If the problem persists, review the following list of frequently asked questions for possible solutions, before you contact Sony Customer Information Service Center. Note Thousands of third-party add-on applications are available for the Palm OS® platform. Sony does not support third-party applications. If you have a problem with a thirdparty application, contact the developer or publisher of that software. Operating problems I do not see anything on my CLIÉ handheld's screen. , Recharge your CLIÉ handheld. If your CLIÉ handheld still does not operate, try a soft reset. See "Resetting your Sony CLIÉ Handheld" (page 24). I get a warning message telling me my CLIÉ handheld's memory is full. , Purge records from Date Book and To Do List. This deletes To Do List items and past Date Book events from the memory of your CLIÉ handheld. , Delete unused address entries, memos and records. If necessary, you can save a backup for these records. See explanations for each application. , If you have installed additional applications on your CLIÉ handheld, remove them to recover memory. See "Removing add-on applications" in the Read This First manual. , Some applications may not operate properly if the memory is insufficient. Chapter6 Additional information Continued on next page 198

Section	Page
Table of contents	2
Chapter 1: Basic operations of your Sony CLIÉ Handheld	6
Turning your Sony CLIÉ Handheld on and off	7
Using the stylus	8
Using the Jog Dial™ navigator	10
Entering data into your Sony CLIÉ Handheld	11
Using Graffiti® writing to enter data	11
Using the onscreen keyboard	20
Using your computer keyboard	22
Adjusting the screen	23
Resetting your Sony CLIÉ Handheld	24
Performing a soft reset	24
Performing a hard reset	25
Chapter 2: Using basic applications	26
Managing schedules and events (Date Book)	27
Scheduling an event	27
Checking schedules	34
Editing Date Book events	40
Using the Date Book menus	45
Managing addresses and phone numbers (Address Book)	47
Creating a new Address Book entry	47
Viewing Address Book entries	49
Editing Address Book entries	53
Using the Address Book menus	59
Managing tasks and things to do (To Do List)	61
Creating To Do List items	61
Viewing To Do List items	62
Checking off a To Do List item	63
Working with To Do List	64
Using the To Do List menus	68
Creating memos (Memo Pad)	69
Creating a new memo	69
Reviewing memos	71
Editing memos	74
Using the Memo Pad menus	76
Using Calculator (Calc)	77
Calculating with Calculator	77
Using the Calculator buttons	78
Using the Calculator menus	78
Performing common tasks	79
Using the Application Launcher	79
Categorizing records	83
Finding records	86
Protecting your data (Security)	90
Attaching notes	96
Purging records	97
Using the Edit menu	98
Choosing fonts	99
Chapter 3: Exchanging and updating data using a HotSync® operation	100
What is a HotSync® operation?	101
Performing a local HotSync® operation with the cradle	102
Using the Palm™ Desktop for CLIÉ software	104
Starting the PalmTM Desktop for CLIÉ software	104
Basic operations of the Palm Desktop for CLIÉ software	104
Locating the Palm Desktop for CLIÉ components	105
Advanced HotSync® operations	106
Setting the HotSync® setup options	106
Customizing HotSync application settings (Conduit)	108
Conducting an IR HotSync operation	110
Conducting a HotSync operation via modem	113
Conducting a HotSync operation via a network	119
Importing data from a Windows application	124
Synchronizing with external data (File Link)	126
Chapter 4: Communicating using your Sony CLIÉ Handheld	127
Beaming between your Sony CLIÉ Handheld and another Palm OS® PDA	128
What you can do with beaming	128
Beaming information	129
Receiving beamed information	130
Tips on beaming information	130
Using Memory Stick® media	131
What is Memory Stick® media?	131
Inserting and removing Memory Stick media	132
Protecting the data in Memory Stick media	134
Starting an application in Memory Stick media	135
Starting an application automatically when Memory Stick media is inserted	135
Viewing information of the inserted Memory Stick media (Card Info)	136
Formatting Memory Stick media	137
Exchanging data via Memory Stick® media	139
Starting the Memory Stick® Gate (MS Gate) application	139
Creating the default folder in Memory Stick media	142
Copying your CLIÉ handheld data to Memory Stick media	143
Copying data in Memory Stick media to your CLIÉ handheld	145
Deleting data in Memory Stick media	148
Using the MS Gate menus	150
How to read the online manual	151
Installing applications to/from Memory Stick media without using the MS Gate application	152
Chapter 5: Customizing your Sony CLIÉ Handheld (Preferences)	154
What you can do with Preferences	155
Changing the Buttons preferences	157
Assigning applications to buttons	157
Changing the full-screen pen stroke activities	158
Assigning applications to HotSync® buttons	159
Changing the Jog Dial™ navigator preferences	160
Setting the display format of the time, date, and numbers (Formats)	161
Selecting a region default	161
Selecting the time, date, and numbers formats	162
Setting the Date & Time preferences	163
Setting the date	163
Setting the time	164
Setting the time zone and daylight saving time	165
Setting the General preferences	166
Setting the automatic shut-off time	166
Setting sounds	167
Turning the vibrate alarm and LED alarm on or off	168
Turning the Beam Receive feature on or off	169
Entering owner information	170
Creating Graffiti® ShortCuts	171
Changing the Network preferences	173
Selecting a service	173
Entering a user name	174
Entering a password	174
Selecting a connection	175
Adding telephone settings	175
Creating additional service templates	176
Adding detailed information to a service template	178
Creating log in scripts	179
Using the Network preferences menus	182
Setting the High Resolution Assist function	183
Chapter 6: Additional information	184
Backing up data of your Sony CLIÉ Handheld	185
Backing up data to your computer through a HotSync® operation	185
Backing up all CLIÉ data to a Memory Stick® media (using the MS Backup application)	186
Backing up CLIÉ handheld data to a Memory Stick media using the MS Gate application	188
Using data of another Sony CLIÉ Handheld	190
Using the Palm™ Desktop for CLIÉ software to transfer data	190
Using Memory Stick® media to transfer data	192
Performing a HotSync® operation between your old CLIÉ handheld and the new Palm Desktop for CLIÉ software	194
Precautions	195
Notes on use	195
Battery considerations	196
Troubleshooting – Frequently Asked Questions	198
If you still cannot perform a HotSync® operation	211
Getting Help	212
Specifications	213
Limited Warranty Statement	214