Sony SPP-ID971 Operating Instructions - Page 41

Symptom, Remedy, Phone, Directory, Caller ID, Additional Information

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Phone Directory Caller ID Symptom Remedy You hear five short error beeps and cannot store a number in the Phone Directory. • Make sure you follow the procedure for storing the number correctly (pages 19). • Make sure the number (including the tone and pause digits) does not exceed 32 digits. Phone Directory dialing is incorrect. • Store the correct number (pages 19). The caller's name and/or phone number does not appear on the display. • Make sure you have subscribed to Caller ID service. • Caller ID service may not work when the phone is connected to a Private Branch Exchange (PBX). • The call is made through company which does not offer Caller ID service. "OUT OF AREA" will appear on the display. • The call was "blocked". "PRIVATE" will appear on the display. • You have answered the call while "** RINGING **" was displayed. Be sure to answer after the Caller ID data is displayed. The caller's name and/or • Make sure you have subscribed to "Caller ID with phone number does not appear Visual Call Waiting" service (page 35). on the display during call • Make sure nobody is talking with another phone on waiting. the same telephone line. You cannot dial the number from the Caller ID list. • Make sure you entered your home area code correctly (page 11). • You may need to change the number of digits of the phone number (page 33). • This function may not work when the phone is connected to a Private Branch Exchange (PBX). The memory match function does not work. • If the call is from an office which uses multiple lines, the phone number may not match the number you put in the memory. • If you have stored the phone number with an outside line access digit in the Phone Directory because the phone is connected to a Private Branch Exchange (PBX), the phone number will not match the Caller ID data. You cannot use visual massage waiting service. • Make sure you have subscribed to visual message waiting service (see page 36). • If you move or change your telephone company, reset this phone (see page 37). continued Additional Information Additional Information 41US

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Additional Information
Additional Information
41
US
Symptom
You hear five short error beeps
and cannot store a number in
the Phone Directory.
Phone Directory dialing is
incorrect.
The caller’s name and/or
phone number does not appear
on the display.
The caller’s name and/or
phone number does not
appear
on the display during call
waiting.
You cannot dial the number
from the Caller ID list.
The memory match function
does not work.
You cannot use visual massage
waiting
service.
Remedy
•
Make sure you follow the procedure for storing the
number correctly (pages 19).
•
Make sure the number (including the tone and pause
digits) does not exceed 32 digits.
•
Store the correct number (pages 19).
•
Make sure you have subscribed to Caller ID service.
•
Caller ID service may not work when the phone is
connected to a Private Branch Exchange (PBX).
•
The call is made through company which does not
offer Caller ID service. “OUT
OF
AREA” will appear
on the display.
•
The call was “blocked”. “PRIVATE” will appear on
the display.
•
You have answered the call while “
**
RINGING
**
”
was displayed. Be sure to answer after the Caller ID
data is displayed.
•
Make sure you have subscribed to “Caller ID with
Visual Call Waiting” service (page 35).
•
Make sure nobody is talking with another phone on
the same telephone line.
•
Make sure you entered your home area code correctly
(page 11).
•
You may need to change the number of digits of the
phone number (page 33).
•
This function may not work when the phone is
connected to a Private Branch Exchange (PBX).
•
If the call is from an office which uses multiple lines,
the phone number may not match the number you put
in the memory.
•
If you have stored the phone number with an outside
line access digit in the Phone Directory because the
phone is connected to a Private Branch Exchange
(PBX), the phone number will not match the Caller ID
data.
•
Make sure you have subscribed to visual message
waiting service (see page 36).
•
If you move or change your telephone company, reset
this phone (see page 37).
Phone
Directory
Caller ID
continued