Sony SRS-BTS50/BLUE Help Guide (Mobile version) (Printable PDF) - Page 91
For customers in Canada, If the approaches listed above fail to resolve the issue
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Help Guide Search Top > Troubleshooting > To deal with a trouble > What can I do to solve a problem? If the system does not function as expected, try the following steps to resolve the issue. 1. Find the symptoms of the issue in this manual, and try any corrective actions listed. [Details] 2. Connect the system to an AC outlet to charge the battery. [Details] You may be able to resolve some issues by charging the battery. 3. Press the RESET button of the system. [Details] 4. Initialize the system. This operation resets volume setting, etc. and deletes all pairing information. 5. Look up information on the issue on the customer support Web site. For customers in the U.S.A.: http://www.esupport.sony.com/ For customers in Canada: http://esupport.sony.com/CA/ 6. If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer. Initializing the system 1. When the system is on, while holding the VOL - button down, slide and hold the POWER/HOLD switch to POWER ON/OFF for more than 5 seconds to turn off the system. 91