Sony Xperia 10 Help Guide - Page 41

Restarting, resetting and repairing

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Updating your device wirelessly Use the Software update application to update your device software wirelessly. The updates you can download over a mobile network depend on your operator. It is recommended to use a Wi-Fi network instead of a mobile network to download new software so that you can avoid data traffic costs. To install a system update 1 Find and tap Settings > System > Advanced > Software update. 2 If a system update is available, tap UPDATE. 3 Restore the device when prompted. To set up automatic download of system updates 1 Find and tap Settings > System > Advanced > Software update. 2 Tap (Menu icon), then tap Settings > Auto update system. 3 Select the preferred option. To enable or disable automatic updates for applications 1 Find and tap Settings > System > Advanced > Software update. 2 Tap (Menu icon), then tap Settings > Auto update apps. 3 Select the preferred option. To update your device using a computer 1 Connect your device to the computer using a USB cable. 2 Make sure that the screen of your device is unlocked, and drag down the status bar, and then tap Android System next to (USB icon). 3 Tap Tap for more options, and then tap File Transfer. 4 Open Xperia Companion, if it is not automatically launched. 5 Make sure that the computer can access the internet. 6 Computer: If a new software update is detected, a pop-up window appears. Follow the on-screen instructions to run the relevant software updates. Note If you don't have the Xperia Companion software installed on the relevant computer, connect your device to the computer and follow the on-screen installation instructions. Make sure that you are using the USB Type-C cable that came with your device and that it is properly connected to the device and computer. Restarting, resetting and repairing You can force your device to restart or shut down if it stops responding or won't restart normally. No settings or personal data get deleted. You can also reset your device to its original factory settings. This action is sometimes necessary if your device stops functioning properly, but note that if you want to keep any important data, you should first back up this data to a memory card or other non-internal memory. For more information, see Backing up and synchronizing with a Google account on page 45. If your device fails to turn on or you want to reset your device's software, you can use Xperia Companion to repair your device. For more information on using Xperia Companion, see Xperia Companion web site https://support.sonymobile.com/ xperia-companion/. To restart your device Note Your device may fail to restart if the battery level is low. Connect your device to a charger and try restarting again. 41 Internet version. For personal use only.

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Updating your device wirelessly
Use the Software update application to update your device software wirelessly. The
updates you can download over a mobile network depend on your operator. It is
recommended to use a Wi-Fi network instead of a mobile network to download
new software so that you can avoid data traffic costs.
To install a system update
1
Find and tap
Settings
>
System
>
Advanced
>
Software update
.
2
If a system update is available, tap
UPDATE
.
3
Restore the device when prompted.
To set up automatic download of system updates
1
Find and tap
Settings
>
System
>
Advanced
>
Software update
.
2
Tap
(Menu icon), then tap
Settings
>
Auto update system
.
3
Select the preferred option.
To enable or disable automatic updates for applications
1
Find and tap
Settings
>
System
>
Advanced
>
Software update
.
2
Tap
(Menu icon), then tap
Settings
>
Auto update apps
.
3
Select the preferred option.
To update your device using a computer
1
Connect your device to the computer using a USB cable.
2
Make sure that the screen of your device is unlocked, and drag down the status
bar, and then tap
Android System
next to
(USB icon).
3
Tap
Tap for more options
, and then tap
File Transfer
.
4
Open Xperia Companion, if it is not automatically launched.
5
Make sure that the computer can access the internet.
6
Computer
: If a new software update is detected, a pop-up window appears.
Follow the on-screen instructions to run the relevant software updates.
Note
If you don’t have the Xperia Companion software installed on the relevant computer,
connect your device to the computer and follow the on-screen installation instructions.
Make sure that you are using the USB Type-C cable that came with your device and that it is
properly connected to the device and computer.
Restarting, resetting and repairing
You can force your device to restart or shut down if it stops responding or won't
restart normally. No settings or personal data get deleted.
You can also reset your device to its original factory settings. This action is
sometimes necessary if your device stops functioning properly, but note that if you
want to keep any important data, you should first back up this data to a memory
card or other non-internal memory. For more information, see
Backing up and
synchronizing with a Google account
on page 45.
If your device fails to turn on or you want to reset your device’s software, you can
use Xperia Companion to repair your device. For more information on using Xperia
Companion, see Xperia Companion web site
xperia-companion/
.
To restart your device
Note
Your device may fail to restart if the battery level is low. Connect your device to a charger
and try restarting again.
41
Internet version. For personal use only.