Toshiba 1000 S157 Toshiba Online User's Guide (Windows XP) for Satellite 1000/ - Page 211
If you need further assistance, Before you call, Contacting Toshiba
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211 If Something Goes Wrong If you need further assistance If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you call Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before contacting Toshiba: ❖ Review the troubleshooting information in your Windows® XP documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. 1 Start with accessing Toshiba on the Internet using any Internet browser by typing pcsupport.toshiba.com 2 Next, try one of Toshiba's online services. The Toshiba Forum can be accessed through CompuServe® by typing: go toshiba.