Toshiba MV19N2 User Manual - Page 46

Problem and Troubleshooting Guide

Page 46 highlights

PROBLEM AND TROUBLESHOOTING GUIDE Check the following chart before requesting service. SYMPTOM CAUSE POSSIBLE SOLUTION PAGE POWER No power. The AC power cord is not connected. Connect the AC power cord to the AC outlet. 7 Although the power is on, Cassette is not inserted. Insert a video cassette. 29 the TV/VCR does not operate. TIMER REC buttons is depressed. Press the TIMER REC buttons. 39 TV BROADCAST RECEPTION Poor or no picture. TV station experiencing problems. Picture control is not adjusted. Possible local interference. Poor or no color. Antenna (CATV) connector is not connected or possible local interference. TV station experiencing problems. Picture control is not adjusted. Possible local interference. Picture wobbles or drifts. No CATV reception. No reception above channel 13. Poor or no sound. Antenna (CATV) connector is not connected or possible local interference. TV station experiencing problems. Antenna (CATV) connector is not connected or possible local interference. Cable TV channel is scrambled. CATV connector is not connected. TV/CATV Mode menu option is set to the TV mode. Cable TV service interrupted. TV/CATV Mode menu option is not set to the appropriate mode. UHF antenna is not connected. TV station experiencing problems. Antenna (CATV) connector is not connected or possible local interference. Possible local interference. MUTE button is depressed. Try another channel. Check picture control adjustments. Check for source of reception disturbance. Check CATV connection or VHF/ UHF antenna, reposition or rotate antenna. Try another channel. Check picture control adjustments. Check for source of reception disturbance. Check CATV connection or VHF/ UHF antenna, reposition or rotate antenna. Try another channel. Check CATV connection or VHF/ UHF antenna, reposition or rotate antenna. Try another channel. Check all CATV connections. Set the TV/CATV Menu option to the CATV mode. Contact your Cable TV company. Make sure TV/CATV menu option is in the appropriate mode. Check UHF antenna. Try another channel. Check CATV connection or VHF/ UHF antenna, reposition or rotate antenna. Check for source of reception disturbance. Check that MUTE button has not been pressed. 18 27, 28 46 11, 13 18 27, 28 46 11, 13 18 11, 13 18 13 22 13 22 11 18 11, 13 46 19 44

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44
Press the TIMER REC buttons.
Check the following chart before requesting service.
PROBLEM AND TROUBLESHOOTING GUIDE
Try another channel.
Check picture control adjustments.
Check for source of reception
disturbance.
Check CATV connection or VHF/
UHF antenna, reposition or rotate
antenna.
Try another channel.
Check picture control adjustments.
Check for source of reception
disturbance.
Check CATV connection or VHF/
UHF antenna, reposition or rotate
antenna.
Try another channel.
Check CATV connection or VHF/
UHF antenna, reposition or rotate
antenna.
Try another channel.
Check all CATV connections.
Set the TV/CATV Menu option to
the CATV mode.
Contact your Cable TV company.
Make sure TV/CATV menu option is
in the appropriate mode.
Check UHF antenna.
Try another channel.
Check CATV connection or VHF/
UHF antenna, reposition or rotate
antenna.
Check for source of reception
disturbance.
Check that MUTE button has not
been pressed.
TV station experiencing problems.
Picture control is not adjusted.
Possible local interference.
Antenna (CATV) connector is not
connected or possible local
interference.
TV station experiencing problems.
Picture control is not adjusted.
Possible local interference.
Antenna (CATV) connector is not
connected or possible local
interference.
TV station experiencing problems.
Antenna (CATV) connector is not
connected or possible local
interference.
Cable TV channel is scrambled.
CATV connector is not connected.
TV/CATV Mode menu option is set to
the TV mode.
Cable TV service interrupted.
TV/CATV Mode menu option is not
set to the appropriate mode.
UHF antenna is not connected.
TV station experiencing problems.
Antenna (CATV) connector is not
connected or possible local
interference.
Possible local interference.
MUTE button is depressed.
Poor or no sound.
No reception above
channel 13.
No CATV reception.
Picture wobbles or drifts.
Poor or no color.
Poor or no picture.
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46
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19
The AC power cord is not connected.
Connect the AC power cord to the
AC outlet.
No power.
7
POWER
TV BROADCAST RECEPTION
SYMPTOM
CAUSE
POSSIBLE SOLUTION
PAGE
29
39
Although the power is on,
the TV/VCR does not
operate.
18
27, 28
11, 13
18
27, 28
11, 13
18
11, 13
18
13
22
13
22
11, 13
18
11
Insert a video cassette.
TIMER REC buttons is depressed.
Cassette is not inserted.