Toshiba Portege 4000 User Guide - Page 213
A blank screen appears while watching a DVD-ROM movie, or title., Start, Settings, Control, Panel
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213 If Something Goes Wrong DVD operating problems Click Start, Settings, Control Panel, and double-click Display. Click on the Settings tab and check the Color Palette. It should be set to High Color (16-bit). If it is not set to High Color, change the settings to 16-bit color and click OK. 5 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 6 Verify that your computer recognizes your DVD-ROM drive. To do this: Double-click the My Computer icon on the desktop. The DVD-ROM drive should appear in the list. 7 See "Checking device properties" on page 195 for instructions on using Device Manager to view the DVDROM properties. 8 Check the Toshiba Web site for new information on DVDROM drives and their operation. A blank screen appears while watching a DVD-ROM movie or title. Disable the Shut off Monitor feature in the Display Properties using the following steps: 1 Click the secondary mouse button on a blank area of the desktop. 2 Click Properties. 3 Click the Screen Saver tab. 4 Deselect Shut off Monitor.