Toshiba SD-C67HTSU Owners Manual - Page 41

Troubleshooting Check the following guide for the possible cause of a problem before contacting service. Symptom No power. Cause • The power cord is disconnected. Correction • Plug the power cord securely into the wall outlet. The power is on, but the DVD Home Theater System does not work. No picture. The resolution (720p, 1080i) does not work with the analog video connections (VIDEO OUT & S-VIDEO) (See page 12). There is no sound or only a very low-level sound is heard. The playback picture is poor. The DVD Home Theater System does not start playback. • No disc is inserted. • The TV is not set to receive DVD signal output. • The video cable is not connected securely. • The connected TV power is turned off. • The audio cables are not connected securely. • The audio connecting cable is damaged. • The speaker cables are not connected securely. • The disc is dirty. • No disc is inserted. • An unplayable disc is inserted. • The disc is placed upside down. • Insert a disc. (Check that the DVD or, audio CD indicator in the DVD display is lit.) • Select the appropriate video input mode on the TV so the picture from the DVD Home Theater System appears on the TV screen. • Connect the video cable into the jacks securely. • Turn on the TV. • Connect the audio cable into the jacks securely. • Replace it with new one. • Be sure to match the speaker cable to the appropriate terminal. • Clean the disc. • Insert a disc. (Check that the DVD, or audio CD indicator in the DVD display is lit.) • Insert a playable disc. (Check the disc type, colour system and Regional code.) • Place the disc with the playback side down. • The disc is not placed within the guide. • Place the disc on the disc tray correctly inside the guide. • The disc is dirty. • A menu is on the TV screen. • Clean the disc. • Press the SETUP button to turn off the menu screen. • The Rating level is set. • Cancel the Rating function or change the rating level. Loud hum or noise is • The disc is dirty. • Clean the disc. heard. • The speakers and components are connected poorly. • Connect the speakers and components securely. • The DVD Home Theater System is located too close to the TV. • Move your TV away from the audio components. REFERENCE 41