Toshiba SD-K741SU Owners Manual - Page 64

efore Calling Service Personnel

Page 64 highlights

Others Before Calling Service Personnel Check the following guide for the possible cause of a problem before contacting service. Symptoms and correction Symptom No power. The DVD video player turned off by itself. No picture. Cause Correction The power plug is disconnected. Connect the power plug securely into the wall outlet. The automatic power off function turned the unit off. Press the PLAY button. The TV is not set to receive DVD signal Select the appropriate video input mode output. on the TV so the picture from the DVD video player appears on the TV screen. No sound. The playback picture has occasional distortion. Brightess is unstable or noises are present in the playback pictures. The DVD video player does not start playback. Playback does not follow the course of the disc's program. Buttons do not work. The remote control does not work properly. The video cable is not connected correctly. The equipment connected with the audio cable is not set to receive DVD signal output. The audio cable is not connected correctly. The audio receiver or TV is turned off. The setting of output sound format is incorrect. Connect the video cable correctly into the appropriate jacks. Select the correct input mode of the audio receiver so you can listen to the sound from the DVD video player. Connect the audio cable correctly into the appropriate jacks. Turn on the equipment connected with the audio cable. Select the proper audio setting. The disc is dirty. It is in fast forward or fast reverse playback. The effect of copy protection. Eject the disc and clean it. Sometimes a small amount of picture distortion may appear. This is not a malfunction. Connect the DVD video player directly to the TV. Avoid connecting the DVD video player to a VCR or TV/VCR combination No disc is inserted. An unplayable disc is inserted. The disc is placed upside down. The disc is not placed within the guide. The disc is dirty. The parental lock function is set. Insert a disc. Insert a playable disc. (Check the disc type and color system.) Place the disc with playback side down. Place the disc correctly inside the guide on the disc tray. Clean the disc. Cancel the parental lock function or change the parental lock level. It is in the mode of repeat playback, memeory playback, etc. These opeations may prevent a proper progress of the contents. Power supply fluctuations or other abnormalities such as static electricity may interrupt correct operations. Press and hold the ON/STANDBY button on the front panel for more than about 3 seconds. The DVD video player turns off. Press the button again to turn it on. If the buttons still do not work, disconnect the power plug and insert it into the wall outlet again. The remote control is not pointed at the Point the remote control at the remote remote sensor of the DVD video player. sensor of the DVD video player. The remote control is too far from the DVD video player. Operate the remote control within about 7 m. The batteries in the remote control are Replace the batteries with new ones. exhausted. Page 18 24 24 18,19 24 18-22 24 42, 56, 60 8 - 18 24 10 24 24 9 56, 60, 61 - 15 15 15 64

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64
efore Calling Service Personnel
Check the following guide for the possible cause of a problem before contacting service.
Symptom
Cause
Correction
Page
No power.
The power plug is disconnected.
Connect the power plug securely into
the wall outlet.
18
The DVD video player turned
off by itself.
The automatic power off function
turned the unit off.
Press the PLAY button.
24
No picture.
The TV is not set to receive DVD signal
output.
Select the appropriate video input mode
on the TV so the picture from the DVD
video player appears on the TV screen.
24
The video cable is not connected
correctly.
Connect the video cable correctly into
the appropriate jacks.
18,19
No sound.
The equipment connected with the
audio cable is not set to receive DVD
signal output.
Select the correct input mode of the
audio receiver so you can listen to the
sound from the DVD video player.
24
The audio cable is not connected
correctly.
Connect the audio cable correctly into
the appropriate jacks.
18-22
The audio receiver or TV is turned off.
Turn on the equipment connected with
the audio cable.
24
The setting of output sound format is
incorrect.
Select the proper audio setting.
42, 56,
60
The playback picture has
occasional distortion.
The disc is dirty.
Eject the disc and clean it.
8
It is in fast forward or fast reverse
playback.
Sometimes a small amount of picture
distortion may appear. This is not a
malfunction.
-
Brightess is unstable or
noises are present in the
playback pictures.
The effect of copy protection.
Connect the DVD video player directly to
the TV. Avoid connecting the DVD video
player to a VCR or TV/VCR combination
18
The DVD video player does
not start playback.
No disc is inserted.
Insert a disc.
24
An unplayable disc is inserted.
Insert a playable disc. (Check the disc
type and color system.)
10
The disc is placed upside down.
Place the disc with playback side down.
24
The disc is not placed within the guide.
Place the disc correctly inside the guide
on the disc tray.
24
The disc is dirty.
Clean the disc.
9
The parental lock function is set.
Cancel the parental lock function or
change the parental lock level.
56, 60,
61
Playback does not follow the
course of the disc’s program.
It is in the mode of repeat playback,
memeory playback, etc.
These opeations may prevent a proper
progress of the contents.
-
Buttons do not work.
Power supply fluctuations or other
abnormalities such as static electricity
may interrupt correct operations.
Press and hold the ON/STANDBY
button on the front panel for more than
about 3 seconds. The DVD video player
turns off. Press the button again to turn
it on. If the buttons still do not work,
disconnect the power plug and insert it
into the wall outlet again.
-
The remote control does not
work properly.
The remote control is not pointed at the
remote sensor of the DVD video player.
Point the remote control at the remote
sensor of the DVD video player.
15
The remote control is too far from the
DVD video player.
Operate the remote control within about
7 m.
15
The batteries in the remote control are
exhausted.
Replace the batteries with new ones.
15
Others