Toshiba SDP5000 User Manual - Page 80

Before Calling Service Personnel

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Others Before Calling Service Personnel Check the following guide for the possible cause of a problem before contacting service. Symptoms and correction Symptom No power. The LCD turned off by itself. No sound. The playback picture has occasional distortion. The player does not start playback. Cause • The AC adapter or power plug is disconnected. • The automatic LCD off function turned the LCD off. • The equipment connected via the audio/ video cable is not set to receive DVD signal output. • The volume is too low. • The audio receiver is turned off. • The setting of output sound format is incorrect. • The disc is dirty. • Player is in fast forward or fast reverse mode. • The main unit was moved or given a shock. • The disc is not set firmly. • No disc is inserted. • An unplayable disc is inserted. • The disc is inserted upside down. • The disc is not inserted securely. Correction • Connect the AC adapter or power plug securely. • Press any button. Page 16 21 • Select the correct input mode of the 71 audio receiver so you can listen to the sound from the unit. • Adjust the volume by turning the volume 20 control. • Turn on the equipment connected with the audio/video cable. 71 - 76 • Select the proper audio setting. 56, 62 65 • Eject the disc and clean it. 8 • Sometimes a small amount of picture - distortion may appear. This is not a malfunction. • Vibrating or shaking the unit during - playback may produce distortion. This is not a malfunction. If not restored to usual status, stop playback and start again. • Remove the disc and set it again. 34 • Insert a disc. 34 • Insert a playable disc. (Check the disc 9 type, color system and region number.) • Insert the disc with the playback side 34 down. • Insert the disc securely in the disc holder. 34 • The disc is dirty. • Clean the disc. 8 • The parental lock function is set. • Cancel the parental lock function or 66 change the parental lock level. Playback does not follow the • It is in the repeat playback mode, memory • These operations may prevent a proper - course of the disc's program. playback, etc. progression of the contents. Buttons do not work. • Power supply fluctuations or other • Turn the power on or off with the POWER - abnormalities such as static electricity may switch. Or disconnect the power plug and interrupt correct operation. insert it into the wall outlet again. 80

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80
Others
Before Calling Service Personnel
Check the following guide for the possible cause of a problem before contacting service.
Symptom
No power.
The LCD turned off by itself.
No sound.
The playback picture has
occasional distortion.
The player does not start
playback.
Playback does not follow the
course of the disc
’
s program.
Buttons do not work.
Cause
•
The AC adapter or power plug is
disconnected.
•
The automatic LCD off function turned the
LCD off.
•
The equipment connected via the audio/
video cable is not set to receive DVD
signal output.
•
The volume is too low.
•
The audio receiver is turned off.
•
The setting of output sound format is
incorrect.
•
The disc is dirty.
•
Player is in fast forward or fast reverse
mode.
•
The main unit was moved or given a
shock.
•
The disc is not set firmly.
•
No disc is inserted.
•
An unplayable disc is inserted.
•
The disc is inserted upside down.
•
The disc is not inserted securely.
•
The disc is dirty.
•
The parental lock function is set.
•
It is in the repeat playback mode, memory
playback, etc.
•
Power supply fluctuations or other
abnormalities such as static electricity may
interrupt correct operation.
Correction
•
Connect the AC adapter or power plug
securely.
•
Press any button.
•
Select the correct input mode of the
audio receiver so you can listen to the
sound from the unit.
•
Adjust the volume by turning the volume
control.
•
Turn on the equipment connected with
the audio/video cable.
•
Select the proper audio setting.
•
Eject the disc and clean it.
•
Sometimes a small amount of picture
distortion may appear. This is not a
malfunction.
•
Vibrating or shaking the unit during
playback may produce distortion. This is
not a malfunction. If not restored to usual
status, stop playback and start again.
•
Remove the disc and set it again.
•
Insert a disc.
•
Insert a playable disc. (Check the disc
type, color system and region number.)
•
Insert the disc with the playback side
down.
•
Insert the disc securely in the disc holder.
•
Clean the disc.
•
Cancel the parental lock function or
change the parental lock level.
•
These operations may prevent a proper
progression of the contents.
•
Turn the power on or off with the POWER
switch. Or disconnect the power plug and
insert it into the wall outlet again.
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16
21
71
20
71
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76
56, 62
65
8
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34
34
9
34
34
8
66
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Symptoms and correction