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Toshiba Satellite C55T-C5328 Satellite/Satellite Pro CL40/C40/C50/C70-C Series - Page 129

Optical disc drive problems, not run properly, refer to its documentation and check

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129 If Something Goes Wrong Optical disc drive problems 7 Even if you do not need to scan the drive for errors you can scan by clicking or touching Scan drive. Error-checking tests and repairs the storage drive. Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented. Run Disk Defragmenter. To do this: 1 In the Search field, type Defragment. 2 Click or touch Defragment and Optimize your Drives. 3 From the Optimize Drives menu click or touch the drive you wish to defragment. 4 Click or touch the Optimize button. The system will display the status as it optimizes and defragments the drive. Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Optical disc drive problems You cannot access a disc in the drive. If the optical disc drive is an external drive, make sure the two USB cables or the AC adaptor cable are properly connected to the computer and refer to the documentation that came with your drive. Make sure the tray that holds the optical disc is closed properly. Press gently until it clicks into place. Open the tray and remove the disc. Make sure the tray is clean. Any dirt or foreign object can interfere with the laser beam.

Section	Page
Satellite®/Satellite Pro® CL40/C40/C50/C70-C Series User’s Guide	1
Contents	19
Introduction	25
This guide	27
Safety icons	28
Other icons used	28
Your computer’s features and specifications	29
Documentation	29
Service options	29
Chapter 1: Getting Started	30
Selecting a place to work	30
Setting up a work environment	30
Keeping yourself comfortable	31
Computer user comfort recommendations	31
Good Working Posture	31
Using the notebook with an external keyboard, mouse or monitor	32
Typing style	33
Taking breaks and varying tasks	34
Mobile computing tips	34
Transporting the notebook	34
Seeking additional help	35
Check list	35
Precautions	36
Important information on your computer’s cooling fan	38
Setting up your computer	38
Adding memory	39
Connecting to a power source	39
Charging the main battery	41
Using the computer for the first time	41
Initial setup	41
Using the Start menu	42
Registering your computer with Toshiba	43
To Shut down your computer	43
To Restart your computer	44
To place your computer in Sleep mode	44
Adding optional external devices	45
Recovering the Internal Storage Drive	45
Creating a recovery drive	46
Restoring from a recovery drive	47
Reset your PC	48
Installing drivers and applications	50
Using the touchpad	51
Adjusting touchpad settings	53
Disabling or enabling the touchpad	54
Connecting an external device	54
Using external display devices	55
Selecting video cables	55
Connecting an HDMI-compatible television or display device	55
Directing the display output when you turn on the computer	56
Adjusting the quality of the external display	57
Customizing your computer’s settings	57
Caring for your computer	57
Cleaning the computer	58
Moving the computer	58
Using a computer lock	58
Chapter 2: Learning the Basics	60
Computing tips	60
Using the keyboard	62
Print screen	62
Function keys	63
Special Windows keys	63
Touch screen	63
Touch screen navigation	63
Mouse properties	65
Starting an app	65
Saving your work	66
Backing up your work	66
Using the optical disc drive	67
Optical disc drive components	68
Media control buttons	69
Inserting an optical disc	69
Playing optical media	70
Recording optical media	70
Removing a disc with the computer on	71
Removing a disc with the computer off	71
Toshiba’s online resources	72
Chapter 3: Mobile Computing	73
Toshiba’s energy-saver design	73
Running the computer on battery power	73
Battery Notice	74
Power management	75
Charging batteries	75
Charging the RTC battery	76
Monitoring battery power	77
Determining remaining battery power	78
What to do when the main battery runs low	79
Setting battery notifications	79
Conserving battery power	80
Power Plans	81
Using the eco power plan	82
Changing the main battery	83
Removing the battery from the computer	83
Inserting a charged battery	85
Taking care of your battery	86
Safety precautions	86
Maintaining your battery	86
Disposing of used batteries	87
Traveling tips	88
Chapter 4: Exploring Your Computer’s Features	89
Exploring the desktop	89
Finding your way around the desktop	90
Windows Store	94
Setting up for communications	94
Connecting your computer to a network	96
Exploring audio features	96
Recording sounds	96
Using external speakers or headphones	97
Using the Web Camera	98
Using the Memory card reader	99
Inserting memory media	99
Removing memory media	100
Chapter 5: Utilities	101
eco Utility	102
Password Utility	103
Using a supervisor password	103
Using a user password	105
Deleting a user password	107
System Settings	108
Service Station	110
TOSHIBA Application Installer	111
Display Utility	112
Chapter 6: If Something Goes Wrong	113
Problems that are easy to fix	113
Problems when you turn on the computer	114
The Windows operating system is not working	116
Using Startup options to fix problems	117
Internet problems	119
Power and the batteries	119
Keyboard help	121
Perform a complete power cycle	121
Uninstall the keyboard driver	121
Download the latest keyboard driver	122
Perform a system restore	123
Clean the keyboard	123
Touchpad help	123
Disable then enable the touchpad	123
Install an external mouse	124
Perform a complete power cycle	124
Uninstall the touchpad driver	124
Download the latest touchpad driver	125
Perform a system restore	126
Adjust the touchpad properties	126
Display problems	126
Disk or storage drive problems	128
Error-checking	128
Optical disc drive problems	129
Web Camera help	131
Testing your internal Web Camera	131
Uninstall the Web Camera driver	131
Perform a system restore	132
Check for problems with third party applications	133
System Recovery	133
Sound help	133
Use the Sound troubleshooter	133
Check and set default speakers	134
Uninstall the audio driver	135
Download the latest sound driver	136
Perform a system restore	136
Printer problems	137
Wireless networking problems	138
Connecting to the Internet	139
Using a wireless connection	140
Troubleshooting an Internet connection – Verify network status	140
Troubleshooting an Internet connection – Verify hardware	141
Uninstall the network adapter driver	141
Troubleshooting an Internet connection – How to verify TCP/IP	142
Downloading drivers and updates	144
Using Toshiba Service Station	144
Manually download and install drivers and updates	144
How to determine the correct drivers to download	145
DVD operating problems	146
Develop good computing habits	147
Data and system configuration backup in the Windows operating system	148
Additional help	152
If you need further assistance	152
Contacting Toshiba	152
Other Toshiba Internet Web sites	153
Toshiba’s worldwide offices	153
Appendix A: TOSHIBA Function Keys	155
Functions	155
Cortana	156
Display brightness	156
Output (Display switch)	157
Disabling or enabling the touchpad	158
Media buttons	158
Volume Mute	158
Disabling or enabling wireless devices	159
Zoom In/Out	159
Zoom (Display resolution)	159
Appendix B: Power Cord/Cable Connectors	160
Glossary	161
A	163
B	163
C	165
D	166
E	167
F	168
G	168
H	168
I	169
K	169
L	169
M	170
N	171
O	171
P	171
R	172
S	173
T	174
U	174
W	174