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Toshiba Satellite Pro L670 PSK3FC-03F01L Users Manual Canada; English - Page 176

eSATA device, Additional memory module, Problem, Procedure, Power

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Troubleshooting eSATA device In addition to the information in this section, please also refer to the documentation supplied with your eSATA device. Problem Procedure eSATA device does not work Remove the eSATA device from the computer and then reconnect it to a free port it in order to ensure it is firmly attached. A connected eSATA device may not be recognized if it is connected to the computer's eSATA/USB combo port while the computer is in Sleep Mode or Hibernation Mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on. Ensure that any required eSATA device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Additional memory module Please also refer to Chapter 3, Hardware, Utilities and Options, for further information on installing and removing memory modules. Problem Procedure If there is a memory In the event the Power indicator flashes when malfunction, the Power the computer is turned on, you should first check indicator will repeatedly that the installed memory module(s) are flash (on for 0.5 compatible with the computer. If there is an error seconds, off for 0.5 with a compatible memory module, there is a seconds) in the possibility the memory module is damaged. following patterns; If there is an error in only Slot A: orange If you determine that an incompatible module has been installed, you should follow the steps as detailed below: twice, then green once. If there is an error in 1. Turn off the computer. only Slot B: orange 2. Disconnect the AC adaptor and all peripheral once, then green twice. devices. If there are errors in 3. Remove the battery pack. both Slot A and Slot B: 4. Remove the incompatible memory module. orange twice, then green twice. 5. Install the battery and/or connect the AC adaptor. 6. Turn on the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 8-17

Section	Page
Copyright	6
Disclaimer	6
Trademarks	6
FCC information	7
EU Declaration of Conformity	8
CE compliance	8
Working environment	9
REACH - Compliance Statement	9
Following information is only for Turkey:	10
VCCI Class B Information	10
Canadian regulatory information (Canada only)	10
Modem warning notice	10
Japan regulations	11
Instructions for IC CS-03 certified equipment	14
Notes for Users in Australia and New Zealand	15
Following information is only valid for EU-member States:	18
Disposing of the computer and the computer's batteries	19
Optical disc drive safety instructions	20
International precautions	25
Preface	27
Conventions	27
General Precautions	30
Provide adequate ventilation	30
Creating a computer-friendly environment	31
Stress injury	31
Heat injury	31
Pressure or impact damage	32
Mobile phones	32
Instruction Manual for Safety and Comfort	32
Chapter 1	33
Getting Started	33
Equipment checklist	33
Getting Started	35
System Recovery Options	44
System Recovery	45
Chapter 2	48
The Grand Tour	48
Front with the display closed	48
Left side	49
Right side	52
Back	53
Underside	54
Front with the display open	56
Indicators	58
Optical disc drives	60
AC adaptor	64
Chapter 3	65
Hardware, Utilities and Options	65
Hardware	65
Special features	72
TOSHIBA Value Added Package	75
Utilities and Applications	76
Optional devices	80
Bridge media slot	80
Optional accessories	96
Chapter 4	97
Operating Basics	97
Web Camera	98
Using TOSHIBA Web Camera Application	99
Using the TOSHIBA Face Recognition	100
Using optical disc drives	103
Writing CD/DVD/BDs on DVD Super Multi drives, BD Writer drives or BD Combo drives	107
Media care	123
Sound System	124
Modem	127
Wireless communications	130
LAN	133
Computer Handling	135
Heat dispersal	136
Chapter 5	137
The Keyboard	137
Typewriter keys	137
Function keys: F1 … F12	138
Soft keys: FN key combinations	138
Hot keys	138
Windows special keys	141
Generating ASCII characters	141
Chapter 6	142
Power and Power-Up Modes	142
Power conditions	142
Monitoring of power condition	143
Battery	144
TOSHIBA Password Utility	152
Power-up modes	153
Panel power on/off	153
System automatic Sleep/Hibernation	154
Chapter 7	155
HW Setup	155
Accessing HW Setup	155
HW Setup window	155
Chapter 8	160
Troubleshooting	160
Problem solving process	160
Hardware and system checklist	162
TOSHIBA support	181
Appendix A	183
Specifications	183
Physical Dimensions	183
Environmental Requirements	183
Appendix B	186
Display Controller and Video mode	186
Display controller	186
Video mode	186
Appendix C	187
Wireless LAN	187
Card Specifications	187
Radio Characteristics	188
Supported Frequency Sub-bands	189
Appendix D	192
Bluetooth wireless technology Interoperability	192
Bluetooth wireless technology and your Health	193
Regulatory statements	193
Using Bluetooth Adaptor from TOSHIBA equipment in Japan	195
Appendix E	197
AC Power Cord and Connectors	197
Certification agencies	197
Appendix F	199
TOSHIBA PC Health Monitor	199
Starting the TOSHIBA PC Health Monitor	200
Appendix G	201
Legal Footnotes	201
Non-applicable Icons*1	201
CPU*2	201
Memory (Main System)*3	202
Battery Life*4	203
Hard Disk Drive (HDD) Capacity*5	203
LCD*6	203
Graphics Processor Unit (\	203
Wireless LAN*8	204
Copy Protection*9	204
Glossary	205

Match case Limit results 1 per page

User’s Manual

8-17

Troubleshooting

eSATA device

In addition to the information in this section, please also refer to the

documentation supplied with your eSATA device.

Additional memory module

Please also refer to Chapter 3,

Hardware, Utilities and Options

, for further

information on installing and removing memory modules.

Problem

Procedure

eSATA device does

not work

Remove the eSATA device from the computer

and then reconnect it to a free port it in order to

ensure it is firmly attached.

A connected eSATA device may not be

recognized if it is connected to the computer's

eSATA/USB combo port while the computer is in

Sleep Mode or Hibernation Mode. If this occurs,

disconnect the eSATA device and then reconnect

the device while the computer is turned on.

Ensure that any required eSATA device drivers

are properly installed - to achieve this you should

refer to both the device documentation and the

operating system documentation.

If you are still unable to resolve the problem,

contact your reseller, dealer or service provider.

Problem

Procedure

If there is a memory

malfunction, the

Power

indicator will repeatedly

flash (on for 0.5

seconds, off for 0.5

seconds) in the

following patterns;

If there is an error in

only Slot A: orange

twice, then green once.

If there is an error in

only Slot B: orange

once, then green twice.

If there are errors in

both Slot A and Slot B:

orange twice, then

green twice.

In the event the

Power

indicator flashes when

the computer is turned on, you should first check

that the installed memory module(s) are

compatible with the computer. If there is an error

with a compatible memory module, there is a

possibility the memory module is damaged.

If you determine that an incompatible module has

been installed, you should follow the steps as

detailed below:

Turn off the computer.

Disconnect the AC adaptor and all peripheral

devices.

Remove the battery pack.

Remove the incompatible memory module.

Install the battery and/or connect the AC

adaptor.

Turn on the computer.

If you are still unable to resolve the problem,

contact your reseller, dealer or service provider.