Toshiba Tecra A3 User Guide
Toshiba Tecra A3 Manual
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- Toshiba Tecra A3 | User Guide - Page 1
Tecra® A3 Series User's Guide If you need assistance, use one of the following: ❖ Toshiba's Support Website pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If - Toshiba Tecra A3 | User Guide - Page 2
: Tecra A3 Series ReWritable CD/DVD Drives The computer system you purchased may include a ReWritable CD and/or DVD drive(s), among the most advanced data storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user - Toshiba Tecra A3 | User Guide - Page 3
"Critical applications" means life support systems, medical applications, connections not installed and used in accordance with the instructions, it may cause harmful interference to radio Toshiba or parties authorized by Toshiba could void the user's authority to operate the equipment - Toshiba Tecra A3 | User Guide - Page 4
. Contact either: ❖ Toshiba's Support Website at pcsupport.toshiba.com ❖ Or call the Toshiba Global Support Centre: Within the United and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements adopted by - Toshiba Tecra A3 | User Guide - Page 5
representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is - Toshiba Tecra A3 | User Guide - Page 6
to the fax software instructions installed on this computer network prevent degradation of service in some situations. user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power appropriate. 2 The user manual of analog equipment - Toshiba Tecra A3 | User Guide - Page 7
, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off your Bluetooth™ or Wireless LAN device. Please contact Toshiba PC product support on Web site http://www.toshibaeurope.com - Toshiba Tecra A3 | User Guide - Page 8
services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions as described in the user - Toshiba Tecra A3 | User Guide - Page 9
specifications were met. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 GHz to Hereby, TOSHIBA Corp. Digital Media Network Company - Toshiba Tecra A3 | User Guide - Page 10
Radio LAN device in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Bij deze TOSHIBA Corp. Digital Media Network Company dat deze Radio LAN device voldoet aan de essentiële eisen en aan de overige relevante bepalingen van Richtlijn 1999/5/EC - Toshiba Tecra A3 | User Guide - Page 11
disposiciones aplicables o exigibles de la Directiva 1999/5/CE. TOSHIBA Corp. Digital Media Network Company declara que este Radio LAN device está conforme the responsibility of the user. Caution: Exposure to Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless LAN Mini PCI - Toshiba Tecra A3 | User Guide - Page 12
indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and - Toshiba Tecra A3 | User Guide - Page 13
2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-13-1100 belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law - Toshiba Tecra A3 | User Guide - Page 14
03GZDA0017 The following restrictions apply: ❖ Do not disassemble or modify the device. ❖ Do not install the embedded wireless module into other device. ❖ 5.17 GHz to Regions for use for the Atheros AR5BMB-43/44 Mini PCI Wireless network adapter This equipment is approved to the radio standard by the - Toshiba Tecra A3 | User Guide - Page 15
15 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is - Toshiba Tecra A3 | User Guide - Page 16
. If operation is occurring outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any - Toshiba Tecra A3 | User Guide - Page 17
feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Approved Countries/Regions for use - Toshiba Tecra A3 | User Guide - Page 18
UK Belgium Finland Greece Liechtenstein New Zealand Sweden USA Turbo Mode (5 GHz) Canada USA Approved Countries/Regions for use for the Intel® PRO/ Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table. Do not use - Toshiba Tecra A3 | User Guide - Page 19
are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group. ❖ Logo certification - Toshiba Tecra A3 | User Guide - Page 20
experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth™ or Wireless LAN. Please contact Toshiba PC product support on Web site http://www.toshiba-europe.com/computers/tnt - Toshiba Tecra A3 | User Guide - Page 21
who continually review and interpret the extensive research literature. In some situations or environments, the use of Bluetooth wireless technology services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific - Toshiba Tecra A3 | User Guide - Page 22
The radiated output power of the Bluetooth™ Card from TOSHIBA is far below TOSHIBA in such a manner that human contact during normal operation is minimized. NOTE Changes or modifications made to this equipment not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user - Toshiba Tecra A3 | User Guide - Page 23
Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design. Any use of low power radio frequency electric machinery shall not affect - Toshiba Tecra A3 | User Guide - Page 24
low-power data communication system radio station stipulated in the Radio Law of Japan. The Name of the radio equipment: EYXF2CS TELECOM ENGINEERING CENTER Approval Number: 01NYDA1305 The following restrictions apply: ❖ Do not disassemble or modify the device. ❖ Do not install the embedded wireless - Toshiba Tecra A3 | User Guide - Page 25
ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Never attempt to disassemble, adjust or repair a CD/DVD drive, CD-RW drive, Multi-drive or any other optical drive. You could damage the drive. You would also be exposed to laser light - Toshiba Tecra A3 | User Guide - Page 26
The information contained in this manual, including but not limited to any product specifications, is subject to change without notice. TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED - Toshiba Tecra A3 | User Guide - Page 27
Tecra are registered trademarks, and FreedomWare and SmartMedia are trademarks, of Toshiba America Information Systems, Inc. and/ or Toshiba Corporation. Microsoft and Windows Toshiba under license from Dolby Laboratories/ Dolby and the double-D symbol are trademarks of Dolby Laboratories. TouchPad - Toshiba Tecra A3 | User Guide - Page 28
Contents Introduction 36 This guide 37 Safety icons 38 Other icons used 39 Other documentation 39 Service options 40 Chapter 1: Getting Started 41 49 Registering your computer with Toshiba 50 Setting up other devices 50 Connecting to a power source 50 Charging the main battery 53 28 - Toshiba Tecra A3 | User Guide - Page 29
display panel 54 Your computer's features and specifications ....55 Turning on the power 55 Adding memory 56 Installing a memory module 57 Removing a memory module 60 Hard Drive Recovery Utilities 62 Creating Recovery CDs/DVDs 63 Hard Disk Drive Recovery using the recovery partition 65 Hard - Toshiba Tecra A3 | User Guide - Page 30
, Fn, and Alt keys 84 Function keys 84 Windows special keys 85 Overlay keys 85 Using the overlay to Printing your work 92 Using the DVD-ROM or multi-function drive...........93 Inserting a compact disc 95 Removing a disc with the 102 Powering down the computer 103 Using Turn Off - Toshiba Tecra A3 | User Guide - Page 31
111 Toshiba's energy-saver design 111 Running the computer on battery power 112 Battery Notice 112 Charging the batteries 113 Charging the main battery 114 Charging the RTC battery 114 Monitoring battery power 116 What to do when the battery alarm sounds ....118 Changing batteries 119 - Toshiba Tecra A3 | User Guide - Page 32
the Internet 143 Internet features 144 Uploading and downloading files from the Internet 145 Exploring audio features 145 Playing an audio CD 145 Playing CDs using Auto-Run 146 Creating a CD 147 Recording sounds 148 Using external speakers or headphones..........149 Using PC Cards 150 Hot - Toshiba Tecra A3 | User Guide - Page 33
33 Contents TOSHIBA Assist 162 Customizing Your Computer 163 Network 163 Security 163 TOSHIBA Power Saver 163 Mouse utility 165 Hotkey utility 166 TOSHIBA HW Setup 166 Setting user passwords 168 Using an instant password 169 Setting a user password 169 Disabling a user password 170 Using - Toshiba Tecra A3 | User Guide - Page 34
34 Contents Display problems 193 Disk drive problems 196 DVD-ROM or multi-function drive problems...198 Sound system problems 199 PC Card problems 199 Printer problems 202 Modem problems 203 Develop good computing habits 204 If you need further assistance 205 Before you contact Toshiba 205 - Toshiba Tecra A3 | User Guide - Page 35
35 Contents Quick Connect 226 Using the Automatic Switch 229 Semi-Automatic Switch Feature 230 Glossary 231 Index 246 - Toshiba Tecra A3 | User Guide - Page 36
With your Toshiba notebook computer, your work can accompany you wherever you go. Tecra® A3 Series computers provide considerable computing power, enabling you to perform the most demanding computing tasks from any location. You will find your operating system, Microsoft® Windows® XP Professional or - Toshiba Tecra A3 | User Guide - Page 37
for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba's Web site at pcsupport.toshiba.com. While Toshiba has made every - Toshiba Tecra A3 | User Guide - Page 38
38 Introduction Safety icons Safety icons This manual contains safety instructions that must be observed in order to classified according to the seriousness of the risk, and the icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Tecra A3 | User Guide - Page 39
electronic user's guide. ❖ Guides for other programs that may come preinstalled on your computer or that are available for installation on your Recovery media (if applicable to your system). ❖ For accessory information, visit Toshiba's Web site at accessories.toshiba.com. ❖ The Microsoft® Windows - Toshiba Tecra A3 | User Guide - Page 40
full line of optional service programs to complement its limited warranty. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to - Toshiba Tecra A3 | User Guide - Page 41
Chapter 1 Getting Started This chapter provides tips for working comfortably, describes how to connect components, and explains what to do the first time you use your computer. Selecting a place to work Your computer is designed to be used in a variety of locations and situations. This section - Toshiba Tecra A3 | User Guide - Page 42
power source and let it dry out completely before turning it on again. If the computer does not operate properly after you turn it back on, contact a Toshiba service representative or your network administrator. ❖ Equipment that generates a strong electromagnetic field, such as large stereo speakers - Toshiba Tecra A3 | User Guide - Page 43
Getting Started Selecting a place to work 43 Placement of the computer Proper placement of the computer and external devices is important to avoid stress-related injuries. Consider the following when placing your computer. ❖ Place the computer on a flat surface at a comfortable height and distance - Toshiba Tecra A3 | User Guide - Page 44
-back-support cushions are available at many office supply stores. ❖ Sit with your back straight so that your knees, hips, and elbows form approximately 90-degree angles when you work. Do not slump forward or lean back too far. Lighting Proper lighting can improve the readability of the display and - Toshiba Tecra A3 | User Guide - Page 45
periods can cause eyestrain. Look away from the computer frequently and focus your eyes on a distant object for at least 30 seconds. Your LCD display has a brightness approaching that of a TV device. We recommend that you adjust the brightness of your LCD to a comfortable level to prevent possible - Toshiba Tecra A3 | User Guide - Page 46
while it is reading from or writing to a disk may damage the disk, the drive, or both. ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on disks is stored magnetically. Placing a magnet too close to a disk can erase - Toshiba Tecra A3 | User Guide - Page 47
download from the Internet. Occasionally, even new programs you buy from a supplier may contain a computer virus. Viruses can cause various problems level or cause the computer to shut down. Loose items such as notebook and tissue paper, plastic wrappers, or other similar materials can block the - Toshiba Tecra A3 | User Guide - Page 48
. These components include, but are not limited to, a mouse, keyboard, printer, memory, and PC cards. Your computer comes with a rechargeable battery pack that must be charged before you can use it. To use external power or to charge the battery, you must attach the AC adapter. See "Connecting to - Toshiba Tecra A3 | User Guide - Page 49
up your software 49 Setting up your software NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. 1 From the - Toshiba Tecra A3 | User Guide - Page 50
to the Toshiba Web site at www.register.toshiba.com. power source Your computer requires power to operate. Use the power cord/cable and AC adapter to connect the computer to a live electrical outlet, or to charge the computer's battery. AC adapter AC adapter cord Power cord/cable Sample power - Toshiba Tecra A3 | User Guide - Page 51
in the User's Guide. Connecting the power cord/cable to supplied with your computer or an equivalent adapter that is compatible. Use of any incompatible adapter could damage your computer. Toshiba assumes no liability for any damage caused by use of an incompatible adapter. To connect AC power - Toshiba Tecra A3 | User Guide - Page 52
charging, the battery is not receiving input from the AC power supply. Disconnect the AC cable and remove the battery pack. Then, reconnect the AC cable and reinstall the battery pack. If the battery light continues to flash, see "If Something Goes Wrong" on page 180 for troubleshooting information. - Toshiba Tecra A3 | User Guide - Page 53
wet hands. Doing so may cause an electric shock. Charging the main battery Your computer came with its battery already installed. Before using the battery to power the computer, you must charge the battery. To charge the battery, plug the computer into a live wall outlet. It takes several hours to - Toshiba Tecra A3 | User Guide - Page 54
first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel 1 Slide the display latch to the - Toshiba Tecra A3 | User Guide - Page 55
dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen. Your computer's features and specifications Certain notebook chassis are designed to accommodate all possible configurations for an entire product Series. Your selected model may not - Toshiba Tecra A3 | User Guide - Page 56
not turn off the power again until the operating system has loaded completely. Adding memory HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your Tecra® A3 Series computer comes with enough memory to run most of - Toshiba Tecra A3 | User Guide - Page 57
or visit accessories.toshiba.com. Installing a memory module Additional memory modules can be installed in the memory module slots on good condition. Installing a memory module with the computer's power on may damage the computer, the module, or both. The computer has two memory module slots - Slot - Toshiba Tecra A3 | User Guide - Page 58
the AC adapter cord/cable. 4 Remove the battery. For information on removing the battery, see "Changing batteries" on page 119. 5 Close the display panel and turn the computer upside down to locate the memory module slot cover to the memory module slot. Memory module slot cover Sample locating the - Toshiba Tecra A3 | User Guide - Page 59
module, be careful not to touch its pin connector on the side you insert into the computer. 8 Remove the new memory module from its antistatic packaging. 9 Holding the memory module by its edges so that the gold connector bar faces the slot, fit the module into the socket. 10 Gently press down - Toshiba Tecra A3 | User Guide - Page 60
The clips on either side of the memory module will click to secure the memory module. Avoid touching the connectors on the memory module or on the computer. Grease or dust on the connectors may cause memory access problems. 11 Replace the memory module slot cover and screw. 12 Turn the computer - Toshiba Tecra A3 | User Guide - Page 61
it down for at least ten seconds, then turn the power on again. 2 Pull the clips away from the memory module. The memory module pops partially out of the slot. 3 Carefully remove the memory module from the slot. Sample removing the memory module 4 Replace the memory module slot cover and screw. - Toshiba Tecra A3 | User Guide - Page 62
module is seated properly, as described in step 10 of "Adding memory". Hard Drive Recovery Utilities Your computer has been configured with a hard disk partition to allow you to recover your hard disk drive or reinstall selected applications and software features or utilities. NOTE It is strongly - Toshiba Tecra A3 | User Guide - Page 63
of CDs or DVDs to copy the Hard Drive Recovery Utilities. If your optical disk drive is not writable, contact TOSHIBA Customer Support to obtain the Recovery media for your system. To create recovery CDs/DVDs: 1 Double-click the Recovery Disc Creator icon on the Windows desktop. You can also launch - Toshiba Tecra A3 | User Guide - Page 64
64 Getting Started Hard Drive Recovery Utilities Sample Recovery Disc Creator screen 3 Select the items you want to copy by clicking the checkbox next to the item's Name - recovery files, applications (original bundled drivers and applications), or both the recovery files and applications. 4 Click - Toshiba Tecra A3 | User Guide - Page 65
the computer powers on, the TOSHIBA HDD Recovery Utility screen displays. Sample TOSHIBA HDD Recovery Utility screen Recovering the original factory image (recommended) Recovering a hard disk drive to its factory default setting deletes all partitions on the hard disk drive and your information - Toshiba Tecra A3 | User Guide - Page 66
Getting Started Hard Drive Recovery Utilities process. Be sure you have saved your work before proceeding. 2 Click Yes to begin the recovery. Once complete, a message displays that the HDD has been recovered. 3 Press any key on the keyboard to restart the computer. Recovering the C: partition of - Toshiba Tecra A3 | User Guide - Page 67
Getting Started Hard Drive Recovery Utilities 67 Recovering the C: partition with a user specified size Resizing and recovering your C: drive to its factory default setting reformats all partitions on the HDD (for example, if you created a D: drive, it will be deleted during the recovery process) - Toshiba Tecra A3 | User Guide - Page 68
the computer powers on, the TOSHIBA HDD Recovery Utility screen displays. Sample TOSHIBA HDD Recovery Utility screen Recovering the original factory image (recommended) Recovering a hard disk drive to its factory default setting deletes all partitions on the hard disk drive and your information - Toshiba Tecra A3 | User Guide - Page 69
Getting Started Hard Drive Recovery Utilities 69 2 Click Yes to begin the recovery process. Once complete, a message displays that the HDD has been recovered. 3 Press any key on the keyboard to restart the computer. Recovering the C: partition of the HDD only Recovering the C: drive to its factory - Toshiba Tecra A3 | User Guide - Page 70
lost. Be sure to save your work first. To recover your C: drive without the recovery partition: 1 Press 3 on the keyboard when the TOSHIBA HDD Recovery Utility screen displays. A confirmation message appears, reminding you that all partitions will be reformatted and all data will be lost during the - Toshiba Tecra A3 | User Guide - Page 71
without losing your data. 1 Click Start, All Programs, Hard Disk Recovery Utilities, then Delete Hard Disk Recovery Partition. When the computer powers on, the Delete Hard Disk Recovery Utility warning screen displays. Sample Delete Hard Disk Recovery Utility screen 2 Click OK to continue. 3 When - Toshiba Tecra A3 | User Guide - Page 72
drivers and applications: 1 Double-click the Toshiba Application Installer icon on the Windows desktop. You can also launch the application by clicking Start, All Programs, then Hard Disk Recovery of a finger. Simply move your finger on the TouchPad in the direction you would like to move the cursor - Toshiba Tecra A3 | User Guide - Page 73
trackball. To scroll vertically, run your finger up or down along the right edge of the TouchPad. To scroll horizontally, run your finger along the bottom edge of the TouchPad. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release - Toshiba Tecra A3 | User Guide - Page 74
: 1 Click Start, and then Control Panel. The Control Panel window appears. 2 Click Printers and Other Hardware. 3 Click the Mouse icon. 4 Click the TouchPAD ON/OFF tab. The TouchPAD ON/OFF tab view window appears. Sample TouchPAD ON/OFF screen 5 Select Disable or Enable, whichever is appropriate - Toshiba Tecra A3 | User Guide - Page 75
Shut down command if you are using the Windows XP Professional operating system and are connected to a domain server. ❖ If you have work in progress and are not connected to a network, use the Windows Standby or Hibernate commands to save your system settings to memory so that, when you turn on the - Toshiba Tecra A3 | User Guide - Page 76
When you are finished, shut the computer down and close the display panel to keep dust and dirt out of the computer. If you close the computer while it is still on, these actions will occur: ❖ If you have the LCD power-saver feature set, the LCD panel will automatically turn off - Toshiba Tecra A3 | User Guide - Page 77
F5 repeatedly until the setting you want takes effect. This hot key cycles through the settings in the following order: ❖ Built-in display only ❖ Built-in display and external monitor simultaneously ❖ External monitor only ❖ TV only 3 Release the Fn key. TECHNICAL NOTE: You can also change these - Toshiba Tecra A3 | User Guide - Page 78
of the external display device. Using an external keyboard If you prefer to use a full-size keyboard, you can attach one to your computer. The computer's USB ports support any USBcompatible keyboard. Using a mouse You may want to use a mouse instead of the computer's builtin TouchPad. You can use - Toshiba Tecra A3 | User Guide - Page 79
cable to the USB port on the computer. Once connected, the mouse is ready to use. Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5inch diskettes. Sample optional external USB diskette - Toshiba Tecra A3 | User Guide - Page 80
jack. When the headphone is inserted, the internal speakers are automatically disabled. Before playing an audio CD, turn the volume down. Playing the CD Entertainment, Volume Control). Connecting a microphone To record high-quality sounds, you can attach a microphone: 1 Locate the microphone jack - Toshiba Tecra A3 | User Guide - Page 81
. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work - Toshiba Tecra A3 | User Guide - Page 82
because it takes time. However, if your hard disk suddenly fails, you will lose all the via diskette, email, or download from the Internet. ❖ Take drive indicator light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk may damage the disk, the drive - Toshiba Tecra A3 | User Guide - Page 83
Basics Using the keyboard 83 "Powering down the computer" on page 103 to learn more about Standby. NOTE The Windows® XP operating system records information, such as your desktop setup, during its shutdown procedure. If you do not let the Windows® XP operating system shut down normally, details - Toshiba Tecra A3 | User Guide - Page 84
84 Learning the Basics Using the keyboard Making your keyboard emulate a full-size keyboard Although your computer's keyboard layout is compatible with a standard full-size keyboard, it has fewer keys. A standard full-size keyboard has two Enter, Ctrl, and Alt keys; editing keys; cursor - Toshiba Tecra A3 | User Guide - Page 85
function keys marked with icons execute specific functions on the computer. For example, Fn+F9 turns off the TouchPad. For more information, see "Fn-esse®" on page 158, or "Hot Keys" on page 209. Windows special keys Start key Application key Sample Windows special keys Your computer's keyboard has - Toshiba Tecra A3 | User Guide - Page 86
86 Learning the Basics Using the keyboard Sample numeric and cursor control overlay Using the overlay to type numeric data The keys with the numbers on their right front are the numeric overlay keys. To turn the numeric overlay on, press Fn and F11 simultaneously. The numeric mode light on the - Toshiba Tecra A3 | User Guide - Page 87
a program that has an icon in the All Programs menu, follow these steps which use the Windows® WordPad program as an example: 1 Click Start, then point to All Programs. The Windows® XP operating system displays the All Programs menu, which lists programs and program groups. If your program is listed - Toshiba Tecra A3 | User Guide - Page 88
If a program is not listed in the Programs menu, you can start it from Windows® Explorer. Windows® Explorer gives you a view of your computer's contents as a hierarchy or "tree." You can easily see the content of each drive and folder on your computer. To use this method, you should know the file - Toshiba Tecra A3 | User Guide - Page 89
example, to access WordPad, type: c:\Program Files\Windows NT\Accessories\Wordpad.exe, then click OK. ❖ If you do not know the location, you can search for it by clicking Start, and then Search. When the Search screen displays, follow the displayed instructions. HINT: To run the same program again - Toshiba Tecra A3 | User Guide - Page 90
work on the hard disk drive or diskette/CD . This is one of the most important rules of computing. TECHNICAL NOTE: Save your data even when you are using the Standby command, in case the main battery files 1 On the File menu of your Windows® program, click Save. If you are working - Toshiba Tecra A3 | User Guide - Page 91
the drive and folder where you want your file to be stored. 3 Type a file name, then click Save. HINT: To make another copy of the file you are currently working with, choose Save As from the File menu and give the new file a different name. The Windows® XP operating system supports file names - Toshiba Tecra A3 | User Guide - Page 92
is set up for your printer as described in "Using the Wi-Fi® Wireless LAN Mini PCI module" on page 129. HINT: You only need to than one printer or are changing printers, you will need to set up the Windows® XP Professional operating system to run with the additional printer(s). To print a file: 1 - Toshiba Tecra A3 | User Guide - Page 93
discs (DVDs) provide a significant increase in data storage and support features that are not available on any other video platform. These features include wide-screen movies, multiple language tracks, digital surround sound, multiple camera angles, and interactive menus. For these reasons, your - Toshiba Tecra A3 | User Guide - Page 94
the computer on AC power. Your computer's Power Saver utility can be used to select a power level setting for DVD playback. Refer to "TOSHIBA Power Saver" on page 163 for more information. Drive in-use indicator light Eject button Manual eject hole Sample DVD-ROM drive Drive in-use indicator light - Toshiba Tecra A3 | User Guide - Page 95
lens or the area around it. Doing so could cause the drive to malfunction. Manual eject hole-Use if you need to release the disc tray when the power is off. Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole. Never use a pencil to press - Toshiba Tecra A3 | User Guide - Page 96
96 Learning the Basics Using the DVD-ROM or multi-function drive Sample drive tray partially extended HINT: The drive will not open if the computer's power is off. 4 Grasp the tray and pull it fully open. 5 Hold the in the disc tray, label side up. Sample positioning the disc in the drive - Toshiba Tecra A3 | User Guide - Page 97
disc is completely on the spindle and is lying flat on the tray. If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place. You are - Toshiba Tecra A3 | User Guide - Page 98
98 Learning the Basics Using the DVD-ROM or multi-function drive Removing a disc with the computer off 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and - Toshiba Tecra A3 | User Guide - Page 99
transfer rate. In addition to high speed, the i.LINK® port also supports isochronous data - the delivery of data at a guaranteed rate. This video devices. Using your computer at the office By connecting an external monitor, external full-size keyboard, and a mouse, you can work with your notebook - Toshiba Tecra A3 | User Guide - Page 100
's keyboard, speaker, and other openings. Never spray cleaner directly onto the computer. Never use harsh or caustic chemical products to clean the computer. To keep your computer clean, gently wipe the display panel and exterior case with a lightly dampened cloth. Ask your Toshiba dealer for - Toshiba Tecra A3 | User Guide - Page 101
you have a network partition, you can hold copies of your files there. Alternatively, you can back up your files to diskette one at a time as you are working on them. To back up several files at one time, use the Microsoft® Windows® backup program preinstalled on the computer's hard disk. Complete - Toshiba Tecra A3 | User Guide - Page 102
you if you try to overwrite a file that already exists on the hard disk. Make sure the backup version is the one you want before A modem (supplied with your computer) ❖ A telephone line ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or an online service if you plan - Toshiba Tecra A3 | User Guide - Page 103
103 Learning the Basics Powering down the computer Powering down the computer NOTE Pushing the power button before shutting down the Windows operating system could cause you to lose your work. Make sure the system indicator panel's disk light and the drive-in use light are off. If you turn off - Toshiba Tecra A3 | User Guide - Page 104
page 106. Shutting down more quickly You can shut down the computer by pressing the power button or closing the display panel. To use either of these methods, you first need to turn it on in Toshiba's Power Saver utility. 1 Open the Start menu, click Control Panel, then Performance and Maintenance - Toshiba Tecra A3 | User Guide - Page 105
For more information about the Power Saver utility, see "TOSHIBA Power Saver" on page 163. Starting again after Shut down To start the computer up again, press the power button until the on/off light changes to green. If you shut down the computer by closing the display panel, you can start it - Toshiba Tecra A3 | User Guide - Page 106
time and battery power to start up than restarting from Standby, because information is being retrieved from the hard disk rather than from memory ❖ When the Toshiba Power Saver icon. 3 Click the Setup Action tab. 4 Select Hibernation for the options you want. ❖ When I press the power button Set - Toshiba Tecra A3 | User Guide - Page 107
. Starting again from Hibernation mode Use these instructions to restart the computer when you enter Standby mode by closing the display panel: ❖ When using AC power, open the display panel. ❖ When using battery power, open the display panel and press the power button until the on/off light changes - Toshiba Tecra A3 | User Guide - Page 108
the current mode of the computer in memory so that, when you restart the computer, you can continue working from where you left off. Factors to consider when choosing Standby: ❖ While in Standby mode, the computer uses some battery power. A fully charged main battery will last up to eight hours in - Toshiba Tecra A3 | User Guide - Page 109
button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Standby mode. To use any of these methods, you first need to enable them in Toshiba's Power Saver utility. 1 Open the Start menu, click Control Panel, then Performance and - Toshiba Tecra A3 | User Guide - Page 110
Saver utility, see "TOSHIBA Power Saver" on page 163. Starting again from Standby mode Use these instructions to restart the computer when you enter Standby mode by closing the display panel: ❖ When using AC power, open the display panel. ❖ When using battery power, open the display panel and press - Toshiba Tecra A3 | User Guide - Page 111
Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba's energy-saver design Your computer enters a low-power standby mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that - Toshiba Tecra A3 | User Guide - Page 112
may not charge while the computer is consuming full power. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your - Toshiba Tecra A3 | User Guide - Page 113
use it to power the computer. Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Use only battery chargers designed to work with your notebook computer. You can order a Toshiba battery charger from Toshiba's Web site - Toshiba Tecra A3 | User Guide - Page 114
on battery power until the battery discharges completely. Doing this extends battery life and helps ensure accurate monitoring of battery capacity. Charging the RTC battery Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used - Toshiba Tecra A3 | User Guide - Page 115
powered off. The RTC battery may have become completely discharged while your computer was shipped, resulting in the following error message during startup: BAD RTC BATTERY RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display - Toshiba Tecra A3 | User Guide - Page 116
When the on/off light flashes amber, it indicates that the system is suspended (using Windows® XP Standby command). Displaying remaining battery power You can monitor the battery's remaining charge. The computer calculates the remaining battery charge as it operates, based on your current rate of - Toshiba Tecra A3 | User Guide - Page 117
Computing Monitoring battery power Sample Toshiba Power Saver Properties Dialog Box The remaining battery charge is indicated on the top-left side of the dialog box. With repeated discharges and recharges, the battery's capacity gradually decreases. A frequently used older battery will not power the - Toshiba Tecra A3 | User Guide - Page 118
Computing Monitoring battery power The Windows® operating system has additional power management options that can be accessed through an icon in the Control Panel. For more information, see "TOSHIBA Power Saver" on page 163. What to do when the battery alarm sounds Your Tecra® A3 Series computer can - Toshiba Tecra A3 | User Guide - Page 119
not to damage the casing or short-circuit the terminals. To change the battery: 1 Save your work. 2 Shut down and turn off the computer. 3 Remove all cables connected to the computer. 4 Turn the computer over. 5 If the battery release lock is in the locked position, slide it toward the unlocked - Toshiba Tecra A3 | User Guide - Page 120
120 Mobile Computing Changing batteries 6 Press the battery release latch to release the battery. Sample battery release latch 7 Pull the discharged battery out from the back of the computer. Sample removing the discharged battery If the battery is leaking or its case is cracked, put on protective - Toshiba Tecra A3 | User Guide - Page 121
so that you cannot install it with reverse polarity. If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position. 10 Reset the battery release lock to the locked position. 11 Turn the computer right - Toshiba Tecra A3 | User Guide - Page 122
. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it - Toshiba Tecra A3 | User Guide - Page 123
is being charged. If the DC-IN or AC power-light indicator does not glow, power is not being supplied. Check the connections for the AC adapter and power cord. 5 Charge the battery pack until the battery light glows green. ❖ If you have extra battery packs, rotate their use. ❖ If you will not be - Toshiba Tecra A3 | User Guide - Page 124
, it may be illegal. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by Toshiba. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace them. Under federal, state and local laws - Toshiba Tecra A3 | User Guide - Page 125
125 Mobile Computing Conserving power Conserving power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ How the computer is configured. ❖ How much you use the hard disk, DVD-ROM or multi- function drive, diskette drives, or other - Toshiba Tecra A3 | User Guide - Page 126
profile. 4 For more information, see "TOSHIBA Power Saver" on page 163. Using a hot key to set the power profile You may use a hot key to set the power profile. To set the power profile: 1 Press Fn and F2 simultaneously to display the power profile pop-up window. Sample Power Profile mode pop-up - Toshiba Tecra A3 | User Guide - Page 127
from external power sources, the capacity of one battery pack may be sufficient for your needs. However, if you need more portable power, Toshiba provides these options: ❖ Purchase extra battery packs. ❖ Purchase a battery charger that charges one main battery pack and one secondary battery pack at - Toshiba Tecra A3 | User Guide - Page 128
keyboard and a mouse, you can work with your notebook as if it were a standard office computer. You can connect any of these optional devices: ❖ Expansion memory modules ❖ Standard 101-key keyboard ❖ Mouse or trackball ❖ Printer ❖ PC Cards ❖ Toshiba Advanced Port Replicator III Some of these devices - Toshiba Tecra A3 | User Guide - Page 129
For assistance, contact a Toshiba Wireless Authorized Service Partner. For systems equipped with Wi-Fi, slide the wireless on/off switch to the software as instructed by the printer manufacturer, the printer may not function correctly. Never connect the printer cable while the computer's power is on - Toshiba Tecra A3 | User Guide - Page 130
Options Connecting a local printer NOTE You must supply the proper printer cable. If one did not Plug the USB connector into one of the USB ports on your computer 2 Plug the printer's power cable into a live AC outlet. To connect a parallel printer: Connecting the parallel printer cable while - Toshiba Tecra A3 | User Guide - Page 131
program acts as a translator that turns your document into a form the printer can understand. If you are using any non-Windows® programs, set up a printer driver for each of those programs. Refer to your program's documentation for more information. TECHNICAL NOTE: If you have the manufacturer - Toshiba Tecra A3 | User Guide - Page 132
NOTE: If your printer is Plug and Play, the Windows® XP operating system recognizes it automatically. You can ignore the remainder of this section. See your printer manual. 4 If the printer you are setting up: ❖ Is not connected to a network, select Local printer attached to this computer. ❖ Is - Toshiba Tecra A3 | User Guide - Page 133
The default printer, click Yes. ❖ Available when specifically requested, click No. 10 Click Next. 11 Click Finish. The Windows® XP operating system prints a test page. 12 To complete a specific installation process. If this happens, refer to your printer installation guide for further instructions. - Toshiba Tecra A3 | User Guide - Page 134
In this chapter, you will explore some of the special features of your Tecra® A3 Series notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows® XP Professional operating system. You use its features to start programs, find documents, set - Toshiba Tecra A3 | User Guide - Page 135
includes several standard features: icons, Start button, taskbar, system tray, and background pattern. Icons Start button Taskbar System tray Sample Windows® XP operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon - Toshiba Tecra A3 | User Guide - Page 136
Productivity Exploring the desktop The icons initially displayed on your system desktop include: Recycle Bin appears. Your desktop may contain other icons depending on your configuration. See Windows® XP online help for more specific information on each icon and how to use it. Start button You use - Toshiba Tecra A3 | User Guide - Page 137
and speaker volume. To activate a specific task, double-click the appropriate System tray icon. Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: ❖ A modem (one comes with your Tecra® A3 Series - Toshiba Tecra A3 | User Guide - Page 138
An Internet Service Provider (ISP) or online service if support you if you need to either upgrade your modem or reset the port to the default settings. If you are having trouble specific to that modem. Windows XP communicates with the modem and displays identifying information reported by the modem. - Toshiba Tecra A3 | User Guide - Page 139
Productivity Setting up for communications If Windows XP cannot communicate with the modem, it displays an error message. Consult the troubleshooting sections of your modem and Windows XP documentation. 8 Click OK to close the properties dialog box for that specific modem. 9 Click OK to close the - Toshiba Tecra A3 | User Guide - Page 140
, and click New Connection Wizard. 3 Enter the phone number of your network connection and let the program dial the number. The computer connects to the network. Using the Ethernet LAN Port When your computer starts, Windows attempts to contact a Dynamic Host Configuration Protocol (DHCP) server. If - Toshiba Tecra A3 | User Guide - Page 141
without the need for cables. For information on how to set up a wireless connection, refer to your wireless networking device documentation or your network administrator. To use your wireless communication, slide the wireless on/off switch to the On position. An overview of using the Internet - Toshiba Tecra A3 | User Guide - Page 142
as text, images, audio, or video to be referenced from anywhere in the world. Special programs called Web browsers are specifically designed to work with HTTP. They make it easier to connect to a particular network address and send and receive information. Internet Service Providers To connect - Toshiba Tecra A3 | User Guide - Page 143
line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account The Microsoft® Web browser Internet Explorer is automatically network. See your network administrator about connecting to the Internet. Surfing the Internet Once connected to the Internet, the Web browser displays - Toshiba Tecra A3 | User Guide - Page 144
Internet You can also use a Search Engine, a Web site specifically designed to help you look for information. Internet features The Internet can probably set up an email address at the same time you sign up for the service. ❖ Internet chat rooms A chat room is a Web site that offers a place where - Toshiba Tecra A3 | User Guide - Page 145
using an external microphone. You can play .wav sound files or audio CDs using the built-in speakers, headphones, or external speakers. Playing an audio CD Insert an audio CD and close the disc tray. If the computer is turned on, Windows Media® Player opens and the CD begins to play. You can use - Toshiba Tecra A3 | User Guide - Page 146
146 Enhancing Productivity Exploring audio features Sample Windows Media Player screen The CD Player control you insert a CD into the DVD-ROM/multi-function drive and the Auto-Run feature does not automatically start your disk, try launching the CD manually. To do this, follow these steps: 1 Open - Toshiba Tecra A3 | User Guide - Page 147
Productivity Exploring audio features 2 Double-click the DVD-ROM/multi-function drive icon. The disk drive will run the CD. If your disk does not run using this method, try using an application that is associated with the media on the disk. For example, if it is a music CD, open Windows® Media - Toshiba Tecra A3 | User Guide - Page 148
148 Enhancing Productivity Exploring audio features Recording sounds You may record sounds as .wav files by connecting an external microphone or other sound source to the microphone jack. DEFINITION: A .wav (pronounced "wave") file is a Windows® format for storing sound. TECHNICAL NOTE: If you - Toshiba Tecra A3 | User Guide - Page 149
Exploring audio features The Sound Recorder window displays the new sound file speakers. TECHNICAL NOTE: Use amplified speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer. To play back sound files through external speakers - Toshiba Tecra A3 | User Guide - Page 150
Using PC Cards To adjust the volume: ❖ For external speakers, use the volume controls on each speaker. ❖ For headphones, use the computer's volume control dial. Using PC Cards Your Tecra® A3 Series computer comes with one PC Card slot and supports two types of PC Cards: ❖ Type I cards-You can - Toshiba Tecra A3 | User Guide - Page 151
151 Enhancing Productivity Using PC Cards Before removing a PC Card, stop it by clicking the Safely Remove Hardware icon on the System tray. After the PC Card is stopped, it is safe to remove. Inserting a PC Card NOTE Use caution when lifting or turning your computer. Failure to do so may result - Toshiba Tecra A3 | User Guide - Page 152
152 Enhancing Productivity Using PC Cards 4 When the card is almost all the way into the slot, push firmly, but gently, to ensure a firm connection with the computer. Do not force the card into position. Removing a PC Card Stop the PC Card by clicking the Safely Remove Hardware icon on the System - Toshiba Tecra A3 | User Guide - Page 153
them. Others, such as hard disk cards, network cards, and SCSI adapters, video camcorders, etc. NOTE Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the drag-and-drop feature of Windows. Inserting memory media The following instructions - Toshiba Tecra A3 | User Guide - Page 154
. You could expose the storage area to static electricity, which can destroy data. Do not remove memory media while data is being written or read. Even when the message "copying..." in the windows disappears, writing to the media might still be in progress and your data could be destroyed. Wait - Toshiba Tecra A3 | User Guide - Page 155
corporate wide area network (WAN). For specific information about connecting to a LAN or WAN, consult your network administrator. ❖ Send a fax directly from your computer. For more detailed information regarding your computer's modem, visit Toshiba's Web site at accessories.toshiba.com. Connecting - Toshiba Tecra A3 | User Guide - Page 156
a digital telephone line. A digital line will damage the modem. Now you are ready to send a fax or use the modem to connect to an online service or the Internet. For more information on using a modem, see "Setting up for communications" on page 137. - Toshiba Tecra A3 | User Guide - Page 157
This chapter describes the utilities supplied by Toshiba: ❖ Fn-esse® ❖ Hotkey utility ❖ TOSHIBA Assist ❖ TOSHIBA HW Setup ❖ TOSHIBA Power Saver ❖ Hibernation mode ❖ Setting a user password ❖ Using a supervisor password ❖ Using the TOSHIBA Zooming Utility ❖ Using the TOSHIBA Touch and Launch utility - Toshiba Tecra A3 | User Guide - Page 158
assign an Fn key combination to: ❖ Open a Windows® XP operating system program. ❖ Open a file in its associated program. ❖ Display a customized folder of programs and/or files from which Start, point to All Programs, Toshiba, Utilities, then click Fn-esse. The Fn-esse keyboard appears. Sample Fn-esse - Toshiba Tecra A3 | User Guide - Page 159
-and-drop. Using drag-and-drop to assign a key To assign a key to a program or document: 1 Start both Fn-esse and Windows® Explorer (or the program supporting drag-and-drop). 2 Resize the Explorer window so that you can see both the Fn-esse keyboard and Explorer at the same time. 3 In the Explorer - Toshiba Tecra A3 | User Guide - Page 160
Toshiba Utilities Fn-esse® The program or document is now associated with the key you just selected. To open the program or document, press Fn plus the appropriate key from within any Windows Making a direct key assignment 1 Select Direct... to display the Add/Edit Command dialog box. 2 Enter the - Toshiba Tecra A3 | User Guide - Page 161
Toshiba Utilities Fn-esse® Making a popup assignment 1 Select Popup... to display the Application Explorer dialog box. 2 Select the desired folder. The left side of the Application Explorer window displays how to do this, refer to your Windows® XP operating system documentation. 4 Click OK to - Toshiba Tecra A3 | User Guide - Page 162
settings. To access the control panel: 1 Click Start, then click All Programs. 2 Point to TOSHIBA Assist, then click the resulting Toshiba Assist selection. The TOSHIBA Assist window appears. Sample TOSHIBA Assist window The TOSHIBA Assist offers four categories of features: ❖ Connect ❖ Secure - Toshiba Tecra A3 | User Guide - Page 163
Control ❖ ConfigFree ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Application Installer Network The Network category features Connectivity Doctor. Security The features available in this category are: ❖ Supervisor password ❖ User password TOSHIBA Power Saver The TOSHIBA Power Saver feature enables you - Toshiba Tecra A3 | User Guide - Page 164
or create and use your own customized profile. The preset profiles cannot be deleted. By changing the options that appear in the Toshiba Power Saver Properties window and clicking OK, you can reconfigure that function. Any options that you change become effective when you click either OK or Apply - Toshiba Tecra A3 | User Guide - Page 165
change the name, description, or icon for this profile by clicking Property. Customizing a power mode 1 Highlight the profile you want to modify. 2 Change the settings you want your TouchPad or mouse settings. To access the Mouse utility through the Toshiba Assist, double-click the Mouse icon. - Toshiba Tecra A3 | User Guide - Page 166
, Utilities, then click the Hotkey utility. The Hotkey window appears. Sample Toshiba Hotkey utility window 2 Select the desired option. 3 Click OK. TOSHIBA HW Setup TOSHIBA HW Setup is the Toshiba configuration management tool available through Windows. To access it, open the Start menu, click - Toshiba Tecra A3 | User Guide - Page 167
167 Toshiba Utilities TOSHIBA Assist Sample TOSHIBA HWSetup window The tabs represent various dialog boxes. They are: ❖ General-Allows you to view current BIOS, hard disk drive and memory settings ❖ Password-Allows you to set or reset a user password for the power-on process and for instant security - Toshiba Tecra A3 | User Guide - Page 168
before you can work on your computer. Toshiba supports the several types of passwords on your computer: ❖ An instant password - Secures your open programs and files when leaving the computer temporarily ❖ A power-on password - Prevents unauthorized users from starting or restarting the computer - Toshiba Tecra A3 | User Guide - Page 169
169 Toshiba Utilities Setting user passwords ❖ A supervisor password - Prohibits unauthorized users from accessing certain functions such as Toshiba Hardware Setup. This is useful if more than one person uses the computer. A single user password supports the instant and power-on password functions. - Toshiba Tecra A3 | User Guide - Page 170
Input again box. 8 Click Set. 9 Click OK. Disabling a user password To cancel the power-on password function: 1 Click Start, then click All Programs. 2 Point to Toshiba Assist, then click the resulting Toshiba Assist selection. The Toshiba Assist window appears. 3 On the left side, select Security - Toshiba Tecra A3 | User Guide - Page 171
other users from changing hardware configuration options. Setting a supervisor password To register a password for the power-on password functions: 1 Click Start, then click All Programs. 2 Point to Toshiba Assist, then click the resulting Toshiba Assist selection. The Toshiba Assist window appears - Toshiba Tecra A3 | User Guide - Page 172
172 Toshiba Utilities Using a supervisor password Sample Toshiba Assist Security window 4 Select the Supervisor Password icon. 5 Click Set. 6 Type your password in the Input box. 7 Retype your password in the Input again box. 8 Click Set. 9 Click OK. - Toshiba Tecra A3 | User Guide - Page 173
Utilities Using the TOSHIBA Zooming Utility Deleting a supervisor password To cancel the power-on password function: 1 Click Start, then click All Programs. 2 Point to Toshiba Assist, then click the resulting Toshiba Assist selection. The Toshiba Assist window appears. 3 On the left side, select - Toshiba Tecra A3 | User Guide - Page 174
Utility screen Using the TOSHIBA Touch and Launch utility TOSHIBA Touch and Launch is a program that adds features to the TouchPad. For example, by selecting an icon you can: ❖ Open a document ❖ Launch a program ❖ Show a list of windows and switch the active window ❖ Open Internet Explorer favorites - Toshiba Tecra A3 | User Guide - Page 175
Launch, touch and hold your finger on a corner of the TouchPad. The TOSHIBA Touch and Launch window appears. Sample TOSHIBA Touch and Launch window A blue circle within the TOSHIBA Touch and Launch window represents your finger location on the TouchPad. As you move the blue circle over an icon in - Toshiba Tecra A3 | User Guide - Page 176
one of the corner icons. The type and number of icons you see in the main part of the TOSHIBA Touch and Launch window are determined by which of the corner icons you select. TOSHIBA Touch and Launch is controlled/adjusted via an icon on the system tray. The icon will change color - Toshiba Tecra A3 | User Guide - Page 177
the Settings shortcut menu entry, the TOSHIBA Touch and Launch Settings window appears. Sample TOSHIBA Touch and Launch Settings window In the Corner Assignment section you can change the icons you see at the four corners of the TOSHIBA Touch and Launch window using the drop-down list boxes. The - Toshiba Tecra A3 | User Guide - Page 178
allows you to define how sensitive the TouchPad will be to your finger on the TouchPad before it activates the TOSHIBA Touch and Launch window. The Window settings button allows you to control the size and transparency of the TOSHIBA Touch and Launch window. The Option button allows you to define - Toshiba Tecra A3 | User Guide - Page 179
179 Toshiba Utilities TOSHIBA Application Installer Sample TOSHIBA Application Installer screen 3 Click the item(s) you want to install. To select multiple items, hold down the Ctrl key as you make your selections. Sample TOSHIBA Application Installer selection screen 4 Click Install. 5 Follow the - Toshiba Tecra A3 | User Guide - Page 180
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding - Toshiba Tecra A3 | User Guide - Page 181
End Task. 5 Click Start, Turn off computer. The Turn off computer window appears. 6 Click Turn off. The computer turns off. Your program text the operating system displays. The Details button displays information that the software manufacturer needs to help you solve your problem. 2 Press Ctrl - Toshiba Tecra A3 | User Guide - Page 182
. The computer will not start. Make sure you attached the AC adapter and power cord/cable properly or installed a charged battery. Press and hold down the power button for at least 10 seconds. If you are using the AC adapter, check that the wall outlet is working by plugging in another device, - Toshiba Tecra A3 | User Guide - Page 183
the boot-up device. For more information, see "Hard Drive Recovery Utilities" on page 62. The computer displays the WARNING RESUME FAILURE message. The computer was placed in Stand By mode and the battery has discharged. Data stored in the computer's memory has been lost. However, data stored in the - Toshiba Tecra A3 | User Guide - Page 184
example: ❖ The operating system fails to start after the Starting Windows XP message appears. ❖ The operating system takes a long time to you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails - Toshiba Tecra A3 | User Guide - Page 185
❖ Reboot ❖ Return to OS Choices (menu) See your Windows® documentation for further explanation. TECHNICAL NOTE: If your computer is connected to a network, the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to - Toshiba Tecra A3 | User Guide - Page 186
system has started properly, but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. To access Windows® XP Help and Support: 1 Click Start, then click Help and Support. The Help and Support window appears. 2 Then do one or both of the - Toshiba Tecra A3 | User Guide - Page 187
a hardware conflict Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For help on hardware conflicts: 1 Click Start, then click Help and - Toshiba Tecra A3 | User Guide - Page 188
Direct Memory Access Similarly, the data required by the device is stored in a specific place or address in memory called the Direct Memory problem with Device Manager" below. ❖ Reconfigure the device so that its requirements do not conflict. Refer to the device's documentation for instructions - Toshiba Tecra A3 | User Guide - Page 189
problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for advanced users specific device - Toshiba Tecra A3 | User Guide - Page 190
displays the drivers being used by the device. The tabs that appear in the dialog box vary from one device to another. A Troubleshooting button is also present. 6 Click Troubleshoot... A Help and Support window for that device appears. For more information about Device Manager, refer to Windows® XP - Toshiba Tecra A3 | User Guide - Page 191
You must have a least one memory module installed for the computer to work. Power and the batteries Your computer receives its power through the AC adapter and power cord/cable or from the system batteries (main battery and real-time clock (RTC) battery). Power problems are interrelated. For example - Toshiba Tecra A3 | User Guide - Page 192
for at least another 20 minutes before you turn on the computer. If the battery light does not glow after 20 minutes, the battery may have reached the end of its useful life. Try replacing it. The battery appears not to power the computer for as long as it usually does. If you frequently recharge - Toshiba Tecra A3 | User Guide - Page 193
Management utility. Have you added a device, such as a PC Card or memory module, that takes its power from the battery? Is your software using the hard disk more? Is the display power set to turn off automatically? Was the battery fully charged to begin with? All these conditions affect how long the - Toshiba Tecra A3 | User Guide - Page 194
Enter. If no password is registered, press Enter. The screen reactivates and allows you to continue working. If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, hold the Fn key and press F5 twice. A window with display choices pops up - Toshiba Tecra A3 | User Guide - Page 195
For more information, see Windows® Help. A message tells you that there is a problem with your display settings and that the supported by the computer's internal display. To change the display properties: 1 Point at the desktop and click with the secondary button. The Display Properties window - Toshiba Tecra A3 | User Guide - Page 196
battery power and you may not be able to increase the brightness of the screen. Disk drive problems Problems with the hard disk or with a diskette drive disk problems are: You are having trouble accessing a disk, or one or more files appear to be missing. Make sure you are identifying the drive by - Toshiba Tecra A3 | User Guide - Page 197
and attempt recovery of bad sectors 6 Click Start. Error-checking runs the test. Your hard disk seems documentation for file recovery procedures. Many software This is probably a configuration problem. If a program does not drive. You may already have a diskette in the drive. Make sure the drive - Toshiba Tecra A3 | User Guide - Page 198
computer. Replace it with a bootable diskette. The drive cannot read a diskette. Try another diskette. If you can access the second diskette, the first diskette (not the drive) is probably causing the problem. Run Error-checking on the faulty diskette (for instructions, see "Disk drive problems" on - Toshiba Tecra A3 | User Guide - Page 199
. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control. PC Card problems PC Cards (PCMCIA-compatible) include many types of devices, such as a removable hard disk, additional memory, or a pager. Most PC - Toshiba Tecra A3 | User Guide - Page 200
Other cards must be set up before you can use them. Use the Windows® XP PC Card (PCMCIA) Wizard to set up the card. Refer to your support their cards. Enablers result in nonstandard configurations that can cause problems when installing the PC Card. If your system does not have built-in drivers - Toshiba Tecra A3 | User Guide - Page 201
. 6 Double-click the appropriate PC Card. The operating system displays your PC Card's Properties dialog box, which contains information about to make sure each device has its own I/O base address. See "Fixing a problem with Device Manager" on page 189 for more information. Since all PC Cards - Toshiba Tecra A3 | User Guide - Page 202
xxxx, where xxxx is the identifier for your PC Card. The operating system displays a message that you may safely remove the card. 3 Remove the card from which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems: The printer will - Toshiba Tecra A3 | User Guide - Page 203
's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers, as shown in "Setting up your resolve the problem, contact the printer's manufacturer. The printer will not print what you see on the screen. Many programs display information on the - Toshiba Tecra A3 | User Guide - Page 204
's documentation and the modem manual for information on how to " on page 81 for instructions. On a regular basis, back up the information stored on your hard disk. Here are some 90. ❖ Connect a tape drive to the system and use specialized software to copy everything on the hard disk to a tape. Some - Toshiba Tecra A3 | User Guide - Page 205
before contacting Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for - Toshiba Tecra A3 | User Guide - Page 206
you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. Toshiba's Technical Support Website For technical support, or to stay current on the most recent software and - Toshiba Tecra A3 | User Guide - Page 207
Web sites For technical support, call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com computers.toshiba.com www.toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm - Toshiba Tecra A3 | User Guide - Page 208
20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 of the US this call may incur long-distance charges) Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a - Toshiba Tecra A3 | User Guide - Page 209
option or feature the key controls. Volume Mute Fn + This hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. 209 - Toshiba Tecra A3 | User Guide - Page 210
the display. When the display re-appears, select your user name and enter the correct password if you have created one. Power usage profile Fn + This hot key displays the power usage pop-up window and cycles through the profiles. The power usage profiles are: Full Power, High Power, Normal - Toshiba Tecra A3 | User Guide - Page 211
+ This hot key puts the computer into Stand By mode. A message box is displayed by default to confirm that the computer is going into Stand By mode. This message box can be set so it does not display. Sample Stand By confirmation box For more information about Stand By mode, please see - Toshiba Tecra A3 | User Guide - Page 212
by default to confirm the computer is going into Hibernation mode. The message box can be set so it does not display. Sample Hibernation confirmation box If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see "Using Hibernation" on - Toshiba Tecra A3 | User Guide - Page 213
modes Fn + This hot key cycles through the power-on display options. The display modes are: ❖ Built-in display panel only ❖ Built-in display panel and external monitor simultaneously ❖ External monitor only Sample display options window In order to use a simultaneous mode, you must set the - Toshiba Tecra A3 | User Guide - Page 214
enables/disables the TouchPad. To use the TouchPad, see "Disabling or enabling the TouchPad" on page 74. Sample disable and enable TouchPad windows Zooming applications in/out Fn + This hot key turns the Zooming utility to zoom-in. For more information, see "Using the TOSHIBA Zooming Utility - Toshiba Tecra A3 | User Guide - Page 215
lock feature on and off. Fn + [Spacebar] This hot key toggles the resolution between SVGA+ (800 x 600), XGA (1024 x 768), and SXGA+ (1400 x 1050 if supported). - Toshiba Tecra A3 | User Guide - Page 216
/Cable Connectors The computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada United Kingdom UL approved CSA approved Australia AS approved BS approved Europe - Toshiba Tecra A3 | User Guide - Page 217
network connections and fix networking problems with your notebook computer. For more information, see "Connectivity Doctor" on page 219. ❖ Search for Wireless Devices-The Search for Wireless Devices utility searches for wireless LAN and Bluetooth devices used in the neighborhood, and displays - Toshiba Tecra A3 | User Guide - Page 218
To start ConfigFree, be sure the computer has a wired or wireless connection. Then perform any of the following steps: ❖ (Microsoft® Windows® XP or 2000) Click the Start button, and select All Programs, TOSHIBA, Networking, ConfigFree. ❖ Double-click the ConfigFree icon on the taskbar. ❖ Press - Toshiba Tecra A3 | User Guide - Page 219
you analyze your network connections and fix network-connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer. The Connectivity Doctor works with the following network devices: ❖ Wired and wireless network devices ❖ Routers, hubs - Toshiba Tecra A3 | User Guide - Page 220
Doctor screen Moving the mouse pointer over a wired or wireless network device icon displays information about the device, such as its IP address, subnet mask, and MAC address. A wireless network device also shows information such as the network SSID and the device's Wired Equivalent Privacy (WEP - Toshiba Tecra A3 | User Guide - Page 221
example, if the connection to a wireless network cannot be established because the wireless communication switch is turned off, an exclamation point appears next to the wireless communication switch. Clicking the exclamation point displays a description of the problem and a solution. The following - Toshiba Tecra A3 | User Guide - Page 222
of the map. Placing the pointer over the displayed "point of light" shows detailed information about the wireless device. NOTE The wireless device shown near the center of the map is not necessarily near your notebook computer. If a wireless device located a distance away also has a strong signal - Toshiba Tecra A3 | User Guide - Page 223
223 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Sample viewing Wi-Fi devices The following screen shows an example of Bluetooth devices that are detected. As with the Wi-Fi screen, moving the mouse pointer over a device icon displays information about the device. Sample viewing - Toshiba Tecra A3 | User Guide - Page 224
network. Similarly, users who access networks in the office and at home can set up profiles to handle these networking environments. A profile contains the currently configured network settings of wired and wireless network devices, infrared devices, and set the power status of Bluetooth antennas. - Toshiba Tecra A3 | User Guide - Page 225
are unavailable if wireless devices have been disabled.) 10 Under Execute this program after switching, click the Browse button and select the program, file, or Web site URL that is to start after switching to this profile. For example to have Internet Explorer start in Windows XP after switching - Toshiba Tecra A3 | User Guide - Page 226
226 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Sample Add Profile screen NOTE The online help provides real-world examples of setting up profiles for different networking environments. After you set up one or more profiles, you can check their settings and fine-tune them - Toshiba Tecra A3 | User Guide - Page 227
prevents you from using the network to connect to a Toshiba Wireless Projector when the wireless LAN Configuration is set to Ad hoc. If you are connected to an access point, the connection is broken and reestablished later. To review the current Toshiba Wireless Projector settings and change them - Toshiba Tecra A3 | User Guide - Page 228
were last used before the Quick Connect function was started: ❖ If the Toshiba Wireless Projector utility is closed. ❖ If you select Toshiba Wireless Projector (DPJ) from the ConfigFree tray menu (this disconnects the wireless LAN connection). ❖ If you select a profile from the ConfigFree tray menu - Toshiba Tecra A3 | User Guide - Page 229
time it is powered on. This feature is particularly useful if you want your computer to automatically switch from the network configuration you use in your office to the one you use at home. The Auto Switch feature contains options for automatically switching between wired and wireless devices. With - Toshiba Tecra A3 | User Guide - Page 230
™ with your Toshiba Computer Semi-Automatic Switch Feature Semi-Automatic Switch Feature The Semi-Automatic feature alerts you when the computer connects to a Service Set Identifier (SSID) stored in a profile, When the computer connects to the designated SSID, a notification window appears. You - Toshiba Tecra A3 | User Guide - Page 231
. Acronyms These acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW compact disc rewrite memory CMOS complementary metal-oxide semiconductor COM1 communications - Toshiba Tecra A3 | User Guide - Page 232
Commission GB gigabyte HDD hard disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer - Toshiba Tecra A3 | User Guide - Page 233
memory static random access memory super video graphics adapter thin film transistor universal serial bus uniform resource locator wide area network World Wide Web Terms These terms may appear in this user's guide. A active-matrix display - A liquid crystal display of power usually supplied to - Toshiba Tecra A3 | User Guide - Page 234
BIOS (basic input/output system) - Basic instructions, stored in readonly memory ( startup files in the diskette drive before checking the hard disk. bus - An electrical circuit that connects the central processing unit (CPU) with other parts of the computer, such as the video adapter, disk drives - Toshiba Tecra A3 | User Guide - Page 235
computer logic and circuits for processing, memory, input/output, and/or control functions. Chips are mounted on printed circuit boards. click - To press and release the TouchPad control button or mouse button without moving the cursor or mouse. In the Windows® operating system, this refers to the - Toshiba Tecra A3 | User Guide - Page 236
- An on-screen window displayed by the operating system or a program giving a direction or requesting input from the user. direct current (DC) - The type of power usually supplied by batteries. DC flows in one direction. Compare alternating current (AC). direct memory access (DMA) - A dedicated - Toshiba Tecra A3 | User Guide - Page 237
or mouse button while moving the cursor to drag a selected object. In the Windows® operating system, this refers to the primary TouchPad control button or left mouse button, unless otherwise stated. driver - See device driver. DVD - An individual digital versatile (or video) disc. See also DVDROM. - Toshiba Tecra A3 | User Guide - Page 238
238 Glossary DVD-ROM (digital versatile [or video] disc read-only memory) - A very high-capacity storage medium that Other names for an expansion device are port expander, port replicator, docking station, or network adapter. extension - See file extension. external device - See device. F file - - Toshiba Tecra A3 | User Guide - Page 239
hard disk is referred to as drive C. hardware - The physical components of a computer system. Compare software. Hibernation - A feature of many Toshiba notebook computers that saves to the hard such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. - Toshiba Tecra A3 | User Guide - Page 240
, CPU cache, L2 cache. L2 (level two) cache - Memory cache installed on the motherboard to help improve processing speed. It is slower than L1 cache and faster than main memory. See also cache, CPU cache, L1 cache. LAN (local area network) - A group of computers or other devices dispersed over - Toshiba Tecra A3 | User Guide - Page 241
. It contains the processor, memory, and other primary components. MS-DOS® prompt - See system prompt. multi-function drive-A DVD drive that can read and write to CD and DVD media. multimedia - A combination of two or more media, such as sound, animation, and video in a computer program or - Toshiba Tecra A3 | User Guide - Page 242
entered by a user to verify his or her identity to the computer or the network. PC Card - A credit-card-sized expansion card designed to increase the capabilities of notebook computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI - Toshiba Tecra A3 | User Guide - Page 243
access memory - See RAM. read-only memory - See ROM. reboot - See boot, restart. removable disk - A disk that can be removed from a disk drive. A diskette is one example of a removable disk. resolution - A measure of the sharpness of the images that can be produced by a printer or displayed on - Toshiba Tecra A3 | User Guide - Page 244
in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S select - To highlight or otherwise specify text, data, or - Toshiba Tecra A3 | User Guide - Page 245
Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) - The worldwide network of Web sites linked together over the Internet. A user of the Web can jump from site to site regardless of the location - Toshiba Tecra A3 | User Guide - Page 246
A AC adapter 50 AC power cord/cable connectors 216 accessories carrying cases 101 memory 56 Add Printer Wizard 131 adding memory 56 Alt keys 84 arm/wrist strain 45 assign keys Fn-esse 160 audio .wav files 148 audio features 145 Auto-Run 146 B backing up files 82 battery caring for 122 changing 119 - Toshiba Tecra A3 | User Guide - Page 247
Index playing an audio 145 playing using Auto-Run 146 CDs problem solving 199 channels DMA 188 IRQ 188 character keys 83 charging main battery 114 charging the battery 53 checking device properties 190 click 73 communications network connection 139 setting up 102 system resources 188 compact disc - Toshiba Tecra A3 | User Guide - Page 248
closing 76 display, external adjusting 78 disposal information 27 disposing of used batteries 124 DMA (Direct Memory Access) 188 double-click 73 DVD-ROM or multi-function drive cannot access disc 198 DVD-ROM/multi-function drive drive tray will not open 199 problems 198 troubleshooting 190 E energy - Toshiba Tecra A3 | User Guide - Page 249
passwords, using 169 Internal/External mode 195 Internet bookmarked site not found 186 connecting to 143 features 144 slow connection 186 surfing 143 uploading and downloading files 145 URL address not found 186 Internet Explorer icon 136 Internet Service Providers 142 IRQ (Interrupt Request) 188 - Toshiba Tecra A3 | User Guide - Page 250
installing 78 serial 78 N network 163 accessing 139 Dial-Up Networking Wizard 139 networking wireless 139 O office computing 128 opening the display panel 54 optional devices 128 other documentation 39 overlay keys 85 P password deleting a supervisor 173 disabling a user 170 supervisor set up 171 - Toshiba Tecra A3 | User Guide - Page 251
other computer use 46 primary button 73 printer choosing a driver 131 local, connecting 129 problem solving 202, 203 set up 131 printing a file 92 problem solving AC power 192 accessing disk drives 183 battery charge does not last 192 battery not charging 192 cannot access DVD-ROM or multi-function - Toshiba Tecra A3 | User Guide - Page 252
41 setting up adding memory 56 computer 57 TOSHIBA Touch and Launch 177 setting up a connection 139 setting up your computer 48 settings TOSHIBA Touch and Launch 177 shutting down more quickly 104 SmartMedia 153 sound problem solving 199 sounds recording 148 speakers external, connecting 80 using - Toshiba Tecra A3 | User Guide - Page 253
user password, disabling 170 user passwords setting 168 using a file extension 92 utilities Toshiba Power Saver Utility 163 V video projector adjusting display 78 volume mute hot key 209 W warranty limited warranty 40 Web sites 206 Support Online 186 Web sites,Toshiba 207 Wi-Fi wireless networking
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PMAD00033010
01/05
Tecra
®
A3 Series
User’s Guide
If you need assistance, use one of the following:
Toshiba’s Support Website
pcsupport.toshiba.com
Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 180
in this guide.