Toshiba Tecra A6 PTA61C-CV301E Users Manual Canada; English - Page 163
Hardware and system checklist, Software, Hardware
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Troubleshooting Software Hardware The problems may be caused by your software. If you cannot load a software package, the media may be damaged or the program might be corrupted. Try loading another copy of the software. If an error message appears while you are using a software package, check the software documentation. These documents usually include a problem solving section or a summary of error messages. Next, check any error messages in the operating system documentation. If you cannot find a software problem, check your hardware. First run through the items in the preliminary checklist above. If you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems may occur in the following areas: ■ System start-up ■ Self test ■ Power ■ Battery ■ Keyboard ■ LCD panel ■ Hard disk drive ■ Password ■ i.LINK (IEEE1394) ■ Wireless LAN ■ PC Card ■ Monitor ■ Sound system ■ Pointing Device ■ USB ■ TV output signal ■ LAN ■ Standby/Hibernation ■ Memory expansion ■ Modem ■ CD-RW/DVD-ROM drive ■ DVD-ROM drive ■ DVD Super Multi drive with double layer disc recording support ■ Disk drive ■ Real Time Clock ■ Fingerprint Sensor TECRA A6 9-3